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West Houston INFINITI

Houston, TX

not yet
rated
727 Reviews
Call Dealership (281) 589-8900
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12200 Katy Freeway

Houston, TX

77079

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727 Reviews of West Houston INFINITI

November 11, 2022

Service Representative is Josh Jacobs. Always gives me top service and keeps me informed on the progress of my repair’s. Will continue to use Westside Infinitely. More

by vj.marsico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Jacobs
Print
Nov 18, 2022 -

West Houston INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at West Houston Infiniti Ltd! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2022

The customer is first when it comes to West Houston Infiniti. They also are through and caring with your vehicle. More

by mcduhon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Jacob
Print
Nov 04, 2022 -

West Houston INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

October 25, 2022

I enjoy my serve experience at this dealership. The service person always explains all the suggested services that are needed without being pushy. More

by plummerbw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Print
Oct 31, 2022 -

West Houston INFINITI responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 23, 2022

The service was good. The advisor explained everything and he was very polite. The only thing is I wait a lot and my car was not clean inside. More

by Raúl Manzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Orellana
Print
Oct 28, 2022 -

West Houston INFINITI responded

Hi Raúl, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 29, 2022

Very considerate treatment solving challenging repair issue. Kept good track of repair history to determine most pressing items. More

by RS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Jacobs
Print
Oct 02, 2022 -

West Houston INFINITI responded

Rs, we're happy you found our staff to be so supportive during your experience here at West Houston Infiniti Ltd.

September 25, 2022

Easy to make the appointment online and greater quickly when arrived. Car was completed on time. More

by Ryoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Print
Sep 27, 2022 -

West Houston INFINITI responded

Hi Ryoung, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 22, 2022

The dealership is clean and accommodating. I am always pleased with the way Daniel Rivera takes care of his customers. Very pleased with the service. More

by gloria.mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rivera
Print
Sep 24, 2022 -

West Houston INFINITI responded

Hi Gloria, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

August 31, 2022

Excellent service. Daniel Salcedo was very kind and helpful. It was a great experience and I am very happy with my new QX60. More

by cancinoeche
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Orellana
Print
Sep 05, 2022 -

West Houston INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 30, 2022

Always accommodating to my schedule and needs. Everyone is helpful and friendly. I'm always offered a loaner car if the wait is very long. More

by Jwade8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel
Print
Sep 02, 2022 -

West Houston INFINITI responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

August 13, 2022

Let my friends and family know how good the service was and how professional they are. More

by robertbernard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know his name
Print
Aug 19, 2022 -

West Houston INFINITI responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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