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West Point Lincoln

Houston, TX

4.8
128 Reviews

11666 Katy Freeway

Houston, TX

77043

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Showing 128 reviews

February 28, 2025

Bought my car here and have had it serviced at this location since I’ve owned it. Always a very pleasant experience with all the staff. They are detail oriented and very knowledgeable about their servi More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deon in service and Steve in tires. Many more, can’t remember all their names
February 27, 2025

Good service. More was very attentive to my needs and made the process efficient and painless. More

by Evelyn
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Moe
February 26, 2025

Westpoint Lincoln is always a pleasure to deal with. Whether you are buying or leasing & I have done both several times over the years. And after the deal comes service which is excellent. Westpoint More

by MaryF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Fraifeld, Joseph Decker, Arthur Garza
February 24, 2025

Excellent customer service regardless of what my needs are. Marcus Felder always goes aboy& beyond to keep his clients happy. More

by Jackie.Halverson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Felder
February 17, 2025

Outstanding services provided. Nice and knowledgeable advisors and technicians ready to assist. Timely and efficient performance. I really appreciate Arthur and Deon's assistance d More

by byk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur and Deon
February 14, 2025

The service department is excellent. I have had quick and very professional experiences every time I have been in contact with Mr Garza on all aspects of service for my MKX. More

by larry
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mr Garcia
February 14, 2025

I was very impressed with the Mobile Service. The tech was efficient and courteous. He arrived on time and completed the service quickly. More

by mann1019
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Roy Schaff
February 07, 2025

I am always more than pleased with West Point Lincoln. The professionalism is beyond compare. Everyone I’ve dealt with are extremely competent and friendly. More

by 1magnolianana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Felder
February 06, 2025

Great energy there. Salespeople were attentive and friendly. A very causal yet professional atmosphere. Would do business with them again. More

by hadrian.terrell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cook
February 03, 2025

I was very pleased with the service on my MKX, The technicians was great, they were very professional. More

by swcarter01@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
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