
Westchester Toyota
Yonkers, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Took 3 Days for an Oil Change I had the worst experience this last time I was in for service. I dropped off my car on Saturday at 8:30am for an oil change. When I made the appoi I had the worst experience this last time I was in for service. I dropped off my car on Saturday at 8:30am for an oil change. When I made the appointment earlier that week, I was told it would "probably be ready" by 12noon if I dropped it off that early. I was contacted about pricing at about 12:30pm (which I appreciated) but then did not hear from anyone again until 3:58pm when Brook left me a message to tell me my car was ready....the shop closes at 4pm...even worse, it doesn't open again until Monday morning. That is absolutely ridiculous that it took 3 days for me to get an oil change which cost me almost $80! This is personally my second Toyota I have purchased and my family's fourth. And honestly, every time I have brought the car in, I have had to argue with someone about pricing or what services I did or did not want done to my car. So this service shop has absolutely lost my business and I will absolutely never be coming back there for anything.. More
Very Helpful Raul did and excellent job and was very helpful through the whole buying process. He answered all questions and kept me updated after the car had bee Raul did and excellent job and was very helpful through the whole buying process. He answered all questions and kept me updated after the car had been ordered. More
Really good experience This was a great car leasing experience. I came prepared having researched prices on the Toyota Sienna. Jesus Suarez was very knowledgeable on the car This was a great car leasing experience. I came prepared having researched prices on the Toyota Sienna. Jesus Suarez was very knowledgeable on the car and communicated with me promptly by email and text. Very easy and pleasant to work with. It could not have been simpler. I'm very satisfied with the deal I got too. More
2013 toyota corolla Manny was very helpful and willing to help us get a car within our budget. It was a wonderful experience overall. Westchester Toyota has so many optio Manny was very helpful and willing to help us get a car within our budget. It was a wonderful experience overall. Westchester Toyota has so many options for anyone's budget. More
Great car buying experience I just bought a 2016 toyota red rav 4, great customer service. Mr. Nunez was prepared and organized, making the paperwork process easier. Will recom I just bought a 2016 toyota red rav 4, great customer service. Mr. Nunez was prepared and organized, making the paperwork process easier. Will recommend Francis Nunez to friend. from Dionne L....:) More
Very informative visit! I stop by to inquire on some options as I already own a Toyota vehicle . Upon my arrival Francis Nunez greeted me at the door and addressed all my nee I stop by to inquire on some options as I already own a Toyota vehicle . Upon my arrival Francis Nunez greeted me at the door and addressed all my needs throughly and efficiently. He was very knowledgable about all the products and was a great advisor as to what my next steps should be when I decide to return and get an upgrade. I will return and referred anyone who looking to purchase a great quality vehicle(Toyota) to Mr,Nunez.. More
Amazing experience. The process was really smooth in terms of paper work.. Sometimes it's just uncomfortable but not this time. Wilson and his team did a great job. Excel The process was really smooth in terms of paper work.. Sometimes it's just uncomfortable but not this time. Wilson and his team did a great job. Excellent car and service. More
Not honest I am changing my rating for the dealership from 5 to 1 (unfortunately there is no Zero). All went well during the negotiations and we agreed that the I am changing my rating for the dealership from 5 to 1 (unfortunately there is no Zero). All went well during the negotiations and we agreed that there will be no charges for overmileage and excessive wear. They promised to deliver the vehicle in a month and it took close to 2.5 months!!! A few weeks later I received bill from Toyota financial for the overmileage and excessive wear. Since it was agreed that Westchester Toyota will cover these costs (I even gave them a coupon that they had mailed home to cover this), I asked my salesman to follow up on the bill and pay. After 6 weeks of back and forth, the bill was still outstanding. I took them to the small claims court (Luckily I had them note on the sales deed that they are taking over the existing lease and had asked them to give me document stating zero charges for overmileage). Only when the small claims court hearing notice was sent to them, they made the payment to Toyota Financial. Please Do Not trust what the salesman says. Always get everything in writing if you are returning a leased vehicle to them. More
I Love My New Highlander. Excelent, very good salesman. Mr. Fernando was amazing. He helped me throughout my questions and he was the one that really got me into my very ni Excelent, very good salesman. Mr. Fernando was amazing. He helped me throughout my questions and he was the one that really got me into my very nice new Highlander 2016. Simply Amazing. By the way, Mr. Fabio the financial guy, also was amazing. He explained everything with details. Simply good People. More
Best In the industry Both Vincent and Manny were great to deal with. Knowledge of the vechicle and answer all my question and concern. I was very impress with the professi Both Vincent and Manny were great to deal with. Knowledge of the vechicle and answer all my question and concern. I was very impress with the professionalism. I am already recommending my friends to go to see these guys!!!! More