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Bob Hogan
Bob Hogan at West Side Garage, INC.

Bob Hogan

Service Director

West Side Garage, INC.

822 Broadway St
Berlin, WI 54923

Contact Me
4.8
192 Reviews

Dealership Experience

33 yrs, 2 mos

Industry Experience

55 yrs, 5 mos

Specialties & Trainings

Automotive Technology Degree

4.8

192 Reviews

Write a Review

192 Reviews of Bob Hogan

October 22, 2026

Dealership Rating
Employee Rating

Professional and very quick with my tire install. Showed me everything I needed ahead of time More

by LUISSHARP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2026

West Side Garage, INC. responded

Thank you for your wonderful feedback, Luis! We're thrilled to hear that you had a professional and quick experience with your tire installation at West Side Garage, INC. It's great that our team was able to show you everything you needed ahead of time. Your support is appreciated, and we look forward to seeing you again! West Side GM Team (920) 361-5100

October 20, 2026

Dealership Rating
Employee Rating

Good service good explanations and got us into the shops for service in a timely fashion More

by WILLMANNSUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp, Gene Heiderich

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Oct 20, 2026

West Side Garage, INC. responded

Thank you for the five-star review. Knowing you found our explanations clear and getting your Equinox in for service promptly means a lot to us.

October 10, 2026

Dealership Rating
Employee Rating

I Have so much respect for this dealership. They have taken care of all our vehicles for over 30 years. Our plans are to continue buisness with westside as long as we're driving. Great staf More

by LOVE4SHEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp, Gene Heiderich , Peter, Diane, John, Todd. Kim, & Jeremy and the mechanics in the back always take good care of us.

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Oct 10, 2026

West Side Garage, INC. responded

Hearing that you plan to keep trusting us with the service on your GMC Yukon and other vehicles for as long as you’re driving means a great deal to our team. It’s rewarding to know Jeff and our staff have been so accommodating and friendly whenever you needed help. Thank you for over 30 years of loyalty and respect.

October 08, 2026

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Employee Rating

Easy to work with and everyone is friendly. Would recommend to everyone. Family atmosphere. Treated better than most dealerships. More

by PARTS_GUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gene Heiderich

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Oct 08, 2026

West Side Garage, INC. responded

Warm, friendly service is at the heart of how our service department operates. We’re grateful you felt at home and well cared for while your Chevrolet Equinox was serviced. Thank you for recommending us and sharing such positive feedback.

September 29, 2026

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Employee Rating

Everyone is so nice and helpful, it's a joy coming here, there is nothing better than west side garage More

by PUCKERUP01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp, Gene Heiderich

Print
Sep 29, 2026

West Side Garage, INC. responded

Knowing our team’s friendliness and helpfulness make your visits a joy means a lot to our service department. We’re glad the service on your Chevrolet Trailblazer left such a positive impression.

September 27, 2026

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Employee Rating

Extremely personable, Lisa was so good about making sure we went over options with pricing & looking at a time to get repairs done. We do all our business with this location in Berlin because of there perso More

by LOVE4SHEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gene Heiderich , Lisa Maldwin,

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Sep 27, 2026

West Side Garage, INC. responded

Knowing that our attentive approach has kept you satisfied for over thirty years means a lot to our service team. Our team is pleased we could walk you through pricing options and arrange repair times that worked for your GMC Yukon. Thank you for entrusting our Berlin service department with your vehicle all these years.

September 25, 2026

Dealership Rating
Employee Rating

Everyone is always friendly and helpful. They never make you feel stupid when you ask a question. More

by mcquinamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp, Gene Heiderich

Print
Sep 25, 2026

West Side Garage, INC. responded

Knowing you feel comfortable asking questions means a lot to our service team. We’re glad our service department could provide supportive, respectful care for your Chevrolet Colorado.

September 11, 2026

Dealership Rating
Employee Rating

very good service and quality people. they explain what is needed and what is recommeded More

by DLRANDLLR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp, Gene Heiderich

Print
Sep 12, 2026

West Side Garage, INC. responded

Thank you for your kind words! We’re pleased to hear that you received very good service from our staff at West Side Garage, INC. Our team strives to ensure that our customers are well-informed about their vehicles’ needs. We appreciate your feedback and look forward to seeing you again soon! West Side GM Team (920) 361-5100

September 06, 2026

Dealership Rating
Employee Rating

All went well at the service appointment. Did not know that Jeff retired. Have known him as a trusted advisor for many years. He will be missed. Keep up the good work and will see you in Octo More

by KAWB54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gene Heiderich

Print
Sep 07, 2026

West Side Garage, INC. responded

Thank you for your kind words! We’re glad to hear that your service appointment went well. Jeff has indeed been a valued member of our team, and he will be missed. We appreciate your continued support and look forward to seeing you and your truck at West Side Garage, INC. in October! West Side GM Team (920) 361-5100

June 26, 2026

Dealership Rating
Employee Rating

I am very happy with the work that was done on my vehicle. The work was done in a timely manner and it was washed and detailed beautifully. Highly recommend the body shop. More

by lkn723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 27, 2026

West Side Garage, INC. responded

Thank you for your wonderful feedback! We're glad you are happy with the work done on your vehicle at West Side Garage. It's great to know that the timely service and detailing met your expectations. We appreciate your recommendation and look forward to assisting you again soon. West Side GM Team (920) 361-5100

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