West Hills Honda

TWO FOR TWO!! Two amazing used car buying experiences in two months! After purchasing my 2016 CR-V in October with the indefatigably enthusiastic and equally knowl Two amazing used car buying experiences in two months! After purchasing my 2016 CR-V in October with the indefatigably enthusiastic and equally knowledgeable Renn Malin, I mentioned to him that I was looking for a good "kids car" for my teenagers to share-- and this week, he delivered in a big way by finding THE perfect used car for us (a pristine, single-owner 2005 CR-V) at the price point I needed-- and the free 50" HDU Samsung TV with car purchase (Black Friday promotion) made us even happier!! In addition to the professionalism and the above-and-beyond level of customer service from Renn, I have to say: West Hills Honda has something special going on. You can see it in the faces of the salespeople, the service technicians who hold the door open for you, the folks in finance who are willing to carefully explain warranties and protection packages, even the baristas at their coffee counter (who make DARN good espresso drinks)-- there is such positive energy at that dealership! I won't go anywhere else! So THANK YOU, West Hills Honda, for being a car dealership that raises the bar for customer experience... we feel the love! More

Smooth process.knowledable and friendly.. Just bought my CRV.. love it. Zachary was patient, listened to our needs and treated us like a priority. He is a great young man who knows how to trea Just bought my CRV.. love it. Zachary was patient, listened to our needs and treated us like a priority. He is a great young man who knows how to treat customers.. trustworthy and knew his product. More

Excellent customer service! Yesterday and last week I was assisted by Service Consultant Brett Buckingham to repair my 2007 Honda Odyssey which I had purchased 10 years ago from Yesterday and last week I was assisted by Service Consultant Brett Buckingham to repair my 2007 Honda Odyssey which I had purchased 10 years ago from West Hills. Brett and mechanic Joshua were able to properly diagnose the electronic problems that I was experiencing on the vehicle and explained to me in layman's terms what needed to be done. I was impressed by both of their honesty and integrity in getting the job done correctly and quickly at a fair price. I highly recommend the automotive repair service shop at West Hills to all. Thank you. Terry Mitchell More

No pressure Received a thorough showing of all the cars features by Michael Columbus. Jessi Prosser was simply amazing. Great facility and they went the extra mi Received a thorough showing of all the cars features by Michael Columbus. Jessi Prosser was simply amazing. Great facility and they went the extra mile for us. More

Terrence Price was our service consultant for both my daughter s 2005 Honda Civic and my 2008 Mazda 3, He was amazing helpful and we have the very best service. I was our service consultant for both my daughter s 2005 Honda Civic and my 2008 Mazda 3, He was amazing helpful and we have the very best service. I felt he really cared about helping and advising us. Keep up the Great service! More

Two words: REQUEST REN. Few words carry with them more negative connotations than "used car salesman", yet West Hills Honda employs someone who EXPLODES that stereotype, and Few words carry with them more negative connotations than "used car salesman", yet West Hills Honda employs someone who EXPLODES that stereotype, and his name is Ren Malin. After owning three Honda Odysseys while raising four kids, my minivan "season" had come to an end and I was looking for something more fuel-efficient. I came into West Hills thinking of one particular make and model of car, but after *listening* to what I wanted (price, number of miles, carrying capacity, etc) Ren became my advocate as we looked at and test drove multiple vehicles while narrowing down the field of workable options. Even after I thought I had decided on a car... and then changed my mind after he'd already drawn up papers... Ren was both upbeat and patient (not pushy), knowledgeable (not condescending), and kept asking questions until he and I had both "dialed in" the exact car that would perfectly suit my needs. That kind of caring, intuitive interaction is rare in any sales position-- so to say I was pleasantly surprised by my used car buying experience is an understatement! Then to have the affable, engaging Rachelle help me with wrapping up the financing in a timely matter so that I could still take friends to the airport in my new-to-me CR-V EX was icing on the cake! KUDOS to Ren and Rachelle for an amazing used car buying experience!! More

Sales department We purchased our 2017 Honda CRV at West Hills with the expert in sales , Erik Butler. Eric went way over the extra mike to ensure we had the most aw We purchased our 2017 Honda CRV at West Hills with the expert in sales , Erik Butler. Eric went way over the extra mike to ensure we had the most awesome CarV we have owned We love our car, and Erik! More

Very helpful Great staff that listens to your needs and timing service to your schedule. Also caring about the community and helping those in need. Thanks James Great staff that listens to your needs and timing service to your schedule. Also caring about the community and helping those in need. Thanks James and Aaron More

We needed a tow vehicle We were looking for a CR-V that we could tow behind our RV and that would meet our needs as our primary vehicle. West Hill had just received a 2013 in We were looking for a CR-V that we could tow behind our RV and that would meet our needs as our primary vehicle. West Hill had just received a 2013 in beautiful condition. Ren worked with us to determine this was the car for us. He was enthusiastic and fun! After vigorous negotiations we were able to come to terms and the car is ours. We are extremely satisfied with the transactions we had at West Hills and we would wholeheartedly recommend Ren to others looking for a car there. More

Be careful our son was working in the area for the summer and his vehicle 2001 Honda civic gave out . We had it towed to this dealership since we lived out of our son was working in the area for the summer and his vehicle 2001 Honda civic gave out . We had it towed to this dealership since we lived out of state. We trusted that they were Honda dealership and they would give us a correct diagnosis. We were completely wrong they misdiagnosed the vehicle we ended up replacing the transmission . After week the vehicle would not go to reverse and we ended up bringing a back. We were charged another $600 to fix the vehicle they claim it was unrelated . If they diagnostic correctly from the beginning we would've have junked the car. The vehicle is not worth the money they ended up taking from us 3200 for the transmission +600 do the math. More