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West Side Garage, INC. - Service Center

Berlin, WI

4.8
240 Reviews
Call Service Center (920) 354-6208

240 Reviews of West Side Garage, INC. - Service Center

Sort by
August 13, 2024

They treat you very well and very friendly. car is done in the Timely manner More

by michaelgmessing
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you felt well treated and appreciated our friendly service at West Side GM of Berlin. It's great to know your car was completed in a timely manner. We look forward to seeing you again and hope to continue providing you with excellent service! West Side GM Team (920) 361-5100

August 10, 2024

They got my car and fixed it the same day. They helped me get a rental so I could complete some errands. More

by ron_lowerre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

West Side Garage, INC. responded

Thank you for your review! We're glad to hear that your car was fixed the same day and that we could assist you in getting a rental. At West Side GM of Berlin, we strive to provide efficient service to our customers. If you need anything else in the future, feel free to reach out. We hope to see you again soon! West Side GM Team (920) 361-5100

July 31, 2024

Staff is very friendly and helpful. They will try to answer any question you may have. More

by mlfranson37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

West Side Garage, INC. responded

Thank you for your kind words! We truly appreciate your positive feedback about our friendly and helpful staff at West Side GM of Berlin. We're always here to assist you, so don’t hesitate to reach out with any questions. We look forward to seeing you again! West Side GM Team (920) 361-5100

June 20, 2024

below standard service no sense having an online booking if when you get there they don't show you have an appointment and no response from anybody to make it right More

by dodgemn07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Hogan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

West Side Garage, INC. responded

Thank you for your feedback. Here at West Side GM of Berlin, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth and work towards a positive resolution. West Side GM Team (920) 361-5100

June 20, 2024

The dealership is very clean. The service manager goes above and beyond for all customers. Very accommodating with a customers schedule. I would highly recommend West Side for any More

by BUTTONS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

West Side Garage, INC. responded

Thank you for the kind words about West Side GM of Berlin! We truly appreciate your recommendation and are glad to hear that our service manager provided exceptional care. If you ever need anything in the future, please don't hesitate to reach out. We look forward to welcoming you back! West Side GM Team (920) 361-5100

June 19, 2024

From beginning to end service was spot on I was not the number ticket attached to my key I was a real person treated with the utmost respect something that is so hard to find in Florida if at all. Thanks s More

by Al.ingram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

West Side Garage, INC. responded

Thank you for choosing West Side GM of Berlin for your automotive needs! We are delighted to hear that you had a spot-on experience with us from beginning to end. Providing respectful and personalized service is a top priority for us. Shoutout to Bob for delivering a great experience during your visit. We appreciate your positive feedback and look forward to assisting you again! West Side GM Team (920) 361-5100

June 18, 2024

Family friendly, honest and caring. We went to just look at a car but not to buy. But the dealers were so wonderful and patient and willing to work with us we went back and bought the c More

by stevedoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles,
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Jun 20, 2024 -

West Side Garage, INC. responded

Thank you for sharing your positive experience with us, Steve! We are thrilled to hear that our team at West Side GM of Berlin provided you with a family-friendly, honest, and caring experience. Our goal is to ensure that every customer feels valued and supported, whether they are just browsing or ready to make a purchase. We look forward to welcoming you back in the future and appreciate you choosing us! West Side GM Team (920) 361-5100

June 17, 2024

Service seems as good as can be ,fa la la la la la la cha More

by Slick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

West Side Garage, INC. responded

Thank you for choosing West Side GM of Berlin and for sharing your positive experience with us! We appreciate your feedback and look forward to assisting you again in the future. See you next time! West Side GM Team (920) 361-5100

June 16, 2024

GOT MY TRUCK BACK IN AS GOOD A SHAPE AS THE DAY I BOUGHT IT. More

by wayne61149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

West Side Garage, INC. responded

Thank you for choosing West Side GM of Berlin and for sharing your positive feedback. We're thrilled to hear that we could bring your truck back to its original condition. We look forward to serving you again in the future! West Side GM Team (920) 361-5100

June 14, 2024

Great place honest workers always ready to help. Great prices nearby always explains what they are doing. More

by lwfsw2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

West Side Garage, INC. responded

Thank you for choosing West Side GM of Berlin for your automotive needs! We appreciate your positive feedback and are glad to hear that our team provided you with excellent service. We look forward to assisting you again in the future. West Side GM Team (920) 361-5100

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