
Westchester Toyota
Yonkers, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great experience! Jesus was very kind and patient considering that I had never purchased a car before and I had a million questions. I've gone to several dealerships an Jesus was very kind and patient considering that I had never purchased a car before and I had a million questions. I've gone to several dealerships and I'm very satisfied with the experience! Jesus was a pleasure to work with and is an asset to your team, take it from me I am not an easy person to deal with! More
Rav 4 Our experience at Westchester Toyota was great. The staff was friendly--we were greeted with a smile and given a sales representative right away. Pa Our experience at Westchester Toyota was great. The staff was friendly--we were greeted with a smile and given a sales representative right away. Pablo was able to negotiate a great deal for us and was very patient. I would definitely recommend this dealership to friends and family. The experience was a complete pleasure. Thank you for a great car and a great deal! More
Yocarys made it happen Followed up on an internet search and met Yocarys at the dealership when she was the "next up" associate. She was professional, thorough and accommod Followed up on an internet search and met Yocarys at the dealership when she was the "next up" associate. She was professional, thorough and accommodating in spite of some "lost in the system" issues that developed pertaining to the vehicle i was interested in that were out of her control. In spite of that, she was persistent in helping me to get what i wanted and not what she or someone else wanted for me. Ultimately, the vehicle I wanted was located and successfully delivered at a fair price and a good trade in offer. Following the sale, she followed up personally to ensure my satisfaction with the vehicle and with the process. I responded to an owner's follow up email that in my opinion, with some appropriate mentoring, Yocarys could easily move to management within the organization. More
New Sienna This past Saturday was devoted to purchasing a new vehcle. My intent was to begin at Westchester Toyota in Yonkers and work my way through the muliple This past Saturday was devoted to purchasing a new vehcle. My intent was to begin at Westchester Toyota in Yonkers and work my way through the muliple dealerships located on Central Ave. until I found a vehicle and a deal I could live with. Mr. David Lee made my day so much easier. He greeted me personally, listened to my concerns, and even after assigning me to his associate, Yorcarys Cabrera, was involved every step of the way in my experience. They were both very professional, courteous, and respectful, addressing all my concerns. I never felt pressured and was totally as ease making my final decision to purchase a Sienna van. Yorcarys accompanied me on my road test and later followed me to my home to return the car I drove there. Within no time at all I was passed onto David Grin who simplified the paperwork and made the final step of my purchase a pleasure. These are honest people who know how to treat a customer and make the experience of a new car purchase a pleasure that last well beyond leaving the dealership. More
Like family It was an easy and wonderful experience, and John made me feel like family, and I am very grateful. Going to any dealership, one hopes the staff will It was an easy and wonderful experience, and John made me feel like family, and I am very grateful. Going to any dealership, one hopes the staff will be informative and welcoming. John is accomadating and knowledgable.Thanks for hiring someone like John Pena! More
Great experience. Left a satisfied customer Excellent experience in financing my new 2014 Scion frs . Pablo was very personable,informative and efficient. I will most certainly come back to th Excellent experience in financing my new 2014 Scion frs . Pablo was very personable,informative and efficient. I will most certainly come back to them in the future. More
Buyer Beware Had a very unpleasant and complicated experience in trying to purchase a brand new toyota 4 runner. I contacted Westchester Toyota via web form. Recei Had a very unpleasant and complicated experience in trying to purchase a brand new toyota 4 runner. I contacted Westchester Toyota via web form. Received a phone call from the dealership and gave them details on the vehicle I wanted. The sales rep said the vehicle was in the show room. I asked her for the vin number and she said she didn't have it handy. At this point I should of hanged up.Instead I decided to go in and check it out. I was greeted by Damion who had no interest in helping me as he probably knew the vehicle I inquired about was no int stock. He kept pushing me to buy a highlander because of Toyota's incentives. After back and forth he finally got the idea that I will not budge on what I want. He took me upstairs to the upper parking lot and points to the 4 runners they have. I had to walk outside myself and peek into the cars. Then I had to ask him for the keys to look inside. I basically had to do the leg work myself. I did leave a deposit for them to locate the 4 runner I wanted. However after learning how they work I decided this was not the place to buy a car. I tried calling Damion and Jody multiple times about some questions I have, and its 2014 but yet they have no voicemail. They did leave a voicemail for me but I was never able to get ahold of them when I called. At least not until I asked to speak to someone about refunding my deposit. That is when Damion picked up the phone and told me that my deposit was non-refundable and basically to take a hike. His unprofessional attitude only gets worse from here and was extremely disgusting and distasteful. STAY AWAY FROM DAMION at all costs. Eventually I got a hold of Jody who worked out the refund process with me. Needless to say I did acquire a vehicle from another dealership that has excellent communication skills via email, text and has voicemail. However, I will be giving westchester toyota a second chance as I am in the market for a 2014 toyota corolla. The only person I will deal with is Jody otherwise I am heading (running) for the doors and onto the next dealership. The only reason I am giving them a second chance is because this dealership is close to home and Jody seems to be an upfront guy. More
Manny Duarte Manny is a hard working, honest salesperson. He was most helpful when we purchased our vehicle. He made sure that he styed involved throughout the p Manny is a hard working, honest salesperson. He was most helpful when we purchased our vehicle. He made sure that he styed involved throughout the process to be of assistance. Thanks Manny! More
sales associated I love this dealership and especially my sales associate Juan Padilla. His compassion and kindness were outstanding. From the minute we sat down toget I love this dealership and especially my sales associate Juan Padilla. His compassion and kindness were outstanding. From the minute we sat down together I felt comforted and at ease. I came away with the perfect car and deal for me and Juan worked very hard to get me what I needed. I have found my dealership!!! More
Good Work!!! I was greeted by Mr Arias, who was friendly, knowledgable and personable. He explained all my options given my current financial situation and was abl I was greeted by Mr Arias, who was friendly, knowledgable and personable. He explained all my options given my current financial situation and was able to find a vehicle that met my lifestyle. Mr Grin negotiated a wonderful finance premium that allowed me full coverage on a brand new vehicle with a cheaper monthly premium. I would recommend this dealership to friends and family. More