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West Side Garage, INC. - Service Center

Berlin, WI

4.8
267 Reviews
Call Service Center (920) 354-6208

267 Reviews of West Side Garage, INC. - Service Center

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August 23, 2024

Very friendly. I brought the truck in it for some one to work they did a very nice job. They give me a very nice rental car. And only $35 a day I was very happy wit More

by mike500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with your truck service and enjoyed the rental car. At West Side GM of Berlin, we strive to provide excellent service and value to our customers. We look forward to seeing you again next time! West Side GM Team (920) 361-5100

August 22, 2024

They were on time, friendly, and efficient. They talked to me so that I understood what they did. They even helped save me some money. More

by johnberndt575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

West Side Garage, INC. responded

Thank you so much for your wonderful review! We at West Side GM of Berlin truly appreciate your kind words about our team's punctuality, friendliness, and efficiency. It's great to hear that we could help you save some money and ensure you understood the process. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

August 19, 2024

The process of buying a truck and having them serviced seems to go very smoothly More

by skiseaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that your experience with buying a truck and having it serviced at West Side GM of Berlin went smoothly. We appreciate your feedback and look forward to assisting you again in the future! West Side GM Team (920) 361-5100

August 18, 2024

The airbag recall work was done within the time limit specified…The waiting area was comfortable. More

by Nortman4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
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Aug 21, 2024 -

West Side Garage, INC. responded

Thank you for your fantastic review! We're thrilled to hear that your airbag recall work was completed within the specified time and that you found our waiting area comfortable. At West Side GM of Berlin, we strive to provide a great experience for our customers. We look forward to seeing you again! West Side GM Team (920) 361-5100

August 16, 2024

West Side Garage was wonderful to work with in the fixing of my car after I hit a deer. I’m very happy with the work they did to repair my car and I’m very happy to be driving my car again. More

by betsyjaroch123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

West Side Garage, INC. responded

Thank you for your kind words! We’re thrilled to hear that you had a wonderful experience with West Side GM of Berlin and that your car is back on the road after the repairs. It’s always our goal to provide quality service. We appreciate your feedback and look forward to assisting you again in the future! West Side GM Team (920) 361-5100

August 16, 2024

Very polite let you know if anything wrong , gets done in a timely manner, couldn't has for a better place to take my vehicle. More

by puckerup01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you found West Side GM of Berlin to be a polite and timely service provider for your vehicle. We strive to create the best experience possible, and your positive feedback means a lot to us. We look forward to seeing you again in the future! West Side GM Team (920) 361-5100

August 13, 2024

They treat you very well and very friendly. car is done in the Timely manner More

by michaelgmessing
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you felt well treated and appreciated our friendly service at West Side GM of Berlin. It's great to know your car was completed in a timely manner. We look forward to seeing you again and hope to continue providing you with excellent service! West Side GM Team (920) 361-5100

August 13, 2024

Very helpful deal-ship, willing to help out and answer questions, very knowledgeable, one of the best experiences I’ve had at a GM dealer More

by drewpluim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff knapp
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Aug 14, 2024 -

West Side Garage, INC. responded

Thank you for your kind words! We're thrilled to hear that you had such a positive experience with us at West Side GM of Berlin. Our team is dedicated to providing knowledgeable and helpful service, and it's wonderful to know that it made a difference for you. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

August 10, 2024

They got my car and fixed it the same day. They helped me get a rental so I could complete some errands. More

by ron_lowerre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

West Side Garage, INC. responded

Thank you for your review! We're glad to hear that your car was fixed the same day and that we could assist you in getting a rental. At West Side GM of Berlin, we strive to provide efficient service to our customers. If you need anything else in the future, feel free to reach out. We hope to see you again soon! West Side GM Team (920) 361-5100

July 31, 2024

Staff is very friendly and helpful. They will try to answer any question you may have. More

by mlfranson37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

West Side Garage, INC. responded

Thank you for your kind words! We truly appreciate your positive feedback about our friendly and helpful staff at West Side GM of Berlin. We're always here to assist you, so don’t hesitate to reach out with any questions. We look forward to seeing you again! West Side GM Team (920) 361-5100

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