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West Palm Beach Nissan

3.3

206 Lifetime Reviews

3870 W Blue Heron Blvd, Riviera Beach, Florida 33404
Call (561) 612-4825

Latest Reviews

January 12, 2019

"Maxima Heaven "

- Stephm

Another great experience at WPB Nissan!!! Thank you Anthony and Tate, you made my car buying experience today pleasurable and successful one. You were diligent in making sure I got a great deal. Lou, Craig, David and Karen were all wonderful to with. They made me a deal I couldn't refuse. Very profession, courteous and caring. I am a returning customer and will continue be. I couldn't be happier!!!! Anthony, you rock!!!!😊

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Employees Worked With

Anthony Orio, Tate

July 11, 2018

"Recent oil change and brakes"

- Shell

I brought my 2016 rogue in for an oil change, which was done. But they also said I my rear brakes were "dangerously worn". I questioned it because I only had 17000 miles. Their answer was that it depends on how it is driven, which I do know is true. I questioned them again after searching the Internet which said that to expect to need new brakes somewhere between 25000 and 30000 mikes. Again, I know the Internet is not always accurate. The reps response to this was " it depends on the driver. I have to get new brakes every year". That is an obvious lie. I went ahead and had the brakes fixed but I feel that I was taken advantage of. I doubt I will return for service in the future.

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Employees Worked With

I worked with a young lady but I can't remember her name

April 23, 2018

"Bait and switch "

- JoshH

My wife brought our 2014 Altima In fo a service. The dealer offered her a new lease even though we had a year left on existing. My wife put a down payment and an extra $100 a month over our existing because she was promised the lane change assist. The car they gave her was a lower trim version than even our existing one. After months of complaining and discovering more and more bits of the car that were deficient the dealer asked us in to resolve the issue. The resolution was to try and sell us an even cheaper model for more money. They try to tell you it wasn’t them it was the old napleton ownership but West Palm Beach Nissan were the bad guys so don’t trust the new name on the billboard. The only positive thing I can say is at least the service dept was friendly as we kept getting called back to fix issues that ended up not actually being issues because apparently the front office had no clue what was and was not in the trim we were hoodwinked into. Still not sure exactly what trim we have no decal and no mention in lease.

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Employees Worked With

not Shocking that the salesman’s name who bait and switched is nowhere on the lease agreement

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Photos & Amenities

  • Automated Car Wash
  • Cable TV
  • After Hours Drop-Off
  • Free WiFi
  • Customer Lounge Area
  • Free Drinks
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines