Westchester Toyota

Very informative visit! I stop by to inquire on some options as I already own a Toyota vehicle . Upon my arrival Francis Nunez greeted me at the door and addressed all my nee I stop by to inquire on some options as I already own a Toyota vehicle . Upon my arrival Francis Nunez greeted me at the door and addressed all my needs throughly and efficiently. He was very knowledgable about all the products and was a great advisor as to what my next steps should be when I decide to return and get an upgrade. I will return and referred anyone who looking to purchase a great quality vehicle(Toyota) to Mr,Nunez.. More

Amazing experience. The process was really smooth in terms of paper work.. Sometimes it's just uncomfortable but not this time. Wilson and his team did a great job. Excel The process was really smooth in terms of paper work.. Sometimes it's just uncomfortable but not this time. Wilson and his team did a great job. Excellent car and service. More

Not honest I am changing my rating for the dealership from 5 to 1 (unfortunately there is no Zero). All went well during the negotiations and we agreed that the I am changing my rating for the dealership from 5 to 1 (unfortunately there is no Zero). All went well during the negotiations and we agreed that there will be no charges for overmileage and excessive wear. They promised to deliver the vehicle in a month and it took close to 2.5 months!!! A few weeks later I received bill from Toyota financial for the overmileage and excessive wear. Since it was agreed that Westchester Toyota will cover these costs (I even gave them a coupon that they had mailed home to cover this), I asked my salesman to follow up on the bill and pay. After 6 weeks of back and forth, the bill was still outstanding. I took them to the small claims court (Luckily I had them note on the sales deed that they are taking over the existing lease and had asked them to give me document stating zero charges for overmileage). Only when the small claims court hearing notice was sent to them, they made the payment to Toyota Financial. Please Do Not trust what the salesman says. Always get everything in writing if you are returning a leased vehicle to them. More

I Love My New Highlander. Excelent, very good salesman. Mr. Fernando was amazing. He helped me throughout my questions and he was the one that really got me into my very ni Excelent, very good salesman. Mr. Fernando was amazing. He helped me throughout my questions and he was the one that really got me into my very nice new Highlander 2016. Simply Amazing. By the way, Mr. Fabio the financial guy, also was amazing. He explained everything with details. Simply good People. More

Best In the industry Both Vincent and Manny were great to deal with. Knowledge of the vechicle and answer all my question and concern. I was very impress with the professi Both Vincent and Manny were great to deal with. Knowledge of the vechicle and answer all my question and concern. I was very impress with the professionalism. I am already recommending my friends to go to see these guys!!!! More

2013 highlander I have a good experience with Toyota it was one of the best in all the car dealer I go to I take anyone hear to buy a car. I have a good experience with Toyota it was one of the best in all the car dealer I go to I take anyone hear to buy a car. More

Exceptional I visited the service department for my 15,000 mile service appointment. The service was truly exceptional. My service writer, Anabel Sanchez, was ver I visited the service department for my 15,000 mile service appointment. The service was truly exceptional. My service writer, Anabel Sanchez, was very helpful and was able to answer all of my questions. More

New Rav4 I had a great experience a westchester Toyota everything was done in one day. Excellent. Thank you so much guys bye bye to my Nissan lease I had a great experience a westchester Toyota everything was done in one day. Excellent. Thank you so much guys bye bye to my Nissan lease More

Purchasing a Car Was an Enjoyable Experience After 20 years with our 1996 Toyota Corolla, it was time for a new car. Right from the beginning, we were able to determine exactly what we want After 20 years with our 1996 Toyota Corolla, it was time for a new car. Right from the beginning, we were able to determine exactly what we wanted (2016 Corolla with standard shift) and found it on Westchester Toyota's website. We spoke to a Live Chat agent and made an appointment to come in. Tausif Raza was our salesperson. He listened to what we needed and was able to show us (three) cars that matched our specs list. He took his time and listened to all our concerns. We did not see the color we wanted, so he ordered it from another dealership. He was very reassuring that everything would be handled through the dealership - transfer of plates, vehicle registration, etc. Mr. Raza called us when the car came in, and he opened it up and showed us how to use everything - both of us. He was very patient and took his time explaining the different features, making sure we actually tried everything out. He took care of the paperwork, and the transaction went smoothly. We drove home with the new car, knowing that if we had any questions, we would always get the answers from him. I got a phone call from the service department, and we set up the first checkup. The atmosphere in general at Westchester Toyota was very warm and inviting. We felt right at home and took our time looking at the various floor models, sitting in them, looking under the hood, at and the features. Tausif Raza was very friendly and reassuring without being pushy - showing us everything we asked to see. The other staff members were nice, as well, and it was just a really nice experience. Very fine people selling very fine cars. More

Recommendation of Dealership Working with Westchester Toyota and salesman Jonny Hussain was a great experience. Jonny Hussain knew what I was looking for and provided me with gr Working with Westchester Toyota and salesman Jonny Hussain was a great experience. Jonny Hussain knew what I was looking for and provided me with great service, he was very knowledgeable of his vehicles in stock and current promotions. He was able to get me into a vehicle that was affordable and I comfortable and please to drive with. I would recommend Jonny and the Westchester Toyota to my family and friends. More