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Bob Hogan
Bob Hogan at West Side Garage, INC.

Bob Hogan

Service Director

West Side Garage, INC.

822 Broadway St
Berlin, WI 54923

Contact Me
4.7
183 Reviews

Dealership Experience

32 yrs, 10 mos

Industry Experience

55 yrs, 1 mo

Specialties & Trainings

Automotive Technology Degree

4.7

183 Reviews

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183 Reviews of Bob Hogan

June 11, 2026

Dealership Rating
Employee Rating

Very professional and knowledgeable. Very happy with the service. Never had a bad experience with the service department or the sales staff. Would recommend the entire staff to everyone. More

by dbgolf18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp, Gene Heiderich

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Jun 12, 2026

West Side Garage, INC. responded

Thank you for your kind words! We’re thrilled to hear that you had such a positive experience with our professional and knowledgeable team at West Side GM of Berlin. Your recommendation means a lot to us. We look forward to serving you again in the future! West Side GM Team (920) 361-5100

June 09, 2026

Dealership Rating
Employee Rating

Fast and trustworthy service. Will miss Jeff Kapp after his retirement. Last of the old service gang. Will continue to rely on West Side for my vehicle service. More

by DAVEJOHNSON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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Jun 09, 2026

West Side Garage, INC. responded

Thank you for your kind words, Dave! We are thrilled to hear that you experienced fast and trustworthy service at West Side GM of Berlin. Jeff will certainly be missed, and we appreciate your loyalty as you continue to rely on us for your vehicle service. Our team looks forward to seeing you again! West Side GM Team (920) 361-5100

June 06, 2026

Dealership Rating
Employee Rating

I would like to thank Jeff for taking the time and explaining what was going on with my car. More

by darbell2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp, Gene Heiderich

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Jun 06, 2026

West Side Garage, INC. responded

Thank you for your kind words, Darbell! We're happy to hear that Jeff was able to assist you and provide clarity on your car. Your appreciation means a lot to us at West Side GM of Berlin. Looking forward to seeing you again soon! West Side GM Team (920) 361-5100

June 02, 2026

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Employee Rating

I was amazed that they even offered to sell a Jeep Gladiator Mojave. The price was up there; but so was all the features that this Mojave offered. They even serviced the Jeep after I had the bed cover More

by groholskijoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gene Heiderich

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Jun 03, 2026

West Side Garage, INC. responded

Thank you for your wonderful review, Joe! We’re thrilled to hear that you’re impressed with the Jeep Gladiator Mojave and the features it offers. At West Side GM of Berlin, we strive to provide exceptional service, and we’re glad we could assist you with the installation of the bed cover and running boards. Our team truly appreciates your feedback and hopes to see you again soon! West Side GM Team (920) 361-5100

May 17, 2026

Dealership Rating
Employee Rating

The staff at West Side are friendly and helpful. The shop performs the service that keeps our vehicles running well More

by KMWLABBUS
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp, Gene Heiderich

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May 17, 2026

West Side Garage, INC. responded

Thank you for your kind words! We truly appreciate your feedback about our friendly and helpful staff at West Side GM of Berlin. It's great to hear that our service is keeping your vehicles running well. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

May 17, 2026

Dealership Rating
Employee Rating

The dealership staff are friendly and helpful. The service department provides the service that keeps are vehicles running well. More

by KMWLABBUS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp, Gene Heiderich

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May 17, 2026

West Side Garage, INC. responded

Thank you for your kind words! We truly appreciate your positive feedback about our friendly and helpful staff at West Side GM of Berlin. It’s great to hear that our service department is keeping your vehicles running well. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

May 10, 2026

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Employee Rating

Very friendly. They listen to your concerns and answer any questions you might have. Always quality service work. More

by KLZIETL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Schmidt, Jeff Kapp, Gene Heiderich , Denise Chesnick

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May 10, 2026

West Side Garage, INC. responded

Thank you for your kind words! We truly appreciate your positive feedback about the friendly service and quality work you've experienced at West Side GM of Berlin. Our team strives to listen to our customers and address any concerns they may have. We look forward to serving you again in the future! West Side GM Team (920) 361-5100

April 21, 2026

Dealership Rating
Employee Rating

Friendly and knowledgeable, they do the work quickly and efficiently. I love the coupon specials. Great place to do maintenance. More

by PATTISCONFUSED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp, Gene Heiderich

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Apr 22, 2026

West Side Garage, INC. responded

Thank you for your wonderful review, Patti! We’re thrilled to hear that you found our team at West Side GM of Berlin to be friendly and knowledgeable. It’s great to know that you appreciate our quick and efficient service, along with the coupon specials we offer. We look forward to assisting you with your maintenance needs again in the future! West Side GM Team (920) 361-5100

December 23, 2025

Dealership Rating
Employee Rating

A Very courteous crew, friendly explain things and get the job done in a timely matter. More

by suzabellkrueger@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp, Gene Heiderich

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Dec 23, 2025

West Side Garage, INC. responded

Thank you for your review, Suzabell! We appreciate your kind words about our courteous team and their efficiency. At West Side GM of Berlin, we strive to provide excellent service and it's great to hear that you had a positive experience. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

November 23, 2025

Dealership Rating
Employee Rating

I stopped in for an oil change and was really impressed with how smooth everything went. The team was professional, the wait time was short, and they let me know about a few things my car might need soon w More

by adame852001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gene Heiderich

Report | Print
Nov 23, 2025

West Side Garage, INC. responded

Thank you for your kind words! We're thrilled to hear that your oil change experience at West Side GM of Berlin was smooth and efficient. Our team strives to provide professional service while keeping everything transparent for our customers, and we're glad you felt that. We appreciate your recommendation and look forward to seeing you again for your next service! West Side GM Team (920) 361-5100

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