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West Herr Subaru

Orchard Park, NY

4.9
1,759 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,759 reviews

May 02, 2026

I had a great experience at West Herr Subaru. The process was very fast, I got a really good deal, and everyone was very nice and easy to work with. Everything went smoothly and I would definitel More

by riley.colby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Nagy
May 01, 2026

This was my second time purchasing a car through West Herr and I was very glad to learn that the positive experience I had the first time was not unique to the salesperson or the location. At no point di More

by Nolan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Wigdor,William Vogel
April 29, 2026

Great overall experience at the dealer. Did not feel pressured during the buying experience and the purchase went smooth. More

by Ethan.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah
April 28, 2026

Had amazing service at the dealership. Marc was great to work with. Will go back whe. need another car and will recommend them to everyone I know. More

by tigress00826
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Nagy
April 28, 2026

Jen and Amber are a credit to West Herr! They made my experience so easy and explained everything I needed to know! They could not have been more accommodating or helpful! You are luck to More

by Regin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jen Wager,Amber Trost
April 27, 2026

Jonathan was wonderful. He was attentive and very friendly. He made buying my first Subaru an enjoyable experience More

by Ulrichjv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Czajka
April 25, 2026

Very customer oriented, with comfortable waiting area, with a we'll trained service group. Inspection videos are supplied via mobile phone for the customer to verify the actual vehicle conditions. More

by JV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gengo
April 24, 2026

I had a very positive experience in obtaining a new vehicle at West Herr Subaru. Amber Trost is an excellent representative of the company. She is knowledgeable, friendly, straightforward with informat More

by jpsmith79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Trost
April 22, 2026

Frank at service counter was super helpful. He is also friendly and has a great sense of humor. My questions re needed service were answered, my vehicle was serviced quickly- pleasant experienc More

by karlamancuso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank C.
April 21, 2026

Awesome job by service department and Cassandra Gentner service manager are extremely helpful,knowledgeable and informative with what is needed More

by Sailor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cass
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