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West Point Lincoln

Houston, TX

4.8
255 Reviews

11666 Katy Freeway

Houston, TX

77043

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Showing 255 reviews

September 10, 2026

The service representative and mechanic provided excellent support during my vehicles recent maintenance and repair visit. Check it was quick and simple. The team called me to provide updates on s More

by elamarj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Garza
September 03, 2026

Great buying experience. Im over 1k miles from dealership. Flew in got a navigator from Sam. He is the best of the best, if u need a new or used vehicle don't hesitate. Sam More

by Mgamble731
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
Sep 04, 2026 -

West Point Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

August 25, 2026

This dealership ( West Point Lincoln) has always met my needs in a fair and timely manner. The individuals I have worked with have been Professional and caring concerning my needs. I especially commend More

by jpjmjktx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy S and Justin M
Sep 04, 2026 -

West Point Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 22, 2026

Making an appt with Roy is a simple text or phone call. My messages gave always been returned promptly. Roy has been wonderful! More

by mrwottlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
Aug 28, 2026 -

West Point Lincoln responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

August 21, 2026

Very help ful sales person, very knowledgeable and very willing to explain all the intricacies of the vehicle. More

by xaponess
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy
Aug 22, 2026 -

West Point Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 21, 2026

The whole team at WestPoint Lincoln is great. I sure do miss the former manager Steve, he was great! More

by SteveQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Seversen
Aug 22, 2026 -

West Point Lincoln responded

Hi Steve, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 21, 2026

What an exceptional experience. From the time I walked through the door, to the time we took delivery of our vehicle, I couldn’t have asked for a better outcome. Thank you to Richar More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard, Ryan
Aug 22, 2026 -

West Point Lincoln responded

Hi Jay, we're happy you found our staff to be so supportive during your experience here at West Point Lincoln. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 17, 2026

My car was having some transmission issues. After a terrible experience at the Sugar Land dealership I was directed to the Katy dealership. Dylan stayed in constant contact with me, let me know More

by LB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Cockerham
Aug 24, 2026 -

West Point Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 14, 2026

I’ve purchased our last 3 vehicles from WP Lincoln. I’ve always appreciated the great service and customer focus. More

by Hhadland3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Cockerham
Aug 16, 2026 -

West Point Lincoln responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

August 07, 2026

Love the mobile service got my 30000 check up. They did it very quickly and very clean. More

by dlr3333
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
Aug 09, 2026 -

West Point Lincoln responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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