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West Side Garage, INC. - Service Center

Berlin, WI

4.9
148 Reviews

148 Reviews of West Side Garage, INC. - Service Center

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February 29, 2024

Very good. Thank you. They were on time and done with my vehicle when they said they'd be. More

by bmcbable
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
Mar 01, 2024 -

West Side Garage, INC. responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. West Side GM Team (920) 361-5100

February 28, 2024

Jeff was friendly, professional, and knowledgeable. A definite asset to West Side Garage. Thank you More

by dblake1313
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
Mar 01, 2024 -

West Side Garage, INC. responded

Hello and thank you for your kind words! Jeff is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! West Side GM Team (920) 361-5100

February 27, 2024

Good customer service and follow up. Good customer service and follow up. Close to home and responsiveness. More

by rkreuscher
Recommend Dealer
Yes
Employees Worked With
Gene great guy
Feb 29, 2024 -

West Side Garage, INC. responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. West Side GM Team (920) 361-5100

February 25, 2024

I was treated like I was an important customer and they did their best to save me money wherever they could and yet provide all the services I needed More

by cjfdalton
Recommend Dealer
Yes
Employees Worked With
Jeff
Feb 28, 2024 -

West Side Garage, INC. responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. West Side GM Team (920) 361-5100

February 21, 2024

Scheduled me right away and service was completed while I waited on time very happy with the way I was treated More

by sniegowskijeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

West Side Garage, INC. responded

Jeff, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. West Side GM Team (920) 361-5100

February 21, 2024

Oil change, exhaust fix. Runs great now. Very Happy! Polite and informative in explaining what needed to be done. More

by Shawnjames9166
Recommend Dealer
Yes
Employees Worked With
Jeff
Feb 23, 2024 -

West Side Garage, INC. responded

We appreciate you working with our service department to keep your vehicle in tip-top shape, Shawn. Please don't hesitate to call if we can help with anything at all. West Side GM Team (920) 361-5100

February 17, 2024

I told them there was a coolant leak and they said plastic coolant reservoir was leaking near the driver's side. I told them leak was in the middle of the car. They finally pressurized system to find More

by fralish44
Recommend Dealer
No
Employees Worked With
I don't
Feb 20, 2024 -

West Side Garage, INC. responded

We appreciate you taking the time to share your experience with our service department. Here at West Side GM of Berlin, we like to ensure that each and every vehicle is given the utmost attention to detail. We would like to speak to you about your experience, please feel free to reach out to us at any time. West Side GM Team (920) 361-5100

February 17, 2024

Great service Quick and easy to deal with and upfront ? ??????????????????????? Done Done Done done More

by GRANDPNTSZ
Recommend Dealer
Yes
Employees Worked With
Gene
Feb 20, 2024 -

West Side Garage, INC. responded

Thank you for this amazing review! We really appreciate your business. West Side GM Team (920) 361-5100

February 16, 2024

We have done business with West Side Garage for over 25 years. They treat us like family. More

by dmiracle913
Recommend Dealer
Yes
Employees Worked With
DIANE GRANT
Feb 20, 2024 -

West Side Garage, INC. responded

Thank you for recognizing your experience at West Side GM of Berlin. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. West Side GM Team (920) 361-5100

February 16, 2024

Car had a rattlin noise on cold start. Technician determined air pump was faulty and replaced on warranty. Excellent service. More

by Jmcafee31
Recommend Dealer
Yes
Feb 16, 2024 -

West Side Garage, INC. responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! West Side GM Team (920) 361-5100