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West Side Garage, INC. - Service Center

Berlin, WI

4.8
240 Reviews
Call Service Center (920) 354-6208

240 Reviews of West Side Garage, INC. - Service Center

Sort by
October 01, 2023

On time service. Always find a way to fit you into the schedule. Always explains the service needed More

by pskram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

West Side Garage, INC. responded

Thank you for your kind words. We feel our service department is what makes West Side GM of Berlin special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. West Side GM Team (920) 361-5100

October 01, 2023

Employees are courteous. Work was done in a timely manner. Will be back again next fall! More

by darlenebahn07
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

West Side Garage, INC. responded

Thank you for taking the time out of your day to share your wonderful experience with us, Darlene. We are delighted to hear you were treated with prompt, courteous, and informative service on your car. We will look forward to helping you again when it’s time for your next service. West Side GM Team (920) 361-5100

September 27, 2023

Curious, caring, helpful, and very reasonable prices. My vehicle broke down and the service center came to the rescue! Thank you Jeff. More

by cjpalmatier1161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2023 -

West Side Garage, INC. responded

Thank you for your kind words about Jeff and the rest of the team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. West Side GM Team (920) 361-5100

September 24, 2023

Beautiful place to buy a car thanks Diana and Jeff for taking great care of my car More

by rlncasperson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Sep 26, 2023 -

West Side Garage, INC. responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. West Side GM Team (920) 361-5100

September 19, 2023

Service was good and fast and very convient for us will go back again next tine More

by odysseyd30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene
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Sep 21, 2023 -

West Side Garage, INC. responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. West Side GM Team (920) 361-5100

September 15, 2023

Service tech I delt with had very good communication with me on parts problems and cost More

by maaaax32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean
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Sep 18, 2023 -

West Side Garage, INC. responded

Thank you so much for your review! Happy customers are our goal and our mission at West Side GM of Berlin, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. West Side GM Team (920) 361-5100

September 15, 2023

Everyone was friendly, helpful, professional and tried to cater to our specific needs. It's nice to have a local business that cares about its customers. I enjoy buying and maintaining my vehicles with them More

by RUTHJODARSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

West Side Garage, INC. responded

Your review brightened our day, Ruth! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. West Side GM Team (920) 361-5100

September 15, 2023

Clear explanation of needed service with opportunity to ask questions. Professional interactions with experience based knowledge base. More

by burlingt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

West Side Garage, INC. responded

Thank you for this amazing review! We really appreciate your business. West Side GM Team (920) 361-5100

September 14, 2023

Dealership is top notch. Great service and always helpful. They always go above and beyond More

by david.knapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

West Side Garage, INC. responded

At West Side GM, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review, David! West Side GM Team (920) 361-5100

September 08, 2023

They helped solve a starter problem everything did check out ok but went to start car back up found starter sometimes ticked like I was having trouble with recommending new starter. More

by susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geneheiderich
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Sep 09, 2023 -

West Side Garage, INC. responded

Susan, thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at West Side GM of Berlin and we look forward to your continued business! West Side GM Team (920) 361-5100

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