West Knoxville Chrysler Dodge Jeep Ram - Service Center

We were traveling from out of town and I had An issue come up with our truck. We called the service department the next morning and they had us come in and they looked at our truck as soon as we got ther come up with our truck. We called the service department the next morning and they had us come in and they looked at our truck as soon as we got there. Tyler was our service representative. They pulled the truck in right away and had their service tech look at it and quickly found the problem. I took longer to get the warranty approval than it did to fix it. It was a third party warranty. We were out in a short time and back on the road. Great service! More

Showed up for “Express Service” this morning before 7:00. 2 and 1/2 later the “Express Service “ was finally complete. Time for “Express Service “ unacceptable. 2 and 1/2 later the “Express Service “ was finally complete. Time for “Express Service “ unacceptable. More

They gave me an estimate on the cost of my work and a estimate on the time. They were right on the estimate and they got the job done in a timely manner. Great job! estimate on the time. They were right on the estimate and they got the job done in a timely manner. Great job! More

Had a recall on our Jeep and service was excellent. Service manger was very friendly and took care of all my needs. I was very pleased Service manger was very friendly and took care of all my needs. I was very pleased More

Always a wonderful team to work with. They review their work, and any needed suggestions. We have been having our vehicles serviced there for over 12 years! work, and any needed suggestions. We have been having our vehicles serviced there for over 12 years! More

I drive across town to go here because their service department is the best! Use to go to a location that sells tires, but the service at Cogdill Dodge is by far better. department is the best! Use to go to a location that sells tires, but the service at Cogdill Dodge is by far better. More

Tyler was the best in helping me get my van fixed. He also found that it was still under warranty. Very helpful will use again also found that it was still under warranty. Very helpful will use again More

Jim Cogdill Dodge has always had quality service when I bring my car over for an oil change. They are friendly, thorough and very efficient. bring my car over for an oil change. They are friendly, thorough and very efficient. More

My first-ever service experience was ready, smooth and quick! From the lady who made my appointment to the service advisor - very courteous! Will definitely return in the future when needed. quick! From the lady who made my appointment to the service advisor - very courteous! Will definitely return in the future when needed. More

Excellent service from both parts and service departments. They had the aftermarket part I was looking for in stock, and installed it within an hour. Very pleased!! departments. They had the aftermarket part I was looking for in stock, and installed it within an hour. Very pleased!! More