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West Point Lincoln

Houston, TX

Overview
Reviews
Vehicles
4.8
246 Reviews
Call Dealership (346) 536-8778
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11666 Katy Freeway

Houston, TX

77043

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Showing 246 reviews

August 07, 2026

Love the mobile service got my 30000 check up. They did it very quickly and very clean. More

by dlr3333
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
Report | Print
August 04, 2026

My service advisor is very conceintous about providing exceptional service in keeping me updated about my repairs. More

by KCSlay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Garza
Report | Print
Aug 05, 2026 -

West Point Lincoln responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

July 31, 2026

Johnathan Oliveira was an excellent salesman and made everything with our purchase great. Chris Scott was also an excellent finance person to work with. More

by dannybaker4157
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Oliveira, Chris Scott
Report | Print
Aug 02, 2026 -

West Point Lincoln responded

Hi, thank you for leaving such a great review and high star rating. Please don't hesitate to reach out if there's anything additional we can do for you.

July 31, 2026

West Point Lincoln provided excellent maintenance service on my Lincoln Aviator with special appreciation for the service support of Dylan. More

by kelvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Report | Print
Aug 02, 2026 -

West Point Lincoln responded

Hello Kelvin, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2026

Outstanding Customer Service. Roy is exceptionally wonderful at his job. He gets the job done and has Customer Service skills like no other. Always on time and always answers an More

by Debibryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
Report | Print
Aug 07, 2026 -

West Point Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

July 23, 2026

Megan made sure everything was handled quickly and efficiently. This was a positive experience for me. More

by markallen444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Report | Print
Aug 03, 2026 -

West Point Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

July 17, 2026

They were finished with my car in record time! I stayed while they did their 5000 xx/up. Done in 1 1/2. More

by Susanemberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Report | Print
Jul 19, 2026 -

West Point Lincoln responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 15, 2026

Very efficient, professional and easy to deal with on all phases and quick with their services More

by Bill Spears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services
Report | Print
Jul 17, 2026 -

West Point Lincoln responded

Hi Bill, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 09, 2026

Our experience was outstanding form the moment we entered the dealership until we completed the purchase and drive off the lot with our new vehicle. More

by Chuck A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Homsi, Robert Haney
Report | Print
Jul 12, 2026 -

West Point Lincoln responded

Hi Chuck, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!

July 03, 2026

I usually get prompt service just for an oil change and check up. Facilities are always clean and inviting. The staff is always very professional and helpful. More

by carlaann47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
Report | Print
Jul 04, 2026 -

West Point Lincoln responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

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