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Westchester Toyota

Yonkers, NY

4.6
2,512 Reviews
Sales Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Service Our service department offers the best in automotive service to our customers. We are proud of our state-of-the-art facility, which features the most current diagnostic and repair equipment available. Our highly trained, factory technicians share in the sentiment that you and your vehicle deserve only the best of care. Parts Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock.
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2167 Central Park Ave

Yonkers, NY

10710

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Showing 2,512 reviews

June 22, 2025

Through the whole process, I had help from Johnny Hernandez at the dealership who was super patient, understanding of my needs in a car and allowed me to properly weigh my options. Couldn’t have aske More

by Jasming309
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jhojandy hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Adamez
Jun 23, 2025 -

Westchester Toyota responded

Thanks so much for taking the time to leave us a review. We're glad Johnny and our team were able to assist you in your car buying needs. Thanks again for choosing Westchester Toyota and congratulations on your first vehicle purchase.

June 16, 2025

Couldn't properly diagnose my 2010 prius problemof battery not charging. Only confuse you with autorepair jargon. Made me pay for changing parts like exhaust manifold that didn't have anything to do w More

by jos
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Ezdras
Jun 23, 2025 -

Westchester Toyota responded

Joe, we are sorry to hear about your negative experience at our service facility. We pride ourselves on delivering superior service done right the first time, but obviously missed the mark on your most recent visit. If you're willing, we recommend you giving our Service Manager, Nick, a call at 914-635-4723 to see if he can assist further with your 2010 hybrid. Thanks again for choosing Westchester Toyota.

June 16, 2025

Never again---service center at vredenburg av, yonkers is no better than trial&error wayside mechanic - only more expensive! Be sure they dont confuse you with autorepair jargons. they couldn't properly diag More

by jos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ezdras
Jun 23, 2025 -

Westchester Toyota responded

Joe, we are sorry to hear about your negative experience at our service facility. We pride ourselves on delivering superior service done right the first time, but obviously missed the mark on your most recent visit. If you're willing, we recommend you giving our Service Manager, Nick, a call at 914-635-4723 to see if he can assist further with your 2010 hybrid. Thanks again for choosing Westchester Toyota.

June 11, 2025

Estoy tan agradecida con el señor Johnny Hernández fue muy honesto,amable y servicial.sin duda alguna volveré y Pues claro que llevaré mi familia y amigos a este lugar y que el señor Hernández lo atienda More

by steffaniemarte8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Westchester Toyota responded

Steffanie, muchas gracias por tu reseña de 5 estrellas y tus amables palabras sobre Johnny y el equipo. Agradecemos tu preferencia y nos alegra mucho que hayas tenido la oportunidad de trabajar con Johnny, quien es uno de los mejores. Conduce tu CR-V con buen estado y gracias de nuevo por elegir Westchester Toyota.

June 02, 2025

Muy buena atención principalmente del vendedor ( Jonny ) en todo momento me ayudó he hizo que todo fuera posible con las mejores condiciones More

by Alex Escobar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Westchester Toyota responded

Thank you for your review! We're glad to hear that Jonny provided excellent service and helped make everything possible under the best conditions. Enjoy your new vehicle!

May 28, 2025

I had a great experience at Westchester Toyota. I had the pleasure to work with Abraham who took the time to listen to everything I wanted and went out of his way and found the exact vehicle I want More

by Shkoza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Makany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Westchester Toyota responded

Thank you so much for the amazing review! We're thrilled to hear Abraham provided such a great experience and helped you find the exact vehicle you wanted. Your satisfaction means everything to us, and we appreciate your kind words and 5-star rating. Enjoy your new car!

May 27, 2025

Abraham and the team at Westchester Toyota were professional, personable, and flexible. There were no uncomfortable moment during which we felt pressured or manipulated as is sometimes the case in More

by Jenifer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Modesto Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICOLE Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Makany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Westchester Toyota responded

Thank you so much for the kind words! We're thrilled to hear that Abraham and the team made your experience comfortable and pressure-free. Your recommendation means a lot to us. Enjoy your new vehicle!

May 21, 2025

Bought two cars at this dealership and both experiences were great. They lowered the price of my corolla and helped me get a good interest rate on my new car. I highly recommend this dealership for anyone More

by fbpaulino96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmytro Bryk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Peguero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ynoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Oceguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Westchester Toyota responded

Thank you so much for your continued trust in Westchester Toyota! We're thrilled to hear both of your car-buying experiences were smooth and positive. It's great to know we could help you get a great deal and financing. We truly appreciate your recommendation!

May 16, 2025

DISHONORABLE sums up the ethos and tactics of sales reps and “managers”. Waited 5 weeks for new vehicle to arrive. Out the door price for VIN with defined specs agreed, deposit paid and multiple levels of v More

by Mart A
Recommend Dealer
No
Employees Worked With
Prefer not to disclose
May 27, 2025 -

Westchester Toyota responded

We're truly sorry to hear about your experience and understand how frustrating and disappointing this situation must have been. This is not the level of service we strive to provide, and we take feedback like yours seriously. We would appreciate the opportunity to look into this further. If you could please give our General Sales Manager Jenry Castillo a call at (888) 224-4595 when you have a chance, we would appreciate it. Thank you.

May 13, 2025

The Dealership was excellent, professional and friendly, the salesman Johnny Hernandez was outstanding, I do not know how they could be any better. I will recommend them to friends and family. More

by tonyantinori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Westchester Toyota responded

Thank you so much for your kind words! We're thrilled to hear you had such a great experience with Johnny Hernandez and our team. Your recommendation means the world to us. We look forward to welcoming your friends and family in the future!

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