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West Side Garage, INC. - Service Center

Berlin, WI

4.8
240 Reviews
Call Service Center (920) 354-6208

240 Reviews of West Side Garage, INC. - Service Center

Sort by
March 03, 2024

Was a great experience everything was handled professionally And everything went well Thank you very much More

by pshea2
Recommend Dealer
Yes
Employees Worked With
Service dept
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Mar 05, 2024 -

West Side Garage, INC. responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at West Side GM of Berlin! If there is anything else we can do for you, please feel free to give us a call. West Side GM Team (920) 361-5100

March 03, 2024

Quick service. Good details. Good experience Was very happy service provided and explanation of status of vehicle More

by johntyler
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gene
Report | Print
Mar 05, 2024 -

West Side Garage, INC. responded

Hi John, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at West Side GM of Berlin. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! West Side GM Team (920) 361-5100

March 02, 2024

Oil change and tire rotation. Nice & easy experience. Service guys and payment was easy . More

by sschwabe78
Recommend Dealer
Yes
Report | Print
Mar 05, 2024 -

West Side Garage, INC. responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. West Side GM Team (920) 361-5100

February 29, 2024

Very good. Thank you. They were on time and done with my vehicle when they said they'd be. More

by bmcbable
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
Report | Print
Mar 01, 2024 -

West Side Garage, INC. responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. West Side GM Team (920) 361-5100

February 28, 2024

Jeff was friendly, professional, and knowledgeable. A definite asset to West Side Garage. Thank you More

by dblake1313
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
Report | Print
Mar 01, 2024 -

West Side Garage, INC. responded

Hello and thank you for your kind words! Jeff is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! West Side GM Team (920) 361-5100

February 27, 2024

Good customer service and follow up. Good customer service and follow up. Close to home and responsiveness. More

by rkreuscher
Recommend Dealer
Yes
Employees Worked With
Gene great guy
Report | Print
Feb 29, 2024 -

West Side Garage, INC. responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. West Side GM Team (920) 361-5100

February 25, 2024

I was treated like I was an important customer and they did their best to save me money wherever they could and yet provide all the services I needed More

by cjfdalton
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Feb 28, 2024 -

West Side Garage, INC. responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. West Side GM Team (920) 361-5100

February 21, 2024

Oil change, exhaust fix. Runs great now. Very Happy! Polite and informative in explaining what needed to be done. More

by Shawnjames9166
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Feb 23, 2024 -

West Side Garage, INC. responded

We appreciate you working with our service department to keep your vehicle in tip-top shape, Shawn. Please don't hesitate to call if we can help with anything at all. West Side GM Team (920) 361-5100

February 21, 2024

Scheduled me right away and service was completed while I waited on time very happy with the way I was treated More

by sniegowskijeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2024 -

West Side Garage, INC. responded

Jeff, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. West Side GM Team (920) 361-5100

February 17, 2024

We have done business with West Side Garage for over 25 years. They treat us like family. More

by dmiracle913
Recommend Dealer
Yes
Employees Worked With
DIANE GRANT
Report | Print
Feb 20, 2024 -

West Side Garage, INC. responded

Thank you for recognizing your experience at West Side GM of Berlin. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. West Side GM Team (920) 361-5100

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