West Herr Kia

By far a great experience. Jay Drenning was so helpful and kept us updated threw out it all, so we wernt sitting around or running back and forth unnecessarily. very happy! awesome staff! and kept us updated threw out it all, so we wernt sitting around or running back and forth unnecessarily. very happy! awesome staff! More

Sean Brand was wonderful to work with. He found me EXACTLY what I was looking for and made the whole process super easy. I will definitely purchase with him again. EXACTLY what I was looking for and made the whole process super easy. I will definitely purchase with him again. More

Lindsay and Dominic make a great team and were a pleasure to work with! The whole process of turning in my lease and leasing something new within my budget was seamless. I never felt pressured or rushed to m to work with! The whole process of turning in my lease and leasing something new within my budget was seamless. I never felt pressured or rushed to make a decision. We will definitely be back in a few months when my husband's lease is up. More

I could have gone to a Kia dealership that is 5 minutes from my house, where I also have a letter giving me FREE oil changes. The free oil changes were from a screw up, but that’s another story! I go to th from my house, where I also have a letter giving me FREE oil changes. The free oil changes were from a screw up, but that’s another story! I go to the one that is much farther because they take their time explaining mechanical issues in a way that I can understand. The staff, especially Tim have been courteous. They treat me with kindness which the world needs now. My most memorable visit there was in 2020.. I was in their waiting room with my mask on and socially distant, when I said out loud “ hey everybody, I found out that I am in remission from breast cancer.” All the staff and the customers started to applaud and I felt their Joy.!!! More

Everyone was very friendly, patient, and helpful and I’m happy with the car I chose. I highly recommend this dealership and the salesman who worked with me. happy with the car I chose. I highly recommend this dealership and the salesman who worked with me. More

Excellent place to do business with. Lyndsey went the extra mile to ensure our happiness with the purchase of a new vehicle. Her assistant was patient and was able to answer any questions about the oper extra mile to ensure our happiness with the purchase of a new vehicle. Her assistant was patient and was able to answer any questions about the operation of the vehicle. An overall great experience and would definitely do business with them again More

I had the pleasure of working with Sean Brand along with his assistant, Domenic and Finance Manager, Dave. Each was courteous, professional and up front about the lease package that would work best with my his assistant, Domenic and Finance Manager, Dave. Each was courteous, professional and up front about the lease package that would work best with my financial situation. (And all three had a sense of humor too!) The initial greeting by the Receptionist was also cheerful and welcoming. I definitely recommend the West Herr family of dealerships as they have been excellent in terms of the quality of the vehicles available and the attentiveness and caring of their Sales Associates. I hope to continue working with them when my newest lease comes due.... More

Highly recommend going here. Everyone is super helpful and polite. Accommodated everything I wanted ! Steven went out of his way to get me a car I wanted to drive that day and made sure that I was happy and polite. Accommodated everything I wanted ! Steven went out of his way to get me a car I wanted to drive that day and made sure that I was happy More

Chris duffey was a pleasure to deal with. When we bought our new Kia, it was an easy and transparent process, he was very responsive and quick to handle everything. our new Kia, it was an easy and transparent process, he was very responsive and quick to handle everything. More

The Kia dealership is filled with professional employees who want to help. Anytime I was standing around someone would notice and make sure I didn’t need anything. Very welcoming, non threatening, and ready who want to help. Anytime I was standing around someone would notice and make sure I didn’t need anything. Very welcoming, non threatening, and ready to assist in anyway. My salesperson, Steven Fessel, was honest and made sure to put me in the absolute best car while staying within my price range. I was never uncomfortable asking questions or saying no. Steve made the whole experience quick, easy, and very straightforward. Even the manager, Mike Lindstrom, came over to introduce himself, go over details of offers and ensure nothing else was needed. More