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West Herr Subaru

Orchard Park, NY

4.9
1,709 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,709 reviews

February 28, 2026

Once again, I had a great experience here. I had hit a pothole and needed my car checked. It was not sure if I had knocked out of alignment or it was a wheel. They checked me in, offered me a More

by karaklaasesz
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Cassandra
February 27, 2026

Went in for a trade in for a new vehicle at West Here Subaru. Bryce Bieber made everything smooth and was very helpful with making a deal. I have no complaints or issues with my experience. More

by adamcw101
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bryce Bieler
February 25, 2026

Matt Johnson was very informative and helpful throughout the process. He was able to help narrow down the search to what I was looking for and show me various types of cars and trims. More

by Mjraham
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Matt Johnson
February 24, 2026

Great experience from beginning to end, great communication with everyone involved. Explained everything thourghly and answered all questions More

by Kad5742
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Shane, Sam, Samantha
February 24, 2026

Great service, Connor was sprinting around to get everything done for us! He took great care of us! More

by Babayaga
Recommend Dealer
Yes
Employees Worked With
Connor Gray
February 23, 2026

Everyone is courteous and they keep you up to date on repair progress. Job was finished timely and correct More

by Jdevine4244
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mikayla, Jerry
February 22, 2026

My experience at your dealership was by far the best I've had. No pressure to make a purchase whatsoever. This was not the case at other locations. Sales consultant Bryce Bieler and customer care manager Kat More

by stmayr@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce Bieler and Katherine Pratt
February 22, 2026

The dealership was very clean and every time we entered someone greeted us and we felt welcomed. We were referred to our salesperson and she was great! Veru pleased with our whole experience. More

by Debbie Richter
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Amber Trost
February 22, 2026

Everyone is so friendly and seem to enjoy working there. Immediately someone knew the problem and it was free of charge. Win- Win. More

by Nancy
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
February 19, 2026

A deer ran into my car. All the people at West Herr were so helpful. They fixed it beautifully, they let me know what was going on during the repair. They helped me get a re More

by Cindy Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra, Mary, Jim, Nicholas, everyone
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