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West Herr Subaru

Orchard Park, NY

4.9
1,686 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,686 reviews

January 14, 2026

I have excellent serviced, my service advisor was Jack , everybody involved were very pleasant, and I don't have to wait long. More

by czyrny66
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jack Whipple
January 13, 2026

James and all at West Herr were awesome. I would recommend West Herr to all. More

by lapisky33
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
James is all I can remember sorry!
January 13, 2026

Great service, Excellent people, Great pricing, Top notch service department! Not too far from home More

by spdrman666
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Frank
January 11, 2026

From the first call to car pick up, I had the best customer service ever! More

by Almaebrown17
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Marc Nagy
January 10, 2026

Very easy to deal with. No gimmicks, just honestly good price. This is our fourth vehicle from West Herr group. More

by alyonatrest
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Brad W, Sam P and Morgan G
January 09, 2026

Since we had a good experience buying new cars from Bradley Wong from West Herr Subaru, we went to him to find a used car for our granddaughter. He found several cars that met our needs. After a few te More

by joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Wong
January 04, 2026

Always great customer service! Explain everything in detail and gives options on any issues or concerns. More

by jen.davis11
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Recommend Dealer
Yes
Employees Worked With
James
December 28, 2025

As long-time West Herr clients, we just purchased our 2026 Outback from West Herr once again—and for good reason. We keep coming back because of the people. Working with Jonathan Simonin was an excellen More

by Jc
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jonathan Simonin
December 27, 2025

Went out their way to accommodate my service after I made a mistake in scheduling More

by Psnyder
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mykala
December 27, 2025

All personnel are very helpful and professional and the service was as promised. I come here instead of a closer to home dealer because it’s such a reliably good experience. More

by Ajdaquino
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mykalyla
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