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West Herr Subaru

Orchard Park, NY

4.9
1,693 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,694 reviews

February 12, 2026

Service was commendable and speedy. My service rep was knowledgeable and helpful and answered all my questions. I will continue to use west herr Subaru in the future! More

by Corradoslc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack whipple
February 06, 2026

I took my Forester in for an oil change. I arrived early, but it didn’t matter. When I was finished Casandra went over everything that was done. Since I was using a cane, they brought the ca More

by KAB1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casandra
February 04, 2026

West Herr Subaru provided excellent a timely service. Our sales rep Matt was very knowledgable and very friendly and easy to work with. I would go back to him in the future. More

by Gregoryaletson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew johnson
February 03, 2026

Fast, courteous, efficient, clean, reasonable prices. Have never had any problem or concerns with any dealings at West Herr Subaru More

by dry7422
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mckala
January 22, 2026

Jon Simonin was a knowledgeable and helpful salesman. I pretty much knew what I was looking for and what I was willing to pay, Getting the car I wanted (2025 Forester Sport Hybrid) and a reasonable deal More

by charlesagannon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Simonin, I forget the rest of the guys’ names but they were all very helpful.
January 20, 2026

Excellent service. Friendly staff. Explained any issues with the car. We were in and out on a timely basis. More

by Blackmon717
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Nicole
January 19, 2026

Frank and the crew showed a lot of concern for us and our problem. They kept us informed in all aspects of our dealing with them. Frank went out of his way to help us in any way possible. More

by gerryfp1945
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
James
January 17, 2026

My wife and I just purchased a 2026 Subaru Forester from West Herr. What a great experience. We felt super relaxed with our salesman Jon. He took the time to show and test drive several models and varients. More

by petegee77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon in sales
January 14, 2026

I have excellent serviced, my service advisor was Jack , everybody involved were very pleasant, and I don't have to wait long. More

by czyrny66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Whipple
January 13, 2026

James and all at West Herr were awesome. I would recommend West Herr to all. More

by lapisky33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James is all I can remember sorry!
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