Westbury FIAT

Our only wish when filling out this survey was their was a choice higher then "great" because from the moment we entered the showroom we were warmly welcomed by Debra. She was extremely informative and pati a choice higher then "great" because from the moment we entered the showroom we were warmly welcomed by Debra. She was extremely informative and patient going over all of our possible options. We were unsure if we wanted to buy a new or used car and she answered all of our questions without us even having to ask them. She was thorough and extremely knowledgeable and open. She took her time showing us the different types of vehicles and all of the features so we could make an informed decision. We explained to her that we wanted to visit the "competition" before deciding, however, when we walked out to go visit a Chevy dealer we actually already knew we would be returning. While we did visit other dealerships none had the professional and courteous customer service we found at FIAT of Westbury. Although we did not expect to purchase so quickly we felt comfortable with Debra and our decision and bought our FIAT Pop later that same day. Once we made up our mind, she walked us through the financing process and was able to provide delivery of the vehicle the very next day! We are extremely happy with our purchase and excited to be part of the FIAT family. We are looking forward to the coming 4 door vehicle as our second car. More

My experience with FIAT of Westbury could not have been more positive. Debbie, Michael and Matthew were super knowledgeable, accessible and easy to speak with. From my first visit to the studio to the da more positive. Debbie, Michael and Matthew were super knowledgeable, accessible and easy to speak with. From my first visit to the studio to the day I pick up my new car, I felt very comfortable. I knew that I made the right decision both to buy a FIAT as well as to purchase it from FIAT of Westbury. It was really a pleasure! More

We took delivery on a 2013 fiat 500 on April 12 2013. The car is fantastic and the dealership could not have been any nicer, any more helpful--or professional. In person, by phone, thru the mail and via emai car is fantastic and the dealership could not have been any nicer, any more helpful--or professional. In person, by phone, thru the mail and via email. From test driving to choices and options to ordering to delivery and financing: they went beyond-the beyond. Every feature and function was explained with utmost care and clarity... with special thanks to and celebration of Debra Javaherian and Cammy Mezrahi!!. Respectfully submitted, Michael and Bonnie Pearl 515-735-1773 More

I found the car and the dealership on the internet. The people at the dealership were very accomodating and helpful. I am from CT and the dealer is in NY. All the details were taken care of before I got to people at the dealership were very accomodating and helpful. I am from CT and the dealer is in NY. All the details were taken care of before I got to the dealer and purchased a car. More

Dealership personnel were always very responsive to my technical/ performance related questions. No nonsense, no "haggling necessary" pricing discussions resulted in a purchase within my budget. All pert technical/ performance related questions. No nonsense, no "haggling necessary" pricing discussions resulted in a purchase within my budget. All pertinent information was presented clearly, including multiple test drives, making choices easy and the whole experience very pleasant. More

From the moment I stepped foot in Westbury Fiat, I knew this was where I would be purchasing my new car. Cammy Mezrahi was the first to help me when I entered the showroom. She was extremely friendly and this was where I would be purchasing my new car. Cammy Mezrahi was the first to help me when I entered the showroom. She was extremely friendly and had a great knowledge of all of the vehicles in the Fiat lineup. She allowed me to take my time and browse around the lot while she answered all of my questions. During the three times I visited the showroom, not one person I had encountered was pushy or unpleasant in the slightest. She set me up with Mike Germana so that he could appraise my trade in. He was also very friendly and gave me a fair price for my car. When I had decided on the car I wanted Cammy made the whole buying process a breeze. She thoroughly walked me through every step and made sure I was aware of all of the current incentives. She got me the car I wanted at a great price, so we went over to the Jeep dealership to work out the financing with Mike Quattalaro. He was also a great help. He worked with me so that I could get the best possible rate, and he was very open and clear about the whole process. When I went back to the dealership I told Matthew Favuzza how helpful everyone had been. He gave me his card and said if there was anything he could help me with to call him anytime. Overall I had a fantastic experience at Westbury Fiat and I left with a Fiat 500 Abarth that is a blast to drive. I would recommend this car and this dealership to anyone without hesitation. If you are going to buy a Fiat... BUY IT HERE! You can't beat the service of this staff or the perks this dealership offers. More

Made the transaction and easy process and very willing and able to meet my needs. Made car buying experience a pleasure! Look forward to a new found relationship with a great dealership with great peopl and able to meet my needs. Made car buying experience a pleasure! Look forward to a new found relationship with a great dealership with great people. More

I have been dealing with Janine for over a year now and find her to be incredibly knowledgeable and profesional in taking care of my needs. In addition she has made me confident that every repair she recom find her to be incredibly knowledgeable and profesional in taking care of my needs. In addition she has made me confident that every repair she recommends wil be the best for my vehicle. Her personal skills are beyond exceptional. At this point I can not imagine going anywhere else for service. I have and will continue to recommend Westbury Jeep to all my friends because of her. Thanks Janine for all your help ! More

When I arrived for service, I waited over ten minutes before someone said to me "Are you being helped". I told the person I was there for a scheduled inspection, oil change and 18,000 mile service. I w before someone said to me "Are you being helped". I told the person I was there for a scheduled inspection, oil change and 18,000 mile service. I was told that I had to wait for Domenick "he's the only one who can access Fiat". So I waited another ten minutes before I was checked in by Domenick, who was very unfriendly, in fact, he seemed angry about something. I waited in the waiting room for about an hour and fifteen minutes until I saw that my car was brought out to the area where customers pick up their cars. I then had to wait another fifteen minutes "for Domenick to prepare the paperwork..." said the receptionist. I took so long for that to occur that my car had to be moved several times so other customers could get their cars out. Finally, the receptionist sent someone to get Domenick, he came to his desk, prepared the paperwork and called out my name. No apology, no explanation, nothing. "Your car is ready". I have dealt with others service reps at this facility who have been professional, cordial and helpful (most have come out during the wait period to tell me what was going on, how much longer it would take, etc...). Not so, with Mr. Denovellis. More

Matthew helped me with my sale and was very helpful and on top of everything. I ordered my car and he kept in touch with me during the whole process letting me know when the car was being built and as soon on top of everything. I ordered my car and he kept in touch with me during the whole process letting me know when the car was being built and as soon as it arrived. Mike G. has a lot of knowledge on the FIAT models and knows the answers to your questions. More