Westchester Toyota

"superb!" It was an awesome and overwhelming experience closing a deal with Pedro Segura at Westchester Toyota. As a first time buyer, I did not have any hard t It was an awesome and overwhelming experience closing a deal with Pedro Segura at Westchester Toyota. As a first time buyer, I did not have any hard time understanding the processes and the "must know" because he helped me get throught it. I am one HAPPY and SATISFIED customer! I highly commend Pedro Segura for his patience and perseverance and for providing me a WORLD CLASS CUSTOMER EXPERIENCE! job well done! -carlo cabal- More

Manager and sales associate Mr. Berry and Ms. Cabrera were so helpful. With their knowledge and help we were able to make a decision on the vehicle best family. Mr. Berry and Ms. Cabrera were so helpful. With their knowledge and help we were able to make a decision on the vehicle best family. More

exemplary service I brought my 2013 Prius C in for its 10,000-mile maintenance. Alexander Liriano took care of me; he was courteous, professional, and efficient. He e I brought my 2013 Prius C in for its 10,000-mile maintenance. Alexander Liriano took care of me; he was courteous, professional, and efficient. He explained precisely the work that was to be done; called me when the car was ready; offered to renew the inspection/registration on the car. I was done in 90 minutes -- a most pleasant experience. More

"Patient, Friendly, Informative, Honest and Professional" I must say I have driven past this dealer almost everyday on my way home. Finally, the time to stop by and begin a conversation about a new car for my I must say I have driven past this dealer almost everyday on my way home. Finally, the time to stop by and begin a conversation about a new car for my 21 year old daughter came. As I walked in I was greeted and immediately presented to RIcardo Paredes whom welcomed me with a huge smile. He listened to every detail I told him about what I needed and what I can afford. I must say I was mostly impressed with the time I was given to make certain decisions. At no time did I feel pressured to settle. I even went home and slept on it. I came back the next day and was once again greeted with a huge smile. During my time there I was explained in detail about the possible cars that were within my budget. RIcardo was very knowledgable and didn't mind sharing his knowledge. Sean ,the general manager, also made me feel at home. Joe , in finance, is one of the best in his department, lets just say he makes miracles happen. I have purchased and leased other cars in the past from other dealers and have never felt at home like I did at Westchester Toyota. They work as team and i'm happy I walked in there. If you are someone that needs choices, information and patience to make a decision about a vehicle this is the place to go to. They will support you as much as they can and go out of their way to make you feel satisfied and like family. My daughter drove off with her new car. Thanks!!!! More

Best Experience, Purchasing a New Car I was very pleased with the services I received at Westchester Toyota. Pablo did his best in getting me the numbers I really wanted for my new Rav4, a I was very pleased with the services I received at Westchester Toyota. Pablo did his best in getting me the numbers I really wanted for my new Rav4, and explained the reasons WHY the Rav4 would be a good selection. He compared this vehicle to many others I had on my mind and the Rav4 seemed to have the same or more going on. Both Pablo and Fabio were very time cautious when it came to waiting to sign the papers, which really mattered to me. Overall, experience was amazing, am very happy with the choice I made. Thank you Westchester Toyota! More

Detailed Focus and Caring approach with options Let me start by stating I was only seeking a test drive. However John's approach cause me to really look at the real possibility of owning a new car. Let me start by stating I was only seeking a test drive. However John's approach cause me to really look at the real possibility of owning a new car. He was very detailed, and focus on what I need and the best possible option to achieve my goals. He understood what it meant to be provide full service to his customer, working out of the box to create a win-win solution. I would surely recommend him to anyone interested in purchasing a car. What I enjoyed most about the my experience is the fact that I was treated like a VIP in the process--It was all about ME and what was best....NO focus on the Sales Repr. making money---my being HAPPY was goal. I must say that was achieved. More

great customer service Jorge was great, helpful,pleasant, not pushy and not condescending I told him what I wanted and he helped me get it. He was very pleasant and a real Jorge was great, helpful,pleasant, not pushy and not condescending I told him what I wanted and he helped me get it. He was very pleasant and a really nice person. Joe was also great for financing, my third time with him. He explains everything and doesn't force anything on you you don't want. More

excellent experience Mr. Ortiz made purchasing a new car an easy and pleasant experience. He is very professional and friendly. Mr Caballos expedited the process and was Mr. Ortiz made purchasing a new car an easy and pleasant experience. He is very professional and friendly. Mr Caballos expedited the process and was true to his word. Everything went smoothly and I will certainly recommend Mr Ortiz, Mr Caballos, and Westchester Toyata to anyone looking for a car. More

Ted's experience with Westchester Toyota. I started and ended my car search at Westchester Toyota. The moment I walk through the door, I was warmly greeted by Edwin. I explained to Edwin why I I started and ended my car search at Westchester Toyota. The moment I walk through the door, I was warmly greeted by Edwin. I explained to Edwin why I was at the dealership and what i wanted to accomplish. He immediately began working to accommodate me. Even though the process took longer than expected, Edwin guided me every step of the process and did it with an outstanding attitude. He even stayed later and helped transport my old car back to my residence. Edwin and the staff at Westchester Toyota were more than accommodating and worked together to meet my Car buying needs. Thank you Westchester Toyota! More