Westbury FIAT
Westbury, NY
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160 Reviews of Westbury FIAT
Great experience at Westbury Alpha Romeo. Dana was the best from our first visit to the delivery of the vehicle. Five stars all around. Dana was the best from our first visit to the delivery of the vehicle. Five stars all around. More
I recently turned in a used Giulia with high mileage and leased a new 2023 Giulia. I dealt with sales associate Paul Sapienza.. He was extremely helpful and transparent throughout the process. He took the t leased a new 2023 Giulia. I dealt with sales associate Paul Sapienza.. He was extremely helpful and transparent throughout the process. He took the time to go through different options and helped to get me in the right vehicle at a fair price. More
Salesman John T. was low pressure, friendly and knowledgeable. I had very long waits over 2 visits for paperwork and other things, but CPO Sales Manager Matt Adler was responsive and made up for it knowledgeable. I had very long waits over 2 visits for paperwork and other things, but CPO Sales Manager Matt Adler was responsive and made up for it with an accommodation afterwards. [Car: 2018 AR Stelvio CPO; Sale: Sept. 2021] More
"Worst" Customer experience I have ever hadI agreed to "Worst" Customer experience I have ever had I agreed to purchase a 2021 Giulia and wanted to finance it all. After signing the agreement and wait "Worst" Customer experience I have ever had I agreed to purchase a 2021 Giulia and wanted to finance it all. After signing the agreement and waiting for Finance to be approved after 1 day ...The price of the 3 year lease and 12k Miles was raised by $27.00 a month making the payment $484.00 per month....I was not ahppy with thi because their finance company said I owed $380.00 from 2016 which was not mine ........I did "cuss" on the phone to the Manager "Mike" but was not abusive but he said I was......He then instructed to me that they would'nt sell me a car because I was "abusive" ..I've never been told that a dealership wouldn't sell me a car! Isn't the customer always right?? DO NOT BUY FROM HERE... More
Dropped by Sunday 5/16/21 to check out a Stelvio I saw online with my daughter. Checked in with reception at around 1:45pm. Being a Sunday there wasn't many sales people there but there wasn't many cust online with my daughter. Checked in with reception at around 1:45pm. Being a Sunday there wasn't many sales people there but there wasn't many customers either. We wandered the lot a little bit but not long as this is a very small dealership & showroom. Waited the rest of the time in the showroom until 2:30pm never being addressed or spoken to again since the check-in. If this brand wants to compete with the BMW & Mercedes dealers they better up their game. Horrible waste of time. More
Their motto indicates they will never lose a customer to price. Well, I only asked for $2000 off a used Alpha Romeo Stelvio and they said “no”. This to me seems like misrepresentation or lying to clients. I price. Well, I only asked for $2000 off a used Alpha Romeo Stelvio and they said “no”. This to me seems like misrepresentation or lying to clients. I wonder what else they miss-represent. More