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West Side Garage, INC. - Service Center

Berlin, WI

4.8
240 Reviews

240 Reviews of West Side Garage, INC. - Service Center

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November 10, 2019

Consistent Same great service as always. Jeff always calls to keep us up on progress. West Side GM always checks for all applicable coupons and discounts. More

by BATI_KMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Capp
Dec 16, 2019 -

West Side Garage, INC. responded

Hi! I am happy to hear that Jeff is always providing great service for you! We are thankful that you chose to service your vehicle with us and support our business! We will see you again soon!

November 04, 2019

Replace factory tires Tires replaced in timely fashion. However, factory tires lasted less than half expected life. GM offered no help, but Michelin covered some of the t More

by VOLDENDONNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene
Dec 16, 2019 -

West Side Garage, INC. responded

Hi Donna, We are sorry that it took so long for GM to get us your new rims, we wish that it didn't take so long to get the part! We want to thank you for being patient during this time, and are happy that you were able to get your rims! Thank you for choosing to support our business!

November 04, 2019

Great service. Attention to detail to make sure vehicle was given the multi point inspection. Friendly service and willing to answer questions about my veh More

by joandersen7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
Dec 16, 2019 -

West Side Garage, INC. responded

Thank you for your review! I am happy that you had a good experience with our service department, and we hope to see you again soon!

October 31, 2019

fast and curtious nice people to work with , makes the customer fell important , waiting room is comfortable, everyone friendly. they aim to please. nice place to do se More

by marcia75nechkash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

West Side Garage, INC. responded

Thanks for choosing West Side to do your service on your vehicle! We are happy that you continue to have good experiences when you visit us, and we hope to see you again soon!

October 20, 2019

Different from the others Great service from a friendly family business, same as always. They have no employee turnover, so you really get to know everyone and what their role More

by BATI_KMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Capp, Lisa, Lucy
Dec 16, 2019 -

West Side Garage, INC. responded

Hi Cliff, Thank you for always choosing to support our family business; we are lucky to have you as a part of our West Side GM family! I am happy to hear that you have great experiences in our service department!

October 16, 2019

service ordered set of tires. price was reasonable and installed in a timely manner. good job as always. people are friendly and easy to work with. More

by DMKAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jeff in service, Jim Grant
October 03, 2019

tire rotation & grease lubrication Dealing with employee Jeff Kapp is always a positive experience compounded by owners Mr. Mrs. Maldwin always greet us by our first names and so very p More

by SZKWARKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
October 02, 2019

Had scratches in the clear coat buffer out. Looks great. Body shop did a great job buffing out scratches on the paint on my truck. Always do a great job for me. Would reccomend them always. More

by ldhanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2019

Love working with Westside Garage The people at Westside Garage are so easy to work with. Very pleasant and they understand your needs. Diane Grant is a pleasure to work with. More

by BOATOFUST-A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2019

great service great care When you walk into the service area it is clean bright and friendly. The people at the service desk treat you as a welcome guest. After they ask you More

by GRANDMAWITHAREDHAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff in service, Jim Grant
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