West Hills Honda

Excellent service! My service was completed very quickly and my advisor went above and beyond to make sure I was satisfied! I am a return customer and absolutely love hi My service was completed very quickly and my advisor went above and beyond to make sure I was satisfied! I am a return customer and absolutely love him! More

Wonderful service I never leave reviews but because the service West Hills Honda provided was exception, I felt it warranted my comments. I was on my way home from wor I never leave reviews but because the service West Hills Honda provided was exception, I felt it warranted my comments. I was on my way home from work on a Tuesday night around 4:00 p.m. My car started to emit steam and the smell of antifreeze in my 2006 Honda Civic. There were no warning lights going off in my car so it made it easy to dismiss at first. Well, the farther I drove the more obvious it became that there was something very wrong. I decided to drive start to West Hills Honda for a check out. When I arrived to the dealership it just so happened that Aaron Citizen was coming out of the service office to get his dinner when he saw me drive up. He quickly retrieved his dinner that had arrived with his and went back into the office to get his clip board. He checked my car in immediately and told me that he would have the car checked out in on Wednesday morning. Well, to my surprise, in morning Aaron called to tell me the block was cracked but not to worry, the manufacturers representative had been contacted and it would be 100% covered. It was a recall I was unaware of. Aaron got my car fixed by Thursday and arranged for a temporary rental car (only for a day) while the new short block was being installed. It was painless, quick, professional and It didn't cost me a thing. I am so happy. I would recommend this dealership and Aaron Citizen with all my future car repairs. More

Great deal on a lease for the 2016 Accord EXL On 1/29/16 we leased a 2016 Accord from West hills Honda. Rachelle Ericsson was our salesperson and she did a great job in helping us get a very good On 1/29/16 we leased a 2016 Accord from West hills Honda. Rachelle Ericsson was our salesperson and she did a great job in helping us get a very good deal. "D" from the finance department also did a great job during the signing of all the lease papers. We had a very good experience from start to finish. More

Answered all my questions ! After doing all my research on the vehicle of choice ( 2016 Honda Fit ) I used the internet to narrow my search of all the Western Washington Honda After doing all my research on the vehicle of choice ( 2016 Honda Fit ) I used the internet to narrow my search of all the Western Washington Honda dealers. Bottom line: It's not worth the effort to leave this area when we have a great dealership right here at home. Sales Rep. Jason Simonis answered all our questions and knew about all the features of the vehicle. He really made it a pleasant experience. We are now happy owners of an Orchid White Fit LX. Thanks to all the staff who made it happen. More

First Car, none of the hassle people promised I'd have Came in to find out more information on a lease for a Honda and ended up finding the perfect deal and the perfect vehicle that was in my price range. Came in to find out more information on a lease for a Honda and ended up finding the perfect deal and the perfect vehicle that was in my price range. It even hit every tick on my wish list--all thanks to Rachelle, Rachelle was fantastic, answering most of my questions before I even finished realizing I needed to ask that. She kept me updated on the process entirely, rooted for me when I was negotiating my deal and stayed friendly and cheery throughout the whole half a day process. She introduced me to the people from other departments that helped as well, and made sure to call and check in that everything was still fantastic with my new car. More

I love West Hills Honda!! My husband and I leased a 2016 Honda Odyssey and had a great experience. We worked with Rachelle, Dan, and Jamie. Rachelle was warm and very friendl My husband and I leased a 2016 Honda Odyssey and had a great experience. We worked with Rachelle, Dan, and Jamie. Rachelle was warm and very friendly, and I would, and will, recommend her to our friends. Thank for the easy and relaxed experience. Rhonda and Mike More

Best new car experience ever! My husband and I leased a new Honda CRV from Rachelle Ericsson yesterday. She took us out for the most comprehensive test drive we have ever received! My husband and I leased a new Honda CRV from Rachelle Ericsson yesterday. She took us out for the most comprehensive test drive we have ever received! Carin Marceau with Allstate found us an amazing insurance rate much lower than our current policy. The dealership goes out of it's way to make your experience the best possible. To top it off they have an espresso bar in the service waiting area. Loved it! More

The best of the best Kathleen was my sales person and she was patient, helpful, friendly, and made it her job to get me in the right car all the while working within my bu Kathleen was my sales person and she was patient, helpful, friendly, and made it her job to get me in the right car all the while working within my budget. Dan, the car buying manager, was involved throughout the entire process and presented with full honesty, transparency, sincerity, and integrity. West Hills is lucky to have him. The finance manager, Jamie, was helpful and easy to work with, someone I felt I could trust. The insurance folks were wonderful and fun to work with; the list goes on. West Hills Honda exceed all of my expectations as far as a car-buying experience and the entire process was flawless and refreshing. They truly are a well-oiled machine. 5 stars, hands down, and if I could give them more I would. More

Best car shopping experience My husband and I were shopping for an SUV. Neither of us had driven one before so we had a lot to learn about their overall handling and features. K My husband and I were shopping for an SUV. Neither of us had driven one before so we had a lot to learn about their overall handling and features. Kent from West Hills Honda was fantastic. Because West Hills owns so many different manufacturer dealerships we were able to compare literally side by side a Honda CR-V, a Toyota RAV4, and a Mazda CX-5. Because we were able to drive them all within the space of an hour it was much easier to pick out differences and figure out which would be best for us. Kent was very patient and extremely thorough. At no time did we feel pressured to go with a specific brand or to buy a car before we left the lot. With Costco pricing everything was completely up-front. We highly recommend West Hills!! More

The best! In August I went to get a used crv. I knew what I wanted and what a suprise to be able to walk in and without any "hard sale" attitude I was taken imm In August I went to get a used crv. I knew what I wanted and what a suprise to be able to walk in and without any "hard sale" attitude I was taken immediatly and shown what was there. MY LUCKY DAY! Not only did they have "my" car in my payment range but everyone there was pleasant. I am not easy to work with but I can tell you Ren was amazing. He ran and ran to make sure i went away happy and satisfied. Thank you Ren. You will always get my business! More