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West Point Lincoln

Houston, TX

4.8
128 Reviews

11666 Katy Freeway

Houston, TX

77043

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Showing 128 reviews

December 16, 2024

A dealer that possesses good customer service after sales and relentless about insuring customer satisfaction More

by Dr G
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Khalil BENAZOUZ, Arthur Gonzales
December 16, 2024

Took my new car in due to dash being out. They checked it, gave me a loaner and it was repaired next business day. Great Service More

by Tammy
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Donovan and concierge
December 11, 2024

I have always bought and serviced my vehicles at West Point Lincoln and they have always done a good job for me. More

by Seachelle07
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Deon, Roy, girls at service cashier, etc.
December 11, 2024

Courteous and professional. Pre-visit discussion led to requested vehicles being readily available at time of visit to the dealership. More

by Ken
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Peter, David Le
December 11, 2024

Bought a new car at WestPoint Lincoln on the katy freeway in Houston. Love the dealership. Great service department and new car salesman. I would highly recommend them for purchasing a new car or getting a L More

by sums316
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Shannon and Joseph and Arthur
December 10, 2024

Excellent service both timely and reliable. Service advisor resolved all concerns. My car was returned with a car wash. More

by elamarj1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Marcus Eldridge
December 10, 2024

Always a pleasant experience! Marcus keeps me in the loop and updated on my vehicle. More

by Wanda
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Recommend Dealer
Yes
Employees Worked With
Marcus
December 10, 2024

Very pleased with the service. Have dealt with Marcus for 7+ years and has always been outstanding!!! More

by chris
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Recommend Dealer
Yes
Employees Worked With
Marcus Felder
December 08, 2024

Polite phone receptionist. Service Department representative Donavan was exceptionally responsive to all my questions and concerns. Kudos to him !!! More

by Susan Johnson
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Donavon Nicholas
December 07, 2024

They always get me into a loaner and get my car picked up and serviced in a reasonable amount of time. Very professional and polite! More

by Lucijackson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alissa and Deon
Dec 07, 2024 -

Lucijackson responded

Thanks Deon for keeping in contact while working on finding and repairing the annoying rattle on back passenger side. I am finally free of the noise!!

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