West Hills Honda

Excellent informative knowledgeable honest pleasant helpful gracious everything one would want from a salesperson thank you helpful gracious everything one would want from a salesperson thank you More

Jean was very knowledgeable and friendly! Changed my oil and did a full tire rotation in a timely manner. Very impressed with the quality of service at West Hills Honda! Changed my oil and did a full tire rotation in a timely manner. Very impressed with the quality of service at West Hills Honda! More

Performance was outstanding, customer service was outstanding. Brandon, was great and know his job. Brandon, was excellent. outstanding. Brandon, was great and know his job. Brandon, was excellent. More

Megan was friendly and professional, providing excellent service by explaining my options and quoting an accurate out-the-door price with no surprises. I highly recommend her as a knowledgeable service rep. service by explaining my options and quoting an accurate out-the-door price with no surprises. I highly recommend her as a knowledgeable service rep. In addition, the dealer-offered amenities while you wait for your vehicle are a great customer benefit. I will be back. More

Brandon Montez knows how to take care of his customer. Very friendly and very easy to talked to. Very friendly and very easy to talked to. More

Brandon was very professional as usual and helped me go through the process of paying online. I give him an outstanding.! through the process of paying online. I give him an outstanding.! More

If I could do zero stars I would. I recently was in the market for a 2020 Hyundai Santa Fe. West Hills Honda had a vehicle that matched this description. I went to the dealership t I recently was in the market for a 2020 Hyundai Santa Fe. West Hills Honda had a vehicle that matched this description. I went to the dealership twice to look the vehicle over and test drive. 45 min each way. After negotiations we settled on a price, date and time to sign the paperwork. The words specifically that were used were "We accept your offer of $$$$" and so a time and date to sign paperwork was agreed upon. I received a "boarding pass" confirming that we had a set time to sign the sales documents and take possession of the vehicle. It stated: Your booking is confirmed. Please print this for your records. We look forward to welcoming you on board ! Appointment date : 7/21/2025 Time : 5:30 PM I received the boarding pass at 5:51 PM on 7/20/2025 after confirming to him at 5:48 PM on 7/20 I was indeed proceeding with the sale. At 10:30 AM on 7/21/2025 I received a call that the car had been sold to someone else. Salesman's name is Jared Baker. Any reasonable person would believe after agreeing to price, location, time and receiving a confirmation letter from the dealer we have a deal. xx ! No integrity at all. Also -At multiple points during the transaction it was stated that if the transaction didn't happen today the car would be sent to auction. This is the second potential transaction they have used this scheme on me. By the way -- Car was sold for a lot more than more than my offer. BUYER BEWARE AND AT YOUR OWN RISK ! More

Meagan provided great personal service and kept me up to date as the servicing of my car progressed. date as the servicing of my car progressed. More

Fast, efficient service. They take good care of their customers and cars. Great perks when servicing a vehicle here. They take good care of their customers and cars. Great perks when servicing a vehicle here. More