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West Point Lincoln

Houston, TX

Overview
Reviews
Vehicles
4.8
230 Reviews
Call Dealership (346) 536-8778
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11666 Katy Freeway

Houston, TX

77043

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Showing 230 reviews

May 15, 2026

Bailey was awesome! She took the time to find us the right car and did everything to make the deal happen! More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey, Chris
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May 08, 2026

Very good experience. Received a nice loaner car and they fixed my car fairly quickly. I also had a rep from corporate call me who helped to make sure all was going well. More

by lrtree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus and Adonnica
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May 01, 2026

Easy going and helpful staff. Brought my car to my home for an effortless transaction. More

by Jennikbean96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Castellano
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April 26, 2026

The showroom is very attractive & attentive. . compared to others visited .. I would rate u A+…. More

by judydishman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charleston & Joe
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Apr 28, 2026 -

West Point Lincoln responded

Hi, thank you so much for your positive comments about West Point Lincoln! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2026

This is a wonderful dealership from top to bottom with excellent customer service. We have been dealing exclusively with this dealership for many years and in particular with Arthur in the service departm More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Garza
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Apr 27, 2026 -

West Point Lincoln responded

Hi Ron, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 10, 2026

Great service and outstanding people. They where to work with and place was clean. The vehicles where clean and ready to go More

by raydeanreed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Khafipour
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Apr 13, 2026 -

West Point Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

April 08, 2026

Very reasonable and willing to go above and beyond for you, I had a good experience with this dealer. More

by oliverpalacios1137
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Lombardo, David Le
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Apr 12, 2026 -

West Point Lincoln responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 01, 2026

The dealership was very clean and all the employees that I interacted with were polite and friendly. More

by mimiaberry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam in sales & David in finance
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Apr 03, 2026 -

West Point Lincoln responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 31, 2026

Timothy, Ruben everyone was great to work with. It was worth the drive from Mississippi to work with these folks. I will be using them going forward on all my Lincoln Deals. More

by gavin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben
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Apr 05, 2026 -

West Point Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

March 17, 2026

Very professional in all aspects of the business. Service department gets you in and as promised. More

by lwengelke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan O’cain, Joe Castellano
Report | Print
Mar 20, 2026 -

West Point Lincoln responded

Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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