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West Point Lincoln

Houston, TX

Overview
Reviews
Vehicles
4.8
268 Reviews
Call Dealership (346) 536-8778
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11666 Katy Freeway

Houston, TX

77043

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Showing 268 reviews

October 27, 2026

I am very pleased with my new Aviator and I can’t say enough positive things about how my husband and I were treated at West Point Lincoln dealership!! We were treated like royalty and CJ in particular More

by Jennifer S.
Recommend Dealer
Yes
Employees Worked With
Chris Jones
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October 18, 2026

Continue to receive professional and courteous service from Arthur Garza and Brett SEVERSEN at West Point LINCOLN. More

by cbaird20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ARTHUR GARZA, BRETT SEVERSEN
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Oct 19, 2026 -

West Point Lincoln responded

Thank you for your kind words! We're thrilled to hear that Arthur and Brett provided you with professional and courteous service. Our team is dedicated to ensuring a great experience for all our customers. We look forward to serving you again at West Point Lincoln!

October 15, 2026

Got in quick and out with no issues the customer lounge was very comfortable and my service advisor Arturo handled me perfectly More

by alexray.garza2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Garza
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October 08, 2026

L Prompt and thorough service. Service rep explained the warranty policy...we appreciate his help..fhanks. More

by pat2dav
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur
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Oct 09, 2026 -

West Point Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 07, 2026

The staff at West Point Lincoln are very friendly. Excellent service. Megan is wonderful in helping you as soon as you arrive-she go beyond to assist you. More

by Mitra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
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Oct 12, 2026 -

West Point Lincoln responded

Hi Mitra, thank you for your kind words! We're thrilled to hear that you had a great experience with our team, especially Megan. We look forward to serving you again!

October 07, 2026

Arthur Garza helped relieve my stress, when he explained what the warning light meant on my screen! Thanks Arthur More

by brookshiregirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Garza
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Oct 07, 2026 -

West Point Lincoln responded

Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

October 01, 2026

The service is great and the staff are wonderful to work and deal with, definitely recommend Westpoint Lincoln for your services and vehicle purchases, More

by United homes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel khafipour
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Oct 06, 2026 -

West Point Lincoln responded

Hello, thank you for your fantastic review! We're thrilled to hear you had a great experience with our staff. Your recommendation means a lot to us. We look forward to serving you again at Westpoint Lincoln for all your vehicle needs!

September 24, 2026

Our service advisor, Dylan, kept us informed every step of the way. He went to bat for us with Car Shield. That was an astronomical feat. More

by caltman29
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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Sep 25, 2026 -

West Point Lincoln responded

Hi, thank you for taking the time to share your positive experience with us! We are thrilled to hear that Dylan provided exceptional customer service. We look forward to serving you again in the future.

September 24, 2026

The people at the dealership were very courteous and professional. Purchasing the vehicle was a pleasant and efficient transaction. More

by billyrichard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Seddiki, David Le
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Sep 25, 2026 -

West Point Lincoln responded

Hi, thank you for your kind words! We're delighted to hear that your vehicle purchase was a pleasant and efficient process. Enjoy your new ride!

September 22, 2026

When I walked in, I expected competent, efficient and professional service, and that is what I received. More

by cmallett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Arturo Garza
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