Westbury Jeep Chrysler Dodge RAM SRT

Very attentive, professional, willing to go above and beyond to provide accurate and timely information and to expedite the service period. I have never had an occasion to worry about service gimmicks, u beyond to provide accurate and timely information and to expedite the service period. I have never had an occasion to worry about service gimmicks, unnecessary add-ons or unkept promises. Quite often I would drive in from work in New Jersey for servicing and was welcomed more as family as opposed to a number or vehicle owner type (as experienced elsewhere). This was particularly important to me during the time that my late wife was hospitalized and time required to service my vehicle was critical. On several occasions I have contacted Ms. Leuthner for information regarding repairs and warranty, to which not only did I recive a timely and courteous response, I was often presented with options to assist in my deicisions. More

love this service station. The staff is like family. It's a pleasure to bring our vehicles there. There's always a smile. Professional staff. It's a pleasure to bring our vehicles there. There's always a smile. Professional staff. More

I called Westbury Jeep service department because I had questions about my new Jeep. I spoke with a girl named Janine. She was very helpful and we set up an appointment. It was nice to meet Janine is was a questions about my new Jeep. I spoke with a girl named Janine. She was very helpful and we set up an appointment. It was nice to meet Janine is was as nice and helpful in person as she was on the phone. My service was done and the concerns on my vehicle were addressed. More

It's simple. I bring my car in for Service. Janine It's simple. I bring my car in for Service. Janine is incredibly knowledgeable and discusses what should be done. I leave the car. Janine calls me It's simple. I bring my car in for Service. Janine is incredibly knowledgeable and discusses what should be done. I leave the car. Janine calls me after the car is checked out. We agree on the work to be completed. Janine calls me when it's done. I pick it up. What else can anyone want from a service department? Janine is friendly, efficient, knowledgeable, and reliable. She does what she promises and that's exactly what I want from my service department. I have bought/leased at least 16 cars from Westbury Jeep and I am extremely satisfied. More

Been a customer of this dealership since early 90's. Post-sale service has always been good but Janine has taken it to higher level. She's made servicing the vehicle extremely convenient (seems to alway Post-sale service has always been good but Janine has taken it to higher level. She's made servicing the vehicle extremely convenient (seems to always be available until late at night), communicates the good and bad news in person, by phone, text, etc. so you always know what's going on, knows the car and always follows up to be sure your satisfied. She's a natural extrovert so that helps her be way friendly. Always seems to go the extra mile (sometimes gets loaner if needed when you haven't booked in advance!). Highly recommended. More

Anna did a fantastic job as a service adviser. Her understanding, professional and knowledge made what was an unexpected major service as painless as possible. Great job & thank you Anna! understanding, professional and knowledge made what was an unexpected major service as painless as possible. Great job & thank you Anna! More

My wife had bought me a bluetooth device for Christmas from Westbury Jeep Chrysler Dodge Service Station, located at 111 Bond St Westbury, NY 11590. I was only just recently (Late February 2013) able to h from Westbury Jeep Chrysler Dodge Service Station, located at 111 Bond St Westbury, NY 11590. I was only just recently (Late February 2013) able to have the part installed. Below is the account of my experience with Westbury Jeep Chrysler Dodge Service Station, located at 111 Bond St Westbury, NY 11590. I had a terrific experience working with Anna Manuzzi. I called a day in advance to make an appointment and she informed me that I should get in early to drop the car off. Upon my arrival the next day Ms. Manuzzi had my paperwork written up within 15-20 minutes. There was virtually no wait. The service station also drove me back to my apartment while my car was getting worked on, which was very convenient. Later that day, Ms. Manuzzi called and updated me about some other issues with my car that required addressing while the install took place. Though these repairs were a bit expensive I was happy to have the work done and ultimately able to get my Jeep back the same day. I had no issues connecting my phone to the bluetooth system for the hands free phone call function but spent two days trying to link it for audio streaming with no luck. I called the service station to find out what I was doing wrong. Anna put me in touch with a more experienced person that was very helpful but in the end informed me that the device I had installed did not have audio streaming capability. I explained how my wife went to their parts department and purchased this part with the sole intent of it being able to stream audio through the radio to the speakers of the vehicle. I went on to say that I was disappointed to learn this now after spending over $500 for the part and the installation. I asked to speak to someone in charge and was told that I would be contacted by a manager the next day. It has been over a week and I have yet to hear from a manager to discuss and possibly work out this situation. I have spent an estimated $1000 at this service station and can not even get the courtesy of a return phone call from the management to rectify an issue caused by the service station's parts department. Ms. Manuzzi did what she could to insure my satisfaction, unfortunately it appears that their parts department and managerial staff do not share the same goals. I would NOT recommend Westbury Jeep Chrysler Dodge Service Station, located at 111 Bond St Westbury, NY 11590, because of this oversite. More

USAUALLY WHEN AT DEALERSHIPS, EVERYTHING TAKES SO MUCH TIME OR THE PRICES AND SERVICE ARE HORRIBLE...BUT THANKS TO KENNY HE MADE MY EXPERIANCE ACTUALLY ENJOYABLE. HE MADE SURE EVERYTHING WAS EXPLAINED PR TIME OR THE PRICES AND SERVICE ARE HORRIBLE...BUT THANKS TO KENNY HE MADE MY EXPERIANCE ACTUALLY ENJOYABLE. HE MADE SURE EVERYTHING WAS EXPLAINED PROPERLY AND HE DID WHAT EVER HE COULD TO SPEED UP THE PROCESS AND MAKE SURE THAT MY JEEP GOT EVERYTHING IT NEEDED TO GET BACK 2 NORMAL...HES REALLY AN AWESOME GUY AND NEEDS TO BE COMMENDED FOR ALL THE HARD WORK THAT HE DOES AND ALL THE STRESS THAT HE DEALS WITH...THANKS ALOT BUDDY. More

I had a very pleasant experience dealing with Anthony Dinelaris Sr. He was knowledgeable and did everything he could to make sure we left happy. I love my 2013 Grand Cherokee Laredo. Thanks Anthony! I Dinelaris Sr. He was knowledgeable and did everything he could to make sure we left happy. I love my 2013 Grand Cherokee Laredo. Thanks Anthony! I would highly recommend not only this dealership, but this dealer to anyone. More

I must say that Janine Leuthner is an absolute please to deal with in the service Dept. She is more then just kind, friendly,knowledgeable, & helpful, very professional. She is always a pleasure to deal wit deal with in the service Dept. She is more then just kind, friendly,knowledgeable, & helpful, very professional. She is always a pleasure to deal with. She is excellent with customer service and extremely efficient getting my truck serviced in a timely manner. I am very pleased and quite comfortable and feel like more then just a customer. She is truly an asset to your service division. More