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West Herr Subaru

Orchard Park, NY

4.9
1,746 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,746 reviews

April 16, 2026

Excellent service from the time we walked in till the time we drove our new Subaru Crosstrek home More

by Escottb59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Johnson, Paul Naum
April 14, 2026

Completely satisfied with our experience at West Herr Subaru. Everyone we interacted with was clearly onboard with their mission and vision, not only with us but with each other. We chose to buy ther More

by Matt P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah, Samantha, Sam and Anthony
April 12, 2026

Very friendly staff. I felt taken care of. I would definitely buy another car and refer other people m. More

by Bkrygrl15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
McKenzie
April 09, 2026

Great overall experience leasing a car. Veronica and Amber went above and beyond. Very happy with our Subaru. More

by carnylass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica, Amber
April 09, 2026

The experience with David was very pleasant, He was kind, professional and understanding. I truly appreciate the people at West Herr and recommend them to everyone. More

by b.wittenrich
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
David Baumann, Dave Reger and David Gallegos
April 07, 2026

Well established, trustworthy, I have bought all but one of my cars through this dealer over 6 decades More

by Pegbeyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Wong
April 07, 2026

West Herr Subaru is extraordinary in all aspects, from Tom in Sales to Cassandra in Service, they are unparalleled. More

by lpcohan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra, Tom
April 06, 2026

My Hybrid was given a manure laden reason that they couldn’t test why my electric motor doesn’t start when it is supposed to. Too cold and they don’t work in the cold. Just diverting a lemon law inspec More

by Chizzzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James, tried but lied.
April 05, 2026

West Herr took great care of me and my car’s problems! Thank you so much! More

by lukezlockie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
April 02, 2026

Noah was very informative about the Subaru product. He made me feel that I was buying the vehicle from a family member and not a salesman. I would recommend him to friends and family. Very professiona More

by Eleahy1949
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah, Pat, Samantha
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