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West Knoxville Chrysler Dodge Jeep Ram

Knoxville, TN

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Reviews
Vehicles
3.6
179 Reviews
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8544 Kingston Pike

Knoxville, TN

37919

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Showing 179 reviews

October 11, 2025

Friendly, hard working customer focused with responsive product and services. Truly appreciate their enthusiasm and engagement More

by Perrinetp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, Jarod
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Oct 13, 2025 -

West Knoxville Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive feedback about our team! We truly appreciate your business and we hope to see you again at West Knoxville Chrysler Dodge Jeep Ram. Safe travels!

October 06, 2025

Hire someone to answer the phone is my only problem . Kinda serious issue. Otherwise im very pleased More

by liquidkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
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Oct 06, 2025 -

West Knoxville Chrysler Dodge Jeep Ram responded

We appreciate the feedback and are pleased you were otherwise satisfied. We'll address the phone issue to ensure better service in the future. Thank you for choosing West Knoxville Chrysler Dodge Jeep Ram. See you next time!

October 05, 2025

Mike Smith was great. Total stranger and awesome sales guy. My dad visited first and told me to go there. More

by Cynthiadowd1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micheal Smith
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Oct 06, 2025 -

West Knoxville Chrysler Dodge Jeep Ram responded

We appreciate your feedback, Cynthia! It’s great to hear Mike made your experience so positive and that your dad’s recommendation led you our way. We truly value your kind words and look forward to seeing you again in the future.

October 03, 2025

I had an excellent experience and thought I got a fair deal. Andy was great to work with, answered my questions, and I never felt pressured. I would buy from them again. More

by DisasterMan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Woodard
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Oct 06, 2025 -

West Knoxville Chrysler Dodge Jeep Ram responded

We appreciate your feedback! It’s great to hear Andy made your experience enjoyable and pressure-free while helping you get a fair deal. Thank you for your kind words, and we look forward to seeing you again in the future.

September 28, 2025

Lamine and jake where very helpful could not ask for better customer service overall great people More

by Kagebelcher1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamine and jake
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Sep 29, 2025 -

West Knoxville Chrysler Dodge Jeep Ram responded

We appreciate your feedback, Kagebelcher1! It’s great to hear Lamine and Jake provided such helpful support and excellent customer service. Thank you for sharing your experience, and we look forward to welcoming you back again in the future.

September 27, 2025

We worked a fair deal over email and text due to us living out of town. Drove up from Chattanooga l in a Saturday afternoon. Had some hiccups with the cleanup shop but the sales team and management smo More

by llandreth55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, Marthin, Carson
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Sep 29, 2025 -

West Knoxville Chrysler Dodge Jeep Ram responded

We appreciate you sharing your experience, llandreth55! It’s great to hear the sales team and management worked with you to make the process smooth despite a few hiccups, and that you’re now enjoying your brand new Jeep. Thank you for making the trip, and we look forward to welcoming you back again in the future.

September 24, 2025

Great experience overall ! Staff was very friendly and knowledgeable . I know that I would shop there again. More

by electricman1021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Smith, Kennedy Sizemore, Chris Blais
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Sep 25, 2025 -

West Knoxville Chrysler Dodge Jeep Ram responded

It’s fantastic to hear that you had a great experience at West Knoxville Chrysler Dodge Jeep Ram. The team is glad their friendliness and knowledge made such a positive impression. We look forward to seeing you again down the road.

September 24, 2025

Service was quick and great. Jenna kept me informed and updated. Big thank you for dipping my truck off for me! More

by nate24iniraq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna
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Sep 25, 2025 -

West Knoxville Chrysler Dodge Jeep Ram responded

Jenna and the team at West Knoxville Chrysler Dodge Jeep Ram are thrilled you had a quick and smooth service experience. We’re glad we could make the process convenient, and we look forward to seeing you and your truck again down the road.

September 19, 2025

Great salesman who listened to what I wanted and helped me find it along with good management to help make the deal. More

by camp6600
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, Jake
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Sep 22, 2025 -

West Knoxville Chrysler Dodge Jeep Ram responded

Camp, it is wonderful to hear that our team listened to your needs and helped you find the right vehicle. We are glad the process went smoothly with support from our management team, and we look forward to seeing you again for any future vehicle needs.

September 17, 2025

Ryan was easy to work with. No pressure. They had the truck ready for me to look at when I got there. Highly recommend them More

by cummingst
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
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Sep 22, 2025 -

West Knoxville Chrysler Dodge Jeep Ram responded

Cummingst, it’s wonderful to hear that Ryan made your experience easy and pressure-free! We’re glad everything was ready for you when you arrived and appreciate your recommendation.

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