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West Herr Nissan

Orchsrd Park, NY

4.9
138 Reviews

3580 Southwestern Blvd

Orchsrd Park, NY

14127

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Showing 138 reviews

March 09, 2023

Very courteous, explained what they were doing to my car. Did my oil change and my inspection. More

by Thunderoad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kennedy.
February 24, 2023

I had a wonderful salesman (Joe) who was very helpful and very easy to talk to. Every body else was very friendly. I only gave it a 4 because the finance guy was very sure I was going to get a good rate, bu More

by Tom T.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Martino
February 01, 2023

Stopped at West Herr Nissan in Orchard Park to speak with Mike Wright about a possible problem with the AEB on my Nissan Rogue. Not only did Mike check the car out, he performed a radar laser software update More

by Cookdc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
January 31, 2023

Excellent service department! I have been a customer for 5 or 6 car leases and have only good to say about both the sales staff and the excellent people in service. These are peop More

by Mjh
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti, service department.
January 26, 2023

Great dealer with friendly staff. In the past 12 tears i have gone there I have no problems More

by ladyhem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty and Cindy
January 12, 2023

Staff is always friendly. Service is done very timely. My car gets washed every time it gets serviced. I love that !! More

by povitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
December 29, 2022

This is the best dealership I’ve ever had. The peole that work there are the best. More

by Marsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service.
Jan 11, 2023 -

West Herr Nissan responded

We are so glad to hear! Thank you, Marsha! 😊

Jan 12, 2023 -

Marsha responded

You are so very welcome.

November 23, 2022

There is never a no when you ask if they could do something extra that you need. I have never experienced any one who goes above and beyond for your customers. If you were to give out awards…I’d nom More

by Happy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Write
November 12, 2022

My experience with the dealership has been great from the phone call into the appointment they fixed my car. The wheels look perfect I found that every person I talk to was very courteous and and was concer More

by Rspampata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim , Steve ,Chris and both shuttle drivers were awesome
October 26, 2022

Thought I received a good deal , I was wrong! Was not what I expected to be More

by 13dlwilliams24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julie
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