West Point Lincoln

This is my second purchase from this dealership. My last car was 11 years old and well maintained by West Point service department. The sales staff is patient, efficient, knowledgeable and attentive My last car was 11 years old and well maintained by West Point service department. The sales staff is patient, efficient, knowledgeable and attentive. Very helpful in meeting my requests without being pushy. The finance person was very helpful as well. Give this dealership a try. More

The sales consultant was very good. She answered all my questions and was very thoughtful. There was no pressure trying to sell something. The finance manager was also very good explai She answered all my questions and was very thoughtful. There was no pressure trying to sell something. The finance manager was also very good explaining the car buying options. More

I purchased my Lincoln Navigator from Planet Lincoln in Spring, TX. I recently contacted their service department to schedule rear strut replacements. After 1 week of getting no feedback on my service requ Spring, TX. I recently contacted their service department to schedule rear strut replacements. After 1 week of getting no feedback on my service request, I contacted West Point Lincoln for their help. I was immediately connected to a service representative (Megan Jones) who immediately ordered the required parts and scheduled me in the following week for installation. The professionalism and customer service demonstrated prior to and during the installation process exceeded my expectations. I will be using West Point Lincoln for all future service needs. More

Poor communication, took over six weeks to get my car back and excuse was always that the parts were in back order. back and excuse was always that the parts were in back order. More

Great overall experience starting with salesman including financial department dealership clean and comfortable vehicle ready when asked financial department dealership clean and comfortable vehicle ready when asked More

Excellent service and super convenient. I will recommend. On time service and no delay. Thanks I will recommend. On time service and no delay. Thanks More

I want to thank Al and his team for the hard work and thank Al for his support! thank Al for his support! More

Excellent dealership without question. Service advisors, knowledgeable, professional and very helpful. Fabulous dealership, no doubt. Service advisors, knowledgeable, professional and very helpful. Fabulous dealership, no doubt. More

Always customer oriented, professional, helpful and knowledgeable. They are great, especially my service advisor Arthur knowledgeable. They are great, especially my service advisor Arthur More