West Herr Nissan of Lockport

It took some doing, but in the end I got the vehicle I wanted, for the price I wanted. And in the process they were fair with my trade in value, and they bought out a lease on another vehicle that I had. wanted, for the price I wanted. And in the process they were fair with my trade in value, and they bought out a lease on another vehicle that I had. I cant ask for much more than that. More

I am now on my 4th consecutive lease from this dealership, and it has always been quick & easy. In addition, service has always been excellent. dealership, and it has always been quick & easy. In addition, service has always been excellent. More

Wish everything was this easy and hassle free! They took my car in on time, kept me posted on what they were doing, then texted me when it was done. Awesome. Everyone was pleasant and the waiting They took my car in on time, kept me posted on what they were doing, then texted me when it was done. Awesome. Everyone was pleasant and the waiting area was VERY clean and comfortable! More

My wife's 2017 Rouge broke down and she limped it to the Lockport dealership. After explaining what the problem was, the girl at the desk said, "It will be a while... you don't have an appointment". I went Lockport dealership. After explaining what the problem was, the girl at the desk said, "It will be a while... you don't have an appointment". I went to the dealer two days later and it wasn't even looked at. two days later I was told a scan was taken, but no one there knew how to read the codes. A week later, I talked to the salesperson who sold her the vehicle AND the in-shop tech. I told them what the problem was. I finally called Nissan directly and started a case against the dealer. A week later Nissan sent a company tech to the dealer and told them what was wrong with the vehicle, which was exactly what I told them was wrong with the vehicle. We finally got the vehicle back 6 weeks after it was dropped off. Two weeks later we traded the vehicle in for another vehicle. We are still waiting for the title AND a response from the back we took a loan through. The dealer financial person went on a winter's long vacation. We will NEVER purchase another vehicle or have any service at that dealership. Our money spends anywhere we go, and we will take our money elsewhere. More

Short wait. Great staff. Good service. Car was ready before I expected it to be. Great staff. Good service. Car was ready before I expected it to be. More

Had a great experience when I brought in my 2013 Nissan for what I thought was a possible sensor issue. Joe called me with a different diagnosis , suggested I check on my brake warranty. He was so helpful, for what I thought was a possible sensor issue. Joe called me with a different diagnosis , suggested I check on my brake warranty. He was so helpful, it was great to have someone that wanted to work with you instead of trying to make a sale. More

they are professional, courteous, fair minded, and great to deal with. they made my car buying experience seamless and actually enjoyable. would highly recommend them too anyone looking for a true no hassle to deal with. they made my car buying experience seamless and actually enjoyable. would highly recommend them too anyone looking for a true no hassle experience. More

great service, kept informed of the service being done. very efficient way time and check out. very efficient way time and check out. More

This is a great dealership have leased the last 11 years finally decided to buy all Nissan Rogues never any issues got all service done at dealer also and will continue to do so finally decided to buy all Nissan Rogues never any issues got all service done at dealer also and will continue to do so More

West Herr Nissan is absolutely the best! Especially Derek Vandriel who has always treated us as family and a friend. This is our 3rd purchase from Derek. If you are new to the dealership let Especially Derek Vandriel who has always treated us as family and a friend. This is our 3rd purchase from Derek. If you are new to the dealership let Derek wrap you in care and concern. More