
West Hills Honda
Bremerton, WA
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Brandon was the service advisor for the battery cable recall on my 2021 Honda CRV hybrid. It was a pleasure to work with him. Courteous, friendly, professional, he shepherded the process smoothly. The ve recall on my 2021 Honda CRV hybrid. It was a pleasure to work with him. Courteous, friendly, professional, he shepherded the process smoothly. The vehicle was ready in less than two hours, as I had requested. Brandon was the best service advisor we’ve encountered since getting the car from West Hills in 2021. I have his card and will contact him next time we need to bring in vehicle. More
I recently had the pleasure of working with Brandon to get the recall on my 2024 Honda Civic fixed, and I couldn't be happier with the service I received. From the moment I walked in, Brandon was incredib get the recall on my 2024 Honda Civic fixed, and I couldn't be happier with the service I received. From the moment I walked in, Brandon was incredibly professional, knowledgeable, and attentive to my concerns. He took the time to explain the recall process in detail and ensured that I understood every step. Brandon's dedication to customer satisfaction was evident throughout the entire experience. He kept me updated on the progress and made sure that the repair was completed in a timely manner. His friendly demeanor and willingness to go above and beyond truly set him apart. Thanks to Brandon, the recall issue was resolved smoothly and efficiently. I highly recommend him to anyone in need of assistance with their vehicle. Exceptional service like this deserves recognition! More
Brandon, the service representative, did a great job describing the maintenance process, seeing to my needs, and keeping me updated throughout the scheduled service. The repairs were completed on time a describing the maintenance process, seeing to my needs, and keeping me updated throughout the scheduled service. The repairs were completed on time and I’m very satisfied with the results and costs involved. Well done to the entire West Hills team! More
Came in for some needed maintenance, had wonderful and efficient service. Sonia was very friendly and made sure to communicate my concerns to the mechanic. They made sure to accommodate me and my limited efficient service. Sonia was very friendly and made sure to communicate my concerns to the mechanic. They made sure to accommodate me and my limited time. Thank you so much! More
Professional, expediency and courtesy, these are my experiences with West Hills. From Melodie to Josh, to charlie Brown the sales manager, Will in finance, everyone offered and demonstrated the above experiences with West Hills. From Melodie to Josh, to charlie Brown the sales manager, Will in finance, everyone offered and demonstrated the above 3 traits. The whole purchase process was straightforward, no games, no pushing or pulling.......highly recommend and would purchase another vehicle without reserve. More
The service from everyone during my recent servicing was fantastic. I was greatly promptly and walked through, literally which was great, the dealership. Communication was clear on what to expect and no s fantastic. I was greatly promptly and walked through, literally which was great, the dealership. Communication was clear on what to expect and no surprises in cost. Add a great waiting area, wifi, and coffee cafe to boot. More