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West Herr Subaru

Orchard Park, NY

4.9
1,777 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,777 reviews

June 05, 2026

I had an excellent experience working with [Matthew]. From start to finish, they were professional, patient, and honest. They answered all of my questions, explained everything clearly, and made the enti More

by Mandy zhou
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mathew
June 03, 2026

Great dealer especially if you deal with Noah. He'll go the extra mile so ask for him if you're in the market for a new or used car or truck. More

by BW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah
June 03, 2026

West Herr Subaru employees made my buying a car a comfortable experience. My questions were answered, no matter how many or silly they seemed. There were no pressure sales tactics & we got a great d More

by jiannello28
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Thomas , & Matt
June 01, 2026

Had my car towed in on an emergency appointment. They fixed it quickly and came to pick me up to get my car back. More

by jogerk1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Cassandra
May 31, 2026

All associates we dealt with were knowledgeable and very pleasant. I would recommend this dealership More

by Jackie
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Amber Trost, Ashlee Gray, Jessica Allen
May 31, 2026

I went to West Herr for tire rotation and an oil change. I got right in and were told of any issues, which there were not any. They were very friendly. More

by KAB1972
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
No idea
May 31, 2026

Easy to deal with,, doesn’t try to up sell you, always a pleasure to deal with More

by Prestigeptg5287
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Marc Nagy. , Jay Drenning
May 29, 2026

The dealership is wonderful and Matthew was fantastic. This is 3rd Crosstrek from west Herr. I wouldn’t go anywhere else. More

by Lvitello
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Matthew Johnson
May 23, 2026

Best dealership around they listen to you very courteous always great now. What a big difference than other dealers. More

by sunset608
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jack
May 22, 2026

Paul Naum has always been excellent in taking care of our needs. Professional and courteous have always been his characteristics. This is our third Forester from Paul and look forward to future purchases. More

by xpltom
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Ashley
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