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West Side Garage, INC. - Service Center

Berlin, WI

4.8
267 Reviews
Call Service Center (920) 354-6208

267 Reviews of West Side Garage, INC. - Service Center

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November 13, 2024

Westside is always there when I need them. I have never had a problem with any of their work and I've been a customer for over 30 years. More

by tom-ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

West Side Garage, INC. responded

Thank you for your kind words and for being a loyal customer for over 30 years! We truly appreciate your trust in West Side GM of Berlin and are glad to hear that you've always had a positive experience with us. We look forward to continuing to serve you in the years to come! West Side GM Team (920) 361-5100

November 13, 2024

They serviced my truck installed my new rims and tires, they said they used liquid to balance them found out later they used a ton of weights and broke off two bolts for the hub caps after I ordered anothe More

by lightstepping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Hogan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

West Side Garage, INC. responded

Thank you for sharing your experience with us. We understand your concerns regarding the service performed on your truck, particularly with the balancing and the issues with the hub caps. We appreciate your feedback and take it seriously as it helps us maintain our standards at West Side GM of Berlin. We encourage you to reach out to us directly so we can discuss this matter further and find a resolution that meets your needs. Your satisfaction is important to us, and we would like to ensure that any outstanding issues are addressed. Thank you again for your input. West Side GM Team (920) 361-5100

November 13, 2024

Excellent Job ! ! Above and Beyond !!👍👏😃Jeff was Helpful and Explained in detail what was happening .. Helped us get rebate Etc … and mentioned Insurance coverage More

by cindylouk1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff was Super Helpful ..👍👏👏👍😃
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Nov 15, 2024 -

West Side Garage, INC. responded

Thank you for the wonderful review! We're thrilled to hear that Jeff went above and beyond to assist you with your vehicle purchase. His dedication to providing detailed explanations and guidance on rebates and insurance coverage truly reflects our commitment at West Side GM of Berlin. We appreciate your feedback and look forward to welcoming you back next time! West Side GM Team (920) 361-5100

November 12, 2024

First visit - friendly staff, nice waiting room and good service. Thank you West Side Chevy More

by wjh-11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great first visit with us at West Side GM of Berlin. Our staff always aims to provide friendly service and create a welcoming atmosphere. We hope to see you again soon! West Side GM Team (920) 361-5100

November 10, 2024

This dealership is the best! Gets you in and out fast with there skilled mechanics and reasonably prices. More

by pointblank1shot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp-Service department
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Nov 13, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at West Side GM of Berlin and that our skilled mechanics were able to assist you efficiently. We appreciate your kind words about our pricing as well. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

November 09, 2024

It was my first time the guys were very nice and i'm sure I'll be going back again More

by don.tipler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

West Side Garage, INC. responded

Thank you for your kind words! We're thrilled to hear that you had a positive first experience at West Side GM of Berlin. Our team is dedicated to providing excellent service, and we look forward to welcoming you back again soon! West Side GM Team (920) 361-5100

November 01, 2024

On 2 occasions they took my 2008 GMC Duramax in changed 2 glow plugs and last time fixed my broken mirror. Very satisfied!!! More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

West Side Garage, INC. responded

Thank you, Steve, for your wonderful review! We're thrilled to hear that you are very satisfied with the service provided for your 2008 GMC Duramax, including the glow plug replacements and mirror repair. Your trust in West Side GM of Berlin means a lot to us. We look forward to helping you again in the future! West Side GM Team (920) 361-5100

October 30, 2024

Great service, they give great advice for future services and had no wait time or line More

by adame852001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We at West Side GM of Berlin truly appreciate your kind words about our service and the advice our team provided. It's great to hear that you experienced no wait time, as we strive to make every visit efficient and enjoyable. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

Nov 02, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We at West Side GM of Berlin truly appreciate your kind words about our service and the advice our team provided. It's great to hear that you experienced no wait time, as we strive to make every visit efficient and enjoyable. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

October 25, 2024

Done in timely mannor,and it wasn't a gm product very pleased Bob is great More

by happypuppy43310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

West Side Garage, INC. responded

Thank you for your fantastic review! We appreciate your kind words about our service and are thrilled to hear you had a positive experience. We aim to provide timely and excellent service at West Side GM of Berlin. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

October 15, 2024

Service has been excellent as usual. Have been doing business here for over 20 years! Excellent service and staff! More

by gailam8460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

West Side Garage, INC. responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to West Side GM of Berlin over the past 20 years. It’s fantastic to hear that you’ve consistently received excellent service and support from our staff. We look forward to serving you for many more years to come! West Side GM Team (920) 361-5100

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