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West Point Lincoln

Houston, TX

4.8
128 Reviews

11666 Katy Freeway

Houston, TX

77043

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Showing 128 reviews

December 06, 2024

I went in without an appointment and I was able to get seen the dealership fix my recall issue, and I was able to get out in and out the same day More

by Maityroyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
December 06, 2024

The service advisor kept me in the loop through the process. The drop off and pick up option was stellar and much appreciated. More

by Monica.albarran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noel and Jonathan
December 05, 2024

Service writer very friendly and kept me updated on my vehicle as it went through More

by skkn111896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus, janet
December 03, 2024

Al was fantastic in the repair shop! Very professional. I would definitely recommend using them for any Lincoln repair. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al
December 02, 2024

Great service and very friendly staff. They always address my vehicle needs. I will be a return customer More

by pb_acnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur
November 30, 2024

Alway the best in business, I could not ask for a better service they got me in and out in no time not only that return my vehicle clean in and out thanks so much Westpoint keep Up the good work. More

by KKPatron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan
November 29, 2024

Excellent sales , excellent close out and make ready. Friendly and professional. Services and warranty explained. More

by Gary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalil Benazouz, Steven Harmon
November 28, 2024

Excellent experience. Easy to schedule and timely performance of work. Have been using them for 16 years. Arthur is a great service advisor. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Garza
November 25, 2024

They are amazing! !! Steve, Arthur, and Alisa!!! They are so nice in the phone and quick to answer! Thanks! This is what makes me come back to get a new car from y’all. More

by Missy M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur, Steve, and Alisa
November 22, 2024

That experience was excellent. The salesman did a outstanding job. Everyone was very courteous and helpful with a pleasant experience. More

by Jerrystengel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald,Joseph decker
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