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West Herr Subaru
Orchard Park, NY
1,804 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 24, 2026
Great service Deeana was more than accommodating when we needed to change the color of the vehicle as the color did not match the color in the brochure. needed to change the color of the vehicle as the color did not match the color in the brochure. More
by Robertlsenecal
Employees Worked With
Deeana, Ashley
July 23, 2026
This dealership is fantastic! I’ve worked with them twice now and highly recommend. They are fast and efficient and do everything to please the customer. I’ve worked with them twice now and highly recommend. They are fast and efficient and do everything to please the customer. More
by Calli1122
Employees Worked With
Ryan Kay
July 22, 2026
No high pressure! Easy finalization of the sale! Bryce was our first contact (for our first Subaru) and we’d recommend him to anybody. Paper signing was a breeze with Easy finalization of the sale! Bryce was our first contact (for our first Subaru) and we’d recommend him to anybody. Paper signing was a breeze with Ashley! Thank you West Herr! More
by Pinball
Employees Worked With
Bruise and Ashley and the fellow who explained warrenties to us!
July 21, 2026
Deanna at West Herr Subaru was very attentive and presented me with several options before settling on a new car. There entirely staff was helpful from beginning to end and made the new car buying pr presented me with several options before settling on a new car. There entirely staff was helpful from beginning to end and made the new car buying process seamless and enjoyable. I highly recommend using Deanna at West Herr Subaru if you are looking at purchasing used or new. More
by Msparceno
Employees Worked With
Deanna Sales, David Finance and Sam delivery
July 17, 2026
Connor and Natasha were great, my trade in was fair but with a 840 credit score and over 20% down my interest rate was disappointing. Also I was distracted while looking the vehicle over and missed that it with a 840 credit score and over 20% down my interest rate was disappointing. Also I was distracted while looking the vehicle over and missed that it had no sunroof. Extended warranty was high also. More
by Jisch1007
Employees Worked With
Connor, Natasha
July 13, 2026
Service was excellent. Had an 8 am appo8ntment for NYS inspecti9n and multipo8nt inspecti9n 8nclud8ng oil change. Was in and.out in an hour! James was very courteous, fr Had an 8 am appo8ntment for NYS inspecti9n and multipo8nt inspecti9n 8nclud8ng oil change. Was in and.out in an hour! James was very courteous, friendly and 8nformat8ve. More
by teps78b
Employees Worked With
James
July 13, 2026
I just had a very good service visit and was treated very well from Cassandra the service writer. She understood the 3 things that I came in for and all three were corrected and I was on my way in a very rea well from Cassandra the service writer. She understood the 3 things that I came in for and all three were corrected and I was on my way in a very reasonable amount of time. More
by jpw
Employees Worked With
Cassandra
