Westbury Jeep Chrysler Dodge RAM SRT

Horrible Experience. I went into the Westbury dealership based on an ad that was put in the paper. They had little to no inventory left of the "promotional" cars that were I went into the Westbury dealership based on an ad that was put in the paper. They had little to no inventory left of the "promotional" cars that were advertised. They would not match the ad price for the car I wanted, but I ended up putting a deposit down anyway. They were supposed to run my credit and get back to me within a couple of days to finalize the deal. Never heard from them. Two weeks later they finally called me and said I had been approved and they had the car being shipped from Staten Island. I told them I no longer wanted it. My salesperson was Tom C. Horrible follow-up. Horrible service. I did not feel like a valued customer here. More

Car service Angela was extremely helpful and professional .Angela made my experience at Westbury Jeep service center smooth and worry free. When returning to Angela was extremely helpful and professional .Angela made my experience at Westbury Jeep service center smooth and worry free. When returning to pick up my car from service, I had the pleasure of meeting Angela in person. She displayed the same professional courtesy as she did In the phone . More

Joe Seplow Joe cuts to the chase no games no BS! I was in and out with exactly what I wanted. Great experience! My friend and I both got Ram 1500 trucks and 2 of Joe cuts to the chase no games no BS! I was in and out with exactly what I wanted. Great experience! My friend and I both got Ram 1500 trucks and 2 of my friends will be going to Joe as well. More

A Great Experience For the last 48 hours a 2018 Dodge Durango is my new vehicle and it’s all thanks to the incredible staff at Westbury. Greg Morehouse was my salesman For the last 48 hours a 2018 Dodge Durango is my new vehicle and it’s all thanks to the incredible staff at Westbury. Greg Morehouse was my salesman and he was incredible. It’s not often that a car salesman is patient, knowledgeable, and motivated to get you the very best deal, but Greg was all three! I also want to acknowledge the Sales Manager Lisa Amblo. Westbury is an extremely big and busy dealership where Lisa doesn’t even seem like she has much time to breathe, but that did not stop her from constantly checking in every step of the way, which made this process that much better. If you’re in the market for a Chrysler, Dodge or Jeep, make sure to make this your final stop before committing to a vehicle. More

Quick and easy purchase In less than 2 days I had my new vehicle! Mr. Thomas was very knowledgeable, easygoing and a pleasure to work with. At no time did I feel pressured or In less than 2 days I had my new vehicle! Mr. Thomas was very knowledgeable, easygoing and a pleasure to work with. At no time did I feel pressured or rushed. More

Great experience Thanks go out to Angela and Dominic for their keeping updated on my vehicle and for being so nice to me when I am wigging out over my car. They kept Thanks go out to Angela and Dominic for their keeping updated on my vehicle and for being so nice to me when I am wigging out over my car. They kept me calm when I got stuck and took care of me from beginning to end. They are the best and I will continue to use this service center. More

long time customer let down by service dept i have bought and leased over six jeeps throughout the years from this dealership service dept is not what it used to be after one month of service i have bought and leased over six jeeps throughout the years from this dealership service dept is not what it used to be after one month of service dept holding on to my 2019 cherokee and telling me they couldnt figure out the problem they finally replaced axil and assorted parts and told me the noise still exists but not to worry car is safe to drive and that chrysler engineers werent sure themselves what the problem was after one month car was returned and noise exists athough somewhat to a lesser degree by the way during the one month incarceration of my car service dept called me three times only in response to my phone calls would i still purchase and or lease a car from westbury yes but the service dept needs new management and yes i did have a loaner car but one month give me a break More

Great service department From the food to the customer service! I love coming here and seeing Everyone.. Eva, Catherine and Derrick and Angela. They all are awesome and kinda. From the food to the customer service! I love coming here and seeing Everyone.. Eva, Catherine and Derrick and Angela. They all are awesome and kinda. More

Awesome service One of the best if not the best service center. Hours are great and I was extremely impressed with the customer service! Angela and Cat were amazing! One of the best if not the best service center. Hours are great and I was extremely impressed with the customer service! Angela and Cat were amazing!! Not only did they helped me, but they were so patient and gladly answered all my questions!! Thank you westburyjeep for a lovely experience! More

Great service Customer service is excellent at this dealership. I came in the other day with an emergency I needed to get my son's car fixed and I need a loaner car Customer service is excellent at this dealership. I came in the other day with an emergency I needed to get my son's car fixed and I need a loaner car for the day Angela and Cat made that happen for me because I had to take my son up to college and wanted to make sure his call was safe. Thanks girls More