West Houston INFINITI

West Infiniti made my purchase very easy. After stopping at two other dealers in the Houston area, I had almost given up on purchasing an Infiniti vehicle. I contacted West Infiniti via the internet and rec at two other dealers in the Houston area, I had almost given up on purchasing an Infiniti vehicle. I contacted West Infiniti via the internet and received an immediate response. The price was straight forward without games and I did not feel like I was being cheated. The purchase process was flawless including a trade in. I would strongly recommend West Infiniti if you are looking for a no hassle car purchase. More

Dwayne (sales) was very helpful and very patient with my family (with 3 kids) which really put us at ease on making the decision to buy the car. Me and my wife did not feel any pressure on making the sale a family (with 3 kids) which really put us at ease on making the decision to buy the car. Me and my wife did not feel any pressure on making the sale as what we've experienced with other dealerships before. More

my car would not start. I took key out of remote and opened door. I could not figure out how to put "key" in slot. No one said at that time to put remote fob in slot. As a result th key was stuck in opened door. I could not figure out how to put "key" in slot. No one said at that time to put remote fob in slot. As a result th key was stuck in slot. The box for remote had to be replaced and dashboard removed. I was told the charges were $250.00. When I went to pick up my car I spoke to Bridget and service manager. When I explained what happened they called Infinity and I was not charged. The dealership went out of their way to help me. I was given a loaner car and they were extrenely helpful. By the way, that dealer is very far fron my house, but Brigett was soooo wonderful I bought my car from her. It is the best dealership in Houston! More

My wife and I have been buying Infiniti's from this dealership since 1993 when we took delivery of a new G-20. Our adult children have also benefited from Infinity's safety designs, having been in sev dealership since 1993 when we took delivery of a new G-20. Our adult children have also benefited from Infinity's safety designs, having been in several accidents in which their used G-20 were totaled but they were not hurt. We are extremely grateful for that. We have also owned or leased the I-30, the I-35 (both the coupe and the sedan), the FX-35, the G-35 and finally the G-37. All were great cars and provided an outstanding experience for us. West Houston Infiniti's leadership and staff, from the owner to sales to service, are like members of the Jennings' family. We are always treated as if we are their most important customers and everything is done to make us truly satisfied. We highly recommend West Houston Infiniti to anyone who is looking for a great car and a positive and professional automotive experience! More

I found Dwayne responsive and a pleasure to work with. He responded to my emails quickly and with the information I requested. While at the dealership he was courteous and professional. I did not feel pressu responded to my emails quickly and with the information I requested. While at the dealership he was courteous and professional. I did not feel pressured or confused by the information provided and the process of buying the car. From the financing stand-point Larry was fast and efficient in explaining what I was signing and my options. Working with West Houston Infiniti helped take the stress out of buying a new car. More

My husband and I just leased for our first time with West Houston Infiniti, and are so pleased with their service! The staff is all very friendly. As soon as we walked into the dealership, we were greeted as Houston Infiniti, and are so pleased with their service! The staff is all very friendly. As soon as we walked into the dealership, we were greeted as if we were friends, and not just as a willing customer. We walked into this dealership right after leaving another dealership, and immediately saw better results with West Houston Infiniti. The first question our sales rep. asked was if we had test driven the car, and we thought that was the most important aspect when looking for a new car! Yet the service was outstanding, the car we leased is remarkable! We highly recommend dealing with West Houston Infiniti for those who are interested in being treated as the best of the best. More

You can't beat the service team at West Houston Infiniti. I originally purchased my vehicle in North Houston 7 years ago and started having my car serviced at West Houston because it was closer to my house. I originally purchased my vehicle in North Houston 7 years ago and started having my car serviced at West Houston because it was closer to my house. The difference in customer service is unbelievable and at a different level than any other dealership. I would absolutely recommend West Houston Infiniti to all my friends and family. More

Everyone there is very friendly, they are always willing to answer all your questions, they assist you in many ways, Dwayne is a hard worker and a great salesman and I would recommend him at anytime and for to answer all your questions, they assist you in many ways, Dwayne is a hard worker and a great salesman and I would recommend him at anytime and for anyone I know who wants to buy an infiniti. More

Infiniti was the first "foreign" car I ever bought - in 1990. Since then, my wife and I have owned fifteen more. I have never found better people to deal with than West Houston Infiniti. I have NEVER been 1990. Since then, my wife and I have owned fifteen more. I have never found better people to deal with than West Houston Infiniti. I have NEVER been disappointed or regretful in my dealings with WHI. I have always told them, "Infiniti is the best kept secret in the industry." Of course, that has rightfully changed as more people find Infiniti's quality and service cannot be beat! Not only are the cars superior, but the people at WHI are as well! They too have never failed to exceed my expectations for sales assistance, service or any assistance I might need. They have proven to be great and trusted friends - for the past twenty years! I will always "shop," but I also know where I will always "buy" - WEST HOUSTON INFINITI! They are the BEST and can't be beat! Marty Block More

I was pleased with my experience at West Houston Infiniti. Jeremiah and the team at West Houston provided me with a competent, hassle free experience. They proved to be professional and knowledgea Infiniti. Jeremiah and the team at West Houston provided me with a competent, hassle free experience. They proved to be professional and knowledgeable and they offered a quality product. I would recommend West Houston for anyone in search of an Infiniti automobile. More