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West Hills Honda
Bremerton, WA
1,361 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 30, 2019
Outstanding It was a pleasure working with Mike Columbus, Joshus Smith and the rest of the west hills Honda team everyone is always so nice and professional Tha It was a pleasure working with Mike Columbus, Joshus Smith and the rest of the west hills Honda team everyone is always so nice and professional Thank you all so much Cliff & Grace Duckworth More
by cccggbd
Employees Worked With
Mike Columbus, Joshua Smith
November 30, 2019
Easy going We just bought our second new car in the last 4 months and Mike Columbus was fantastic the whole way through again. The team of West Hills Honda rea We just bought our second new car in the last 4 months and Mike Columbus was fantastic the whole way through again. The team of West Hills Honda really made this experience easy and fun. If you are looking for a place to buy your next vehicle, this is your place. More
by stephanie
Employees Worked With
Mike Columbus
November 29, 2019
They scammed us into buying their maintenance package. My boyfriend and I bought a brand new 2019 Honda Pilot from West Hills Honda earlier this year, and we were told with their maintenance package ( Four My boyfriend and I bought a brand new 2019 Honda Pilot from West Hills Honda earlier this year, and we were told with their maintenance package ( Four thousand dollars extra), we get 10 free oil changes. We spent full days there trying to buy a car, with them trying to convince us they were giving us the best deal. The finance manager promised free tune ups, and first 10 oil changes free. When I called and asked about it, they said they would have their finance managers call me back. No call backs. I've left many messages on their phone, and still no luck. They have been avoiding us for about a month now, and we still haven't gotten a chance to get our oil change because of the delays. When we first got our car, the air conditioning crapped out on us, they said the radiator was cracked or something and "it happens a lot in a brand new car". We were going to take a trip to California in it, so the delay threw a wrench in our holiday plans for the summer. I wouldn't recommend West Hills Honda, now we're stuck paying extra for nothing, with a repaired radiator, on a brand new vehicle. Good luck getting a hold of someone there, because it was even a hassle trying to buy a car, getting a hold of people. We are now looking into trading our other car in for an older Pilot, and we would rather drive 100 miles than spend any more money at West Hills Honda. More
by Realitee3
Employees Worked With
Brett Buckingham, Daniel Troutt, Joshua Smith
November 28, 2019
A thoroughly refreshing experience. I had no plans of purchasing a new CR-V. I.came in to have the oil changed in the vehicle I owned. As I looked out at the new CR-V and with Maggie’s h I had no plans of purchasing a new CR-V. I.came in to have the oil changed in the vehicle I owned. As I looked out at the new CR-V and with Maggie’s help, I decided to trade my current vehicle in and purchase a new one. My salesperson Mike and Mike the manager, made this one of the easiest and smoothest trades ever. When I went in to sign all the paperwork, Amanda was the best. She was so personal and actually made this purchase a pleasure to do business with West Hills Honda. Thank you all for making this experience one to remember in a good way!!! More
by buzybee50
Employees Worked With
Mike in new car management. Amanda in finance. , Mike Columbus
November 26, 2019
World Class Service I just bought 2011 Honda Odyssey and Ronald was very knowledgeable about the car. He told me everything that i need to know as a first time buyer. He I just bought 2011 Honda Odyssey and Ronald was very knowledgeable about the car. He told me everything that i need to know as a first time buyer. He assisted me throughout the process. He go above and beyond his job. He was very professional and pleasant. Thank you to the whole team of West Hills Honda! More
by ron matro
Employees Worked With
Ronald Esguera
November 25, 2019
This is the guy you want to buy a car from! I recommend Mike Columbus without reservation to help anyone looking for a car, new or used. I have purchased 2 cars from Mike and each time I found h I recommend Mike Columbus without reservation to help anyone looking for a car, new or used. I have purchased 2 cars from Mike and each time I found him to be totally honest and forthright about the cars I looked at. He will point out the negatives and positives of the cars he shows, because customer satisfaction is his #1 priority. He knows that is how he gets repeat customers! If you tell Mike exactly what you are looking for in a car, you can count on him to find it for you at a fair price (even if it isn't a Honda!). David Rovang More
by Davivd Rovang
Employees Worked With
Mike Columbus
November 25, 2019
Mike Columbus is awesome! He knew what we wanted when we came in and made it happen. Mike knows cars, he knows our community and he knows how to make the car buying experience fun! We had a hiccup a came in and made it happen. Mike knows cars, he knows our community and he knows how to make the car buying experience fun! We had a hiccup at paperwork and he was quick to problem solve with no hiccups and that kind of serve and proactive support brings confidence and definitely good referrals. Go see Mike! More
by Julie.cooper
Employees Worked With
Mike Columbus
November 25, 2019
Mike Columbus does a great job helping you find the vehicle that you want. He also isn't settled unless the customer is happy. It's not all about the $ with Mr. Columbus either. Great job Mike ! vehicle that you want. He also isn't settled unless the customer is happy. It's not all about the $ with Mr. Columbus either. Great job Mike ! More
by J
Employees Worked With
Mike Columbus
November 24, 2019
Auto Detail Shp Auto Detail did a great job of taking care of some minor surface scratches and blemishes and delivered my vehicle on time. Brett is a pleasure to wor Auto Detail did a great job of taking care of some minor surface scratches and blemishes and delivered my vehicle on time. Brett is a pleasure to work with and stays on top of any emerging issues. More
by dj_johns44
Employees Worked With
Brett Buckingham, Mike Columbus
November 24, 2019
Car looks better than me today! This is my 2nd Honda purchased from West Hills and Mike Columbus. Both Number 1 for service. I chose West Hills primarily because whether under warran This is my 2nd Honda purchased from West Hills and Mike Columbus. Both Number 1 for service. I chose West Hills primarily because whether under warranty or not, they guarantee their service. More
by Hondajudy
Employees Worked With
Mike Columbus
