West Herr Kia

I recently had to take my Kia in for service for a heat issue I was having. The issue was not presenting itself to the dealership and the car appeared fine when first examined. I knew that something still issue I was having. The issue was not presenting itself to the dealership and the car appeared fine when first examined. I knew that something still wasn’t quite right and explained this to the dealership. I’d like to commend the team here for listening to me and trusting my word. The team continued to look at my car until the issue finally decided to flare up. It would have been easy for them to send me on my way and dismiss the issue but they were respectful and heard me out despite not seeing evidence of it the first time. I really appreciate this. They worked with Kia to resolve the issue promptly and the service manager Casey was professional and kept me informed. He made sure I understood the process and the solution. They also personally walked me to my car and displayed a high level of professionalism and courtesy. I trust this dealership a lot especially as a young woman. They didn’t hesitate to hear me out. Would definitely return for any future car needs! Thank you Casey and team. More

I have been very satisfied with West Herr Kia and their service department. They are informative about all of the maintenance and repairs that need attending to. Thank you Tim for work well done. I give yo service department. They are informative about all of the maintenance and repairs that need attending to. Thank you Tim for work well done. I give you 5 out of 5 stars. More

Tim at West Herr Kia was awesome to work with. He made the whole car buying process so easy. We would definitely buy a car from Tim again. He made the whole car buying process so easy. We would definitely buy a car from Tim again. More

Hi, we leased a Kia K4 from Timothy and it was the best experience! He was smart and knowledgeable about everything, we didn’t really ask questions he was so thorough! Love him he deserves a raise experience! He was smart and knowledgeable about everything, we didn’t really ask questions he was so thorough! Love him he deserves a raise More

Excellent service! The man working the front desk was very helpful and kind, very nice to work with someone so personable. The man working the front desk was very helpful and kind, very nice to work with someone so personable. More

EXCELLENT SERVICE. I WOULD NOT GO ANYWHERE ELSE. TOM BULL AND ALL OF HIS ASSISSTANTS WERE EQUALLY AS HELPFUL. I WOULD NOT GO ANYWHERE ELSE. TOM BULL AND ALL OF HIS ASSISSTANTS WERE EQUALLY AS HELPFUL. More

Manny is amazing at his job, and it certainly shows. The team is also 10/10. Highly recommend. The team is also 10/10. Highly recommend. More

Very happy with our 2025 Kia Telluride! Jay was very helpful - got the color and trim we wanted! Jay was very helpful - got the color and trim we wanted! More

I just purchased a 2021 Kia Sorento. I dealt with a salesman by the name of Emanuel Conteh. My transaction started out over the phone a little more than an hour away over the phone. With I dealt with a salesman by the name of Emanuel Conteh. My transaction started out over the phone a little more than an hour away over the phone. Within 2 days the transaction was pulled together. When I arrived at the dealership I was immediately greeted by just about everyone that was there. Then I got to meet Emanuel. Dealing with him over the phone did not do him justice. What a fantastic guy. He made the whole vehicle purchase a positive experience. I would recommend "Manny", or West Herr in general to anyone if you are looking to purchase a vehicle. I appreciate all of the time, effort and kindness that he poured into helping me make a deal. Thank You for Everything. Shannon Neubauer More

I’m so impressed with West Herr Kia ! The staff from the time you walk through the door , to the time you leave , They make you feel like you’re part of their family. . Casey was especial The staff from the time you walk through the door , to the time you leave , They make you feel like you’re part of their family. . Casey was especially helpful with getting my car repaired . I highly recommend West Herr Dealerships and will surely pass the good word on ❣️🥰 More