Purchased a 2017 Outlander Sport. Msrp $19,500. Ticket price I was told was $25,895.00. Then when I signed was $33,000!!! Then was supposed to add satellite radio and tint. Was told can do it later that week. Then when that day came around, couldn't do it to following Thursday when I had to leave town that late afternoon. The service manager told me it would be done in the morning as far as the satellite radio and the tint would be early afternoon. Then the tint moved to three to 3:30 PM. I picked up my wife from work and went over there to wait. Then 4 o'clock rolls around and the manager tells me the tint guy still is not available yet he's running late. I told him I cannot wait and that I just needed to take my car so they gave me the keys left a whole bunch of garbage in my car didn't even wash it and didn't even show me how to use the satellite radio. The satellite radio wasn't even part of the regular radio it was an add-on that they stuck on my dashboard down low on an angle down so you can't even see it. then they told me there would be nothing added to the outside of my car but now there's a little box that stuck to the back of my car on the roof. They never show me how to operate it I still don't know how to operate it I'm still waiting for my tint. I still don't have copies of the 15 different papers they had me sign. They wouldn't give me the owners manual until I get my license plates. And then a week after I got the car they told me oh the bank decided they didn't want to finance you and we had to go through another company and now your payments are going to be more. These people are the most corrupt non customer service friendly people. I only went there because my friend is the salesman there but even at that I still got screwed. Go to another dealer do not waste your time going to West Loop Mitsubishi.