Westchester Toyota

Went in to look at a car, salesperson refused to give me a monthly rate on the car till I added it to my insurance and left a deposit. He took my credit card and gave it to his sales manager and I had to re a monthly rate on the car till I added it to my insurance and left a deposit. He took my credit card and gave it to his sales manager and I had to repeatedly ask for it back. The sales manager came over and told me that the same story then wrote some stuff down and gave me a possible rate of two numbers with a 100 difference between them. I then asked once again for my credit card back which they finally gave me and I left. This was a ridiculous experience and not the way things work in the dealership world. More

The experience at westchester Toyota was great they work with me and the sales guy Mario was outstanding I’ll be a returning customer with me and the sales guy Mario was outstanding I’ll be a returning customer More

Solo puedo decir que son los mejores,desde que entras al parkeo estan alli los chicos para ayudarte,en especial Pedro segura fue un placer hacer negocios con el...los recomiendo 💯 parkeo estan alli los chicos para ayudarte,en especial Pedro segura fue un placer hacer negocios con el...los recomiendo 💯 More

I put a deposit down for a 2021 RAV4 Prime XSE with Premium package. Took a long time for Japan to ship, due to the quagmire the world has been in for the past two years. I entered into the deal not Premium package. Took a long time for Japan to ship, due to the quagmire the world has been in for the past two years. I entered into the deal not knowing who or what to trust, but my salesman, Pedro Segura, stayed the course and everything he does gives me a feeling of trust. When the car arrived, he was as excited as I was. I liked that, and the dealership completed the sale without any bad surprises. The vehicle is incredible. I would recommend Westchester Toyota to any friend and direct them to ask for Pedro. More

Amazing service, all workers nice and polite! My problem was resolved better then I expected! Very happy! Will recommend to all! was resolved better then I expected! Very happy! Will recommend to all! More

Pedro Segura and his colleagues were excellent. The best and easiest car buying experience I've had. and easiest car buying experience I've had. More

Not all bad, only when you meet the wrong person who gives you the worst experience. gives you the worst experience. More

As always excellent service. Pedro Segura is always very professional and answered all my questions about my new lease. Also, very quick service. professional and answered all my questions about my new lease. Also, very quick service. More

Excellent service. Professional, friendly and knowledgeable. Able to find a creative and satisfactory solution as we had an immediate need for a vehicle. Highly recommended. knowledgeable. Able to find a creative and satisfactory solution as we had an immediate need for a vehicle. Highly recommended. More

I wanted the Toyota CHR Limited edition and I called and spoke to Neil and he assured me they had that that car on the lot, when I got there it was not there. He had the audacity to tell me that they sold i spoke to Neil and he assured me they had that that car on the lot, when I got there it was not there. He had the audacity to tell me that they sold it in the half hour it took me to get to Yonkers. I knew he was lying and called him out on it, He tried to insult my intelligence to keep up with the lie, A few days later we spoke to Anthony who assured us that he did have the car at the lot this time I specified the exact car and I asked three times and he said yes when we got there of course the same story and he said they sold it within the half an hour . I was so upset I called the next day to speak to one of the managers and he assured me that the higher-ups are telling them to lie to get people in the building. He said normally they have 200 cars on the lot and right now they only have 18 and if they don’t have what people want how are they going to sell the cars that they do have? I am appalled, those tactics will not get people to buy. Dishonesty is not the best policy. Whoever is answering these reviews talking about the staff is honest is FULL OF IT!! He’s part of the scam too. More