Back

West Point Lincoln

Houston, TX

4.8
153 Reviews

11666 Katy Freeway

Houston, TX

77043

Directions

By Type

Showing 153 reviews

July 12, 2025

Always pleasant and respectful! They are very knowledgeable of their products! I would definitely recommend them to others! More

by gloriaforshee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe
July 11, 2025

Arthur has always been a concerned and honest service advisor. Keeps you informed every step. More

by lcontinental19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Garza and Alyssa
July 07, 2025

The dealership was verty help[ful and worked with us regarding our purchase of a pre-owned Mercedes. We liked the salesman, Sam, and had a very positive relationship. More

by the viking
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
July 05, 2025

So far so good! !! They have a great service department. The staff is extremely helpful. More

by XXXXXXXX56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Garza
July 04, 2025

I scheduled the oil service, the wait was reasonable. The people there very friendly. Overall great service! More

by Mvmata09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus and Janet
July 04, 2025

Marcus did a great job taking care of my Nautilus. Only thing I would suggest. Don't go where the new 2025 Nautilus are because I eyes were glued. Very nice. Got 1yr left on 2020 Reserve. More

by Angelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
July 04, 2025

Called for srvice on my 2020 corsair, spoke with jessie. He was prompt ,courteous and efficient. Very helpful More

by sfstarry
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
July 02, 2025

Have been very satisfied to date, especially with the after sale service at West Point Lincoln. More

by cbaird20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ARTHUR GARZA; BRETT SEVERSEN.
July 01, 2025

My service advisor, Marcus, is always very up front about what is needed unlike other dealerships I have dealt with. Will always recommend West Point for purchase ir service. More

by Gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
June 27, 2025

Bought a preowned certified Lincoln navigator. My sales rep Raymond did a great job and was very patient with me. I am very pleased with my car and the service provided by Westpoint Lincoln. More

by gloria
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Raymond
1
...