Westbury Jeep Chrysler Dodge RAM SRT

It was a wonderful experience purchasing my car from Westbury Jeep. Special thanks to Bolivar who helped me find the perfect car I was looking for. He was very nice, always made sure we had enough tea/c Westbury Jeep. Special thanks to Bolivar who helped me find the perfect car I was looking for. He was very nice, always made sure we had enough tea/coffee, and was very reasonable. He made the process very smooth. More

Deceitful and disrespectful I would strongly advise my friends and family against going to this dealership. I accompanied my brother to the dealership. What ensued was a deceitfu I would strongly advise my friends and family against going to this dealership. I accompanied my brother to the dealership. What ensued was a deceitful and disrespectful display of behavior by the dealership's sales manager, Kazi Haque. Kazi very literally said to us that "Ads are designed to bring people in" (when referencing the disparity between the ad price and their proposed price) and if we didn't like the price, the "door was open." But for his actions, we would have walked out of there with two trucks. We were looking for a pickup that the dealership was advertising and the numbers we were initially presented were significantly higher. We were told the ad had to be formally presented and it was akin to a "Groupon" - We presented the ad, from their website, the salesperson confirmed the availability of cars meeting the spec and presented us with revised numbers that still included "fees" that were not listed in the ad - We indicated that the difference between us signing and not were the fees that were not included in the fine print of the ad- he requested leave to speak to a manager. The manager, Kazi Haque approached us and said the numbers were what they were and that "ads are designed to bring people in" - I took exception to that and told him that "ads are supposed to reflect the sales price and not be deceptive" - Kazi then said that if we didn't like the price, the "door is open" Shocked, I asked for a superior, Kazi indicated he was the manager and his superiors were not in. I asked for a business card, he said "take three." Of greater concern than being disrespected, is that the powers-that-be leave him in charge of the dealership and their brand. My concern will be addressed with Chrysler and the appropriate consumer protection agencies. More

Service Kelly helped me get my vehicle fixed within a few hours when we originally thought it would take a few days. She knew I was not eligible for a loaner Kelly helped me get my vehicle fixed within a few hours when we originally thought it would take a few days. She knew I was not eligible for a loaner car. She made sure it was fixed that day. Beyond grateful. More

BUYER BEWARE Their service department will charge you and then do none of the work they claim they do. They will ignore your phone calls/emails, lie about what wo Their service department will charge you and then do none of the work they claim they do. They will ignore your phone calls/emails, lie about what work needs to be done, and then lie about doing the work. They are overpriced, and do not even know what they are doing. Do not be fooled by their sales pitch, if you visit ANY other service center and you will receive superior work, superior customer service, and a FAIR price, as well as confidence that the job was done right. More

I had a wonderful experience with Dinelaris, Sr. I felt very comfortable speaking with Anthony he's very knowledgeable and he knew exactly what I needed after I told him what I was looking for and pr I felt very comfortable speaking with Anthony he's very knowledgeable and he knew exactly what I needed after I told him what I was looking for and price range he knew exactly what to offer me. I am very happy with my purchase and would recommend any of my friends to go into Westbury Jeep and ask for Anthony Dinelaris Sr Me sentí muy cómodo hablando con Anthony, él está muy bien informado y sabía exactamente lo que necesitaba después de que le dije lo que estaba buscando y el precios, supo exactamente qué ofrecerme. Estoy muy contento con mi compra y recomendaría a cualquiera de mis amigos que vaya a Westbury Jeep y pregunte por Anthony Dinelaris Sr. More

Good Experience with Dealership and Sales Person Worked with Eddie who has been in the business forever. He was knowledgable and easy to work with. Even bought and picked up my new car the same da Worked with Eddie who has been in the business forever. He was knowledgable and easy to work with. Even bought and picked up my new car the same day to save me the hour trip back to CT. More

Excellent buying experience with a Car dealer, EVER! My husband and I went to several Jeep dealerships in search of a new Jeep. Westbury Jeep had the best selection by far. Osiris is extremely knowledgea My husband and I went to several Jeep dealerships in search of a new Jeep. Westbury Jeep had the best selection by far. Osiris is extremely knowledgeable and helped us find our dream Jeep...a firecracker red Rubicon...fully rigged out by Rocky Ridge. Thos waa was honestly the best buying experience for us EVER. Everything went smoothly, there were no tricks or gimmicks, the price we agreed to was the price we paid...we had the Jeep the very same say! Highly recommend this dealer! More

they do the right thing last night i was disappointed with my most recent experience. let me say, that once again, they stepped right in to make the situation right for me. last night i was disappointed with my most recent experience. let me say, that once again, they stepped right in to make the situation right for me. first thing this morning Angela called me and set the wheels in motion to make the situation right. My experience with westbury and angela is they really do care about making a challenging situation right for their customer. that is the main reason i continue to use their service department, even though i live oh-so-close to bayside. it is a comfort knowing that angela is there to help and make things better and right. highly recommend giving their customer service team an opportunity to make any situation better. More

All around the best experience I've ever had at a Dealership My experience at Westbury Jeep was AMAZING! My Sales Associate Leti Blanco was superb! She was extremely knowledgable about the type of Jeep I was l My experience at Westbury Jeep was AMAZING! My Sales Associate Leti Blanco was superb! She was extremely knowledgable about the type of Jeep I was looking for and handled everything for me in such a professional, caring, and efficient manner, making my entire experience extremely pleasant. You name it, she handled it...even putting the plates on my Jeep! I've had some good experiences at Dealerships, but this was definitely the best experience I've had to date. I'm SO happy with my Jeep Cherokee - and the Lease price was right on! I would HIGHLY recommend Westbury Jeep if you're thinking about purchasing a Jeep, or if you're thinking about a Chrysler, Dodge Ram. I would rate this dealership and my Sales Associate Leti, WAY MORE than 5 stars. Also a big shout out and thank you to Matt McNally and Andy Liddle for your help as well through this easy process! More