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West Herr Subaru

Orchard Park, NY

4.9
1,766 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,766 reviews

May 16, 2026

Dealer reps were very responsive and thorough when providing requested information. Showroom was very clean and comfortable. More

by crrieman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad
May 14, 2026

Efficient, fit our needs and picked up vehicle promptly. Would recommend highly. West Herr Subaru. More

by Wayne Stevens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Woelfel
May 11, 2026

Great great great service best you will find abywhete smways profesdional and prompt. Grat service More

by sdno52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
May 09, 2026

Very friendly extremely clear on what is to be done and made sure everything was correct before I left More

by Ducatiray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
May 08, 2026

I had a 2022 subaru outback touring xt. They had my car for a week because lights came on in dash and car went i to limp mode. Claimed it was a sensor. Repaired for no charge because the sa More

by mackaypatti23
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cassandra Gentner and Scott Hornberger
May 08, 2026

West Herr is very clean, friendly, and professional in every aspect. I always feel well respected and satisfied when I come there. More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Nagy, Steve, Alesha, Cassandra
May 05, 2026

Outstanding service at West Herr Subaru Orchard Park. On our 4th car purchased there says it all! We recommend West Herr to everyone! More

by nwhiteford55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, service writer
May 02, 2026

I had a great experience at West Herr Subaru. The process was very fast, I got a really good deal, and everyone was very nice and easy to work with. Everything went smoothly and I would definitel More

by riley.colby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Nagy
May 01, 2026

This was my second time purchasing a car through West Herr and I was very glad to learn that the positive experience I had the first time was not unique to the salesperson or the location. At no point di More

by Nolan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Wigdor,William Vogel
April 29, 2026

Great overall experience at the dealer. Did not feel pressured during the buying experience and the purchase went smooth. More

by Ethan.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah
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