West Hills Honda

Customer Service This dealership focuses on overall customer service. Aaron Citizen is a shining example of that focus. I posted a review about 6 months ago. I agai This dealership focuses on overall customer service. Aaron Citizen is a shining example of that focus. I posted a review about 6 months ago. I again needed help with my car...Aaron provided the same great customer service as he provided the first time demonstrating this type of attention is continuous. This guy is the real deal; thoughtful, customer oriented, helpful, kind....I am a devoted West Hills Honda customer from here on... More

Just Perfect! From start to finish, the experience I had was excellent! I was greeted by name with a genuine smile at the front door within seconds of parking my From start to finish, the experience I had was excellent! I was greeted by name with a genuine smile at the front door within seconds of parking my dying former vehicle. Michael Covey, my sales associate, kept everything moving gracefully and gave me just the information I needed to know without my having to ask. And when I did have questions he was very knowledgeable. And each step, from the test drive to the signing of papers, was honestly friendly and helpful. The location is great, and easy to find, and I got a good deal. Thanks West Hills Honda! More

The dealership to go to! Taylor the sales person was above the best person I have ever dealt with when buying a car. He didn't hassle us and left the decision up to us. He als Taylor the sales person was above the best person I have ever dealt with when buying a car. He didn't hassle us and left the decision up to us. He also works for you! He came in on his day off just to work with our schedule! More

Excellent service! My service was completed very quickly and my advisor went above and beyond to make sure I was satisfied! I am a return customer and absolutely love hi My service was completed very quickly and my advisor went above and beyond to make sure I was satisfied! I am a return customer and absolutely love him! More

Wonderful service I never leave reviews but because the service West Hills Honda provided was exception, I felt it warranted my comments. I was on my way home from wor I never leave reviews but because the service West Hills Honda provided was exception, I felt it warranted my comments. I was on my way home from work on a Tuesday night around 4:00 p.m. My car started to emit steam and the smell of antifreeze in my 2006 Honda Civic. There were no warning lights going off in my car so it made it easy to dismiss at first. Well, the farther I drove the more obvious it became that there was something very wrong. I decided to drive start to West Hills Honda for a check out. When I arrived to the dealership it just so happened that Aaron Citizen was coming out of the service office to get his dinner when he saw me drive up. He quickly retrieved his dinner that had arrived with his and went back into the office to get his clip board. He checked my car in immediately and told me that he would have the car checked out in on Wednesday morning. Well, to my surprise, in morning Aaron called to tell me the block was cracked but not to worry, the manufacturers representative had been contacted and it would be 100% covered. It was a recall I was unaware of. Aaron got my car fixed by Thursday and arranged for a temporary rental car (only for a day) while the new short block was being installed. It was painless, quick, professional and It didn't cost me a thing. I am so happy. I would recommend this dealership and Aaron Citizen with all my future car repairs. More

Great deal on a lease for the 2016 Accord EXL On 1/29/16 we leased a 2016 Accord from West hills Honda. Rachelle Ericsson was our salesperson and she did a great job in helping us get a very good On 1/29/16 we leased a 2016 Accord from West hills Honda. Rachelle Ericsson was our salesperson and she did a great job in helping us get a very good deal. "D" from the finance department also did a great job during the signing of all the lease papers. We had a very good experience from start to finish. More

Answered all my questions ! After doing all my research on the vehicle of choice ( 2016 Honda Fit ) I used the internet to narrow my search of all the Western Washington Honda After doing all my research on the vehicle of choice ( 2016 Honda Fit ) I used the internet to narrow my search of all the Western Washington Honda dealers. Bottom line: It's not worth the effort to leave this area when we have a great dealership right here at home. Sales Rep. Jason Simonis answered all our questions and knew about all the features of the vehicle. He really made it a pleasant experience. We are now happy owners of an Orchid White Fit LX. Thanks to all the staff who made it happen. More

First Car, none of the hassle people promised I'd have Came in to find out more information on a lease for a Honda and ended up finding the perfect deal and the perfect vehicle that was in my price range. Came in to find out more information on a lease for a Honda and ended up finding the perfect deal and the perfect vehicle that was in my price range. It even hit every tick on my wish list--all thanks to Rachelle, Rachelle was fantastic, answering most of my questions before I even finished realizing I needed to ask that. She kept me updated on the process entirely, rooted for me when I was negotiating my deal and stayed friendly and cheery throughout the whole half a day process. She introduced me to the people from other departments that helped as well, and made sure to call and check in that everything was still fantastic with my new car. More

Best new car experience ever! My husband and I leased a new Honda CRV from Rachelle Ericsson yesterday. She took us out for the most comprehensive test drive we have ever received! My husband and I leased a new Honda CRV from Rachelle Ericsson yesterday. She took us out for the most comprehensive test drive we have ever received! Carin Marceau with Allstate found us an amazing insurance rate much lower than our current policy. The dealership goes out of it's way to make your experience the best possible. To top it off they have an espresso bar in the service waiting area. Loved it! More

I love West Hills Honda!! My husband and I leased a 2016 Honda Odyssey and had a great experience. We worked with Rachelle, Dan, and Jamie. Rachelle was warm and very friendl My husband and I leased a 2016 Honda Odyssey and had a great experience. We worked with Rachelle, Dan, and Jamie. Rachelle was warm and very friendly, and I would, and will, recommend her to our friends. Thank for the easy and relaxed experience. Rhonda and Mike More