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West Hills Honda
Bremerton, WA
1,366 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 20, 2020
Great service as expected. West hills really knocked it out of the park, again. Big thanks to the whole team! I will definitely be back for my next car. out of the park, again. Big thanks to the whole team! I will definitely be back for my next car. More
by Benjm86
Employees Worked With
Daniel Troutt, Max Mengesha
January 20, 2020
The staff were friendly without being pushy, warm and welcoming without artifice, and they worked to explain each step of the process without condescension. I never felt pressure to buy just any old car. welcoming without artifice, and they worked to explain each step of the process without condescension. I never felt pressure to buy just any old car. The sales team made sure I had the vehicle I needed at a price I could afford. I know the “usual” car buying process can feel very stressful and high-pressure, but that was not the case at West Hills Honda. What you see is what you get. If I had to do it all over again, I’d go right back to this dealership for the positive experience and the great selection. More
by nsfilley
Employees Worked With
Daniel Troutt, Salvador Famatid, Noi Phonsavanh
January 20, 2020
My experience overall was excellent. The staff were genuinely kind, friendly, and exceedingly professional, and the dealership has a fun and lively atmosphere with a cafe inside. As a woman purchasing genuinely kind, friendly, and exceedingly professional, and the dealership has a fun and lively atmosphere with a cafe inside. As a woman purchasing a car by myself, I felt no pressure from anyone at the dealership and I never felt like anyone was going to take advantage of me as a consumer (as has happened to me at other dealerships). I went through the Costco program and it was very straightforward and transparent. Salesman Mike was fun to work with and very personable, and he treated me like a queen. Joshua, who came in on his day off after another manager called in sick, was the most well-informed Financial Manager I have ever met ---surprisingly down to earth, wise, and with a great sense of humor and passion for helping others. Everyone took time to patiently answer all my many questions. I would highly recommend this dealership without hesitation, and I'm looking forward to returning in the future to their service department for routine maintenance. More
by CB
Employees Worked With
Two young woman with the Costco Program who's names I can't recall, Mike Columbus, Joshua Smith
January 20, 2020
Willing to negotiate price w/o undue pressure. Mike Columbus hustled to find the misplaced keys so we could actually test drive the CRV we were interested in. Also, got the vehicle detailed in a timely Columbus hustled to find the misplaced keys so we could actually test drive the CRV we were interested in. Also, got the vehicle detailed in a timely manner, so we could drive off the lot w/ our newly purchased CRV the same day. Overall, good job! More
by GREG JOYCE
Employees Worked With
Mike Columbus, Noah Gottfred, Joshua Smith
January 19, 2020
Ron went above and beyond to make sure I was satisfied with my car purchase. Great experience! Would highly recommend putting Ron to work for you with my car purchase. Great experience! Would highly recommend putting Ron to work for you More
by Rbtoma
Employees Worked With
Ronald Esguera
January 19, 2020
Mostly pros Pros: Zach was helpful and friendly throughout. I had been thrown by the email I received from the internet rep about the car because I thought I was Pros: Zach was helpful and friendly throughout. I had been thrown by the email I received from the internet rep about the car because I thought I was being quoted for a hybrid. Fortunately, Zach didn't push me too hard on my decision, which ultimately was to go with the regular gasoline engine. And he was careful about walking me through the features of the car and making sure I understood how they worked. I'm happy with the car I bought. We're long-time Honda owners and I have every expectation we'll be driving the new Accord for some time to come. Cons: I was a bit distressed at how long the process took--I did not expect to be at the dealership for over four hours. And I was quite annoyed by how the finance guy continued to push me to buy an expensive warranty extension despite my repeatedly saying no, I don't want it. More
by kerry.tremain
Employees Worked With
Zachary Re
January 19, 2020
I got my new honda at west Hills honda Chellsee worked hard to find the right car for me and get me a fantastic deal and max was great at explaining all the features so I would not get to lost and thank y hard to find the right car for me and get me a fantastic deal and max was great at explaining all the features so I would not get to lost and thank you josh for explaining the ends and outs of financing More
by Grandma
Employees Worked With
Max Mengesha, Chelsee Stern, Joshua Smith
January 19, 2020
Sal was a very knowledgeable salesman. He helped us pick out our vehicle and even helped us when my Fiancé kept changing her mind on the color EVEN after he filled out the paperwork. The only thing we didn' out our vehicle and even helped us when my Fiancé kept changing her mind on the color EVEN after he filled out the paperwork. The only thing we didn't appreciate was that we went it around 11am and we didn't leave till nearly 8pm. My last car purchase took 3 hours to compare. Besides taking a long time to complete the process Sal and West Hills did a great job and I plan on enjoying my brand new 2019 CRV! More
by Aerosmith1970
Employees Worked With
Daniel Troutt, Salvador Famatid, Jerry Bouldwin
January 18, 2020
Our salesperson, Zach, went above and beyond to make our sales buying process amazing! There was no pressure to buy and he was so easy to work with! I would recommend him to anyone. He gets along with every sales buying process amazing! There was no pressure to buy and he was so easy to work with! I would recommend him to anyone. He gets along with everyone and is respectable and nice to every person he comes in contact with. More
by Thecarlady
Employees Worked With
Zachary Re
January 18, 2020
Amazing! Very friendly, fast, and efficient! I definitely recommend working with him! Thank you for helping us!! It was great doing business with you!! Carter family! recommend working with him! Thank you for helping us!! It was great doing business with you!! Carter family! More
by jennifer
Employees Worked With
Colin Papineau, Max Mengesha, Noi Phonsavanh
