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West Point Lincoln

Houston, TX

4.9
194 Reviews

11666 Katy Freeway

Houston, TX

77043

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Showing 194 reviews

October 02, 2025

Excellent dealership without question. Service advisors, knowledgeable, professional and very helpful. Fabulous dealership, no doubt. More

by Ken Rothstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Garza
October 02, 2025

Always customer oriented, professional, helpful and knowledgeable. They are great, especially my service advisor Arthur More

by drjawells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Garza
September 30, 2025

Jesse was the attendant servicing my Lincoln Nautilus early Saturday morning, September 20th. Very professional! More

by J. Burr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Sep 30, 2025 -

J. Burr responded

Excellent attendant and service.

September 30, 2025

Took a couple visits but issue identified and repaired. Vehicle functioning very well so far. Loaner car a huge help. Thanks to Jamie for follow up on this issue. More

by Daviesdebra7826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
September 29, 2025

Great customer service team! Would highly recommend! Give them a try soon when your Lincoln needs serviced! More

by norrellconnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
September 25, 2025

I always receive excellent and efficient customer service and reliable work done on my vehicle. More

by Spladson01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
September 19, 2025

There was zero pressure, they didn't play games with you, they were truely there to help you ! Salesmen on up were good honest people ! Best car buying experience ever !!!!! More

by Jill
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Khalil and Chris and Peter,
September 19, 2025

Professional with great hours, quick and accurate communication. They also don’t spend a whole service call trying to hard sell maintenance packages. Buy Lincoln, great more, spend less. More

by hoosiers1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
September 14, 2025

Very welcoming and friendly people! Deala was great to work with to get our vehicle More

by rskoruppa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dealah , Joe
September 12, 2025

The dealership staff was helpful and provided me with the information I needed and the time to make the best decision for me. More

by Ccurt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Penny Bakefield
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