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West Knoxville Chrysler Dodge Jeep Ram

Knoxville, TN

2.8
165 Reviews
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8544 Kingston Pike

Knoxville, TN

37919

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Showing 165 reviews

May 04, 2022

I wish I could submit this with ZERO STARS! ! Truly the absolute WORST car buying experience we have ever had. We live 111 miles away and found a Grand Cherokee Limited X we were interested in. More

by A Rice
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach Knox
May 01, 2022

Very rude employees. Especially Riley. She was very unprofessional. She didn’t make sense, accused me of trying to commit fraud, and denied me the ability to buy a vehi More

by Kacdesignco
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Riley, Chris
April 29, 2022

I had my Chrysler Pacifica in for service because the engine light had come on. I was told there was two solenoid that needed to be replaced and the cost would be $900. I told them I would get a second More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know the name of the mechanic who worked on my vehicle
February 16, 2022

DO NOT BUY A USED VECHICLE from them! They are NOT SAFE!. Bought 2 trucks, and both were unsafe. One the motor blew up in and the air suspension didn't work, the other one the brakes line More

by Never buy here!
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service, GM,
February 01, 2022

DO NOT WASTE YOUR TIME..I wouldn't have given any stars if I didn't have to so that move on 🤬 They tell you what they think you want to hear...make promises they can't keep.. And then nothing. Dealing More

by Jenandstacy090
Recommend Dealer
No
Employees Worked With
Who Knows...they forgot about me
January 28, 2022

Makes promises they dont keep as soon as you buy !! They get your money then dont want to help or give you what they promise in my case it was a spare key to the jeep i bought after saying they would get my More

by win9910
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt
September 16, 2021

Do not take your car here for service. They’ve had mine for over 2 weeks because they refused to call our warranty company and tried to make us pay over $2,000 out of pocket instead and wouldn’t start on m More

by Mg123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert, manager
September 14, 2021

We went there and had no idea what to expect with the pandemic going on. Bryan Cook our sales rep was very friendly listened to everything that we wanted and this gentleman was not pushy at all. He was a More

by Jackojax123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Cook
July 01, 2021

Had a great buying experience at Jim Cogdill Dodge Chrysler Jeep Ram. Ryleigh was great to work with. I had done quite a bit of research on a fair price and trade in value and their offer was spot o More

by wavefan51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryleigh.
May 28, 2021

Wife and I went to buy a van. Bought it. Slightly less than the minimum work was done to complete the purchase. Not going to go into specifics here but we will not be coming back or referring anyone to t More

by RJ
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt
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