
West Herr Subaru
Orchard Park, NY
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Everyone was very polite and helpful the showroom was very clean my salesman went above and beyond to help with the lease of my new subaru crosstex very clean my salesman went above and beyond to help with the lease of my new subaru crosstex More
I walked in with no appointment, was treated with respect and service on my car was taken care of while I waited. It was a busy Friday before a holiday weekend and they took time for me to solve my problem. and service on my car was taken care of while I waited. It was a busy Friday before a holiday weekend and they took time for me to solve my problem. Thank you. More
Great team, very pleasant and not pushy sales staff, attractive physical plant, well organized, owner known for substantial investment in the community. Also very good selection of cars, both new and u attractive physical plant, well organized, owner known for substantial investment in the community. Also very good selection of cars, both new and used. Altogether a great place to buy a vehicle. I would have given them 5 stars across the board with one exception- price. In comparing with other Subaru dealerships, I found the listed prices about $400-500 higher. However, I don’t think other dealerships compare on the other aspects of the buying experience. Check prices and compare very carefully re year, exact model/trim level, but if you can negotiate what seems to be a fair price, I’d have no reservations about buying here. More
Love West Herr Subaru. They are friendly and service was prompt. Waiting area is great with snacks, coffee/latte machine and large screen tv. They are friendly and service was prompt. Waiting area is great with snacks, coffee/latte machine and large screen tv. More
I’ve always had a great experience at West Herr and this time was no different. Frank took good care of me and his mechanic took good care of my Crosstrek needs. I like reading and drinking coffee in their time was no different. Frank took good care of me and his mechanic took good care of my Crosstrek needs. I like reading and drinking coffee in their waiting area but my relaxing time interrupted by Frank explaining everything was taken care of and good to go. Always a pleasure when I have my maintenance done by West Herr. More
Most helpful and friendly and professional and determined to help you with your wishes for not only the car but financing according to your budget determined to help you with your wishes for not only the car but financing according to your budget More
This whole new car buying experience was made very transparent at West Herr.I made an appointment on a Friday and by Saturday I was driving my new Crosstrek.The whole negotiation process was straightf transparent at West Herr.I made an appointment on a Friday and by Saturday I was driving my new Crosstrek.The whole negotiation process was straightforward and Chris was excellent in his presentation to me.He answered all my questions and his team was very professional throughout the process. Very happy with my new car! Thanks to all at West Herr. Bill More