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West Herr Kia

Orchard Park, NY

Overview
Reviews
4.4
207 Reviews
Call Dealership (716) 648-0800

3565 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 207 reviews

April 17, 2026

Very pleasant with the salesperson and very knowledgeable and answered all of our questions would recommend him to family and friends More

by Jack19561
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Emmanuel Conteh is team
Report | Print
Apr 20, 2026 -

West Herr Kia responded

We're happy to hear our team was so helpful and knowledgeable, Jack! Thank you for choosing West Herr Kia and for sharing your experience. We look forward to seeing you again!

April 01, 2026

I had an easy, friendly and knowledgeable salesperson, Paige. I would recommend this dealership to anyone looking for a great car buying experience. More

by Erin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paige
Report | Print
Apr 02, 2026 -

West Herr Kia responded

Erin, thank you for recommending Paige and our team! We are so grateful for your business and we hope to see you again at West Herr Kia. Enjoy the ride!

March 31, 2026

Ted is a trustworthy person and I think he’s the only one I am willing to listen to for car advice More

by rylene
Recommend Dealer
Yes
Employees Worked With
Ted
Report | Print
Apr 01, 2026 -

West Herr Kia responded

Rylene, thanks for the kind words for Ted! We appreciate your support here at West Herr Kia.

March 21, 2026

Honest and reliable service. Very thorough - I love the video explanation explaining what was done. More

by julieandbags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Roach
Report | Print
Mar 23, 2026 -

West Herr Kia responded

Julie, thank you for trusting West Herr Kia with your business!

February 11, 2026

Professional and very thorough Love the way they send you a video of vehicle being worked on More

by bfloanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarbel
Report | Print
Feb 11, 2026 -

West Herr Kia responded

Thank you for reviewing West Herr Kia! It was so kind of you to share your experience.

December 04, 2025

I am very displeased with how I was treated and misled by the sales group. More

by leiffneal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dealership
Report | Print
Dec 04, 2025 -

West Herr Kia responded

We are sorry to hear this was your experience with us. We have forwarded this on to our General Manager to look into this further for you. Thank you.

October 25, 2025

Horrible experience with West Hurr KIA service department. Actually service department probably isn't bad, but service advisor Mike Roach is horrible. If West Hurr finds his actions towards custom More

by rjhoop1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Roach
Report | Print
September 09, 2025

West Herr helped me get vehicle I wanted within my price range. Maxx who was our sales person was wonderful and helped out immensely More

by xacgroch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maxx
Report | Print
Sep 10, 2025 -

West Herr Kia responded

We're glad you found the right vehicle at the right price with us! We will be sure to share your kind words with Maxx and the rest of the team. Thank you for choosing West Herr Kia!

July 29, 2025

Well qualities technicians great staff and takes great care in servicing your vehicles. Need a bigger building. More

by Hattrick19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denver and others
Report | Print
Jul 30, 2025 -

West Herr Kia responded

We appreciate your feedback about our team and technicians here at West Herr Kia! Thank you for your support and suggestion! See you next time!

July 10, 2025

Great service. Very professional. Good sales team. Easy to deal with. Great experience. Will recommend to others. More

by Dduino728
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Johnson
Report | Print
Jul 11, 2025 -

West Herr Kia responded

Thank you for sharing your feedback and recommendation of our team! We appreciate your business, and we hope to work with you again at West Herr Kia.

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