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West Hills Honda

Bremerton, WA

4.9
1,357 Reviews

520 W Hills Blvd

Bremerton, WA

98312

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Showing 1,357 reviews

February 10, 2021

Absolutely Horrible customer service...!! Never returned multiple phone calls and their chat/text service is the worst I have ever come across!!! 14 people in the sales dept., not including management and More

by Pissed
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Columbus, Isaiah Bergemann, David Gandel, Mike Ferency, David Brannon, Mike Starke, Jerry Bouldwin, Charlie Brown, Noi Phonsavanh, Jeremy Clark
Feb 10, 2021 -

West Hills Honda responded

We want to sincerely apologize for your negative experience with us, however, we'd like to learn more about the situation. We want to make things right. Please contact me at jmacabitas@haselwood.com and we will get back to you promptly. We look forward to hearing from you and earning back your business.

February 09, 2021

Lianne is awesome to work with definitely goes out of her way to make things go as smoothly as possible for you and she is upfront and honest. Awesome Person Joy to work with. More

by yoda1219
Recommend Dealer
Yes
Employees Worked With
Leanne Li
Feb 16, 2021 -

West Hills Honda responded

We appreciate the lovely feedback of West Hills Honda. Thank you and have a great day!

February 08, 2021

Calm and simple, I was in for maybe 3 hours total. Keeping everything simple really helped my anxiety. I’ve been putting off a newer car for too long now. Everyone there was very kind and friendly. Th More

by haleighmarieryan1997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Mengesha, Ivy Hummel
Feb 16, 2021 -

West Hills Honda responded

We appreciate your kind feedback of West Hills Honda and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.

February 07, 2021

This is the second time we've bought a car from Sal at Westhills. He's always been helpful, informative, friendly and professional. He makes the process of buying a car less stressful. More

by Conner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salvador Famatid, Ray Natividad
Feb 16, 2021 -

West Hills Honda responded

Thank you for your five-star review, Conner. Our team at West Hills Honda always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

February 07, 2021

We test drove quite a few cars before we found the perfect car for what we were looking for. Charlie was very patient and wanted to help us find the perfect car. We will return when it's time for a More

by guinanfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Brown, Sera Brunner
Feb 16, 2021 -

West Hills Honda responded

Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at West Hills Honda and what we offer.

February 06, 2021

Great customer service from David, Martin, and the rest of the West Hills Honda staff. Treated me like a human being. Gave me a great deal.. Would definitely be dealing with West Hills Honda for any future More

by RORANSKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Salmeron , David Brannon
Feb 16, 2021 -

West Hills Honda responded

We appreciate the lovely feedback of West Hills Honda. Thank you and have a great day!

February 06, 2021

This was my first time buying a car from a dealership and it was a awesome experience. I spotted my car when I first got here. I decided to walk around and look at all the used cars on all the lots, but cam More

by SPY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake, Salvador Famatid
Feb 16, 2021 -

West Hills Honda responded

Thank you for your five-star review. The West Hills Honda team is delighted we could serve you so well.

February 05, 2021

This is our 4th Honda that we have purchased via West Hills. Our collection included 2 Accords, 1 Odyssey, and now a CRV. W Hills staff and sales are friendly, informative, and professional and did the More

by jnessly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Mengesha, David Brannon
Feb 16, 2021 -

West Hills Honda responded

Thank you for your five-star review. Our team at West Hills Honda always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

February 04, 2021

Had not really planned on buying a car. Did not even feel like the usual dreaded trip to a dealership. Smooth transaction with very welcoming atmosphere. Never felt pressure, was always made to feel. More

by R Panda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferency, David Brannon, Mike Starke, Charlie Brown, Sera Brunner, Tyler Savage
Feb 16, 2021 -

West Hills Honda responded

We appreciate your kind feedback of West Hills Honda and thank you for taking the time to leave us a review.

February 04, 2021

Scott and the entire West Hills Honda team made my car buying experience amazing. The staff was very welcoming and patient with me as I test drove cars. Scott was very knowledgable about the car I was bu More

by Morgan Colón
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Vancura, Noi P, David Gandel, Scott Heston
Feb 16, 2021 -

West Hills Honda responded

We appreciate the five stars! Thank you for rating West Hills Honda and have a great day.

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