West Houston Volkswagen

First impressions are very important as soon as I walked in I felt welcomed I knew my questions were gonna be answered, and Daniel was amazing in I felt welcomed I knew my questions were gonna be answered, and Daniel was amazing More

Purchased used GMC Sierra. Sale was professional, direct, very friendly. I would highly recommend purchasing a vehicle at West Houston VW. Sale was professional, direct, very friendly. I would highly recommend purchasing a vehicle at West Houston VW. More

Mr. Reggie Walker is wonderful! He has great communication, very reliable, and I can always count on him to do a great job! communication, very reliable, and I can always count on him to do a great job! More

They did the oil change and something left wrong. The car is throwing the oil The car is throwing the oil More

Mi experiencia fue excelente el Dealer tiene un personal muy calificado y con una alta profesionalidad quiero destacar la atención del especialista Jesse Vega por su gran experiencia y profesionalidad muy calificado y con una alta profesionalidad quiero destacar la atención del especialista Jesse Vega por su gran experiencia y profesionalidad More

Ernesto was very professional and did not make me feel pressured to buy. He didn’t go back and forth like salespeople at other dealerships. He was upfront with all the figures. I would definitely recommen pressured to buy. He didn’t go back and forth like salespeople at other dealerships. He was upfront with all the figures. I would definitely recommend him to friends and family looking to purchase a new vehicle. More

Marco Perez was excellent he helped my son who is a first time buyer through the process. He also send him a thank you card. We were pleased with the process. time buyer through the process. He also send him a thank you card. We were pleased with the process. More

My latest visit was outstanding. It seems to be the norm with all my visits. Reggie is always very informative and knowledgeable in all aspects of Volkswagen service. Outstanding! It seems to be the norm with all my visits. Reggie is always very informative and knowledgeable in all aspects of Volkswagen service. Outstanding! More

Outstanding Service from Start to Finish! I recently brought my Volkswagen in for service, and the intake representative, John Salassi, was absolutely fantastic. From the moment I walk I recently brought my Volkswagen in for service, and the intake representative, John Salassi, was absolutely fantastic. From the moment I walked in, John was professional, friendly, and genuinely attentive. He took the time to listen carefully to my concerns, asked all the right questions, and clearly explained everything that would be done during the service. What impressed me most was how knowledgeable John was about Volkswagen vehicles and how efficiently he handled the intake process. No long waits, no confusion, and he even followed up to make sure I was completely comfortable with the plan. It made what can sometimes be a stressful experience feel smooth and stress-free. I truly felt valued as a customer. This is exactly how service should be handled. Highly recommend this dealership and especially John Salassi — he set the bar high! Would definitely return and will be asking for him by name next time. Thank you, John! — Satisfied Volkswagen Owner More