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Westchester Toyota

Yonkers, NY

4.6
2,511 Reviews
Sales Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Service Our service department offers the best in automotive service to our customers. We are proud of our state-of-the-art facility, which features the most current diagnostic and repair equipment available. Our highly trained, factory technicians share in the sentiment that you and your vehicle deserve only the best of care. Parts Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock.
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2167 Central Park Ave

Yonkers, NY

10710

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Showing 2,511 reviews

November 11, 2021

Amazing service, all workers nice and polite! My problem was resolved better then I expected! Very happy! Will recommend to all! More

by UZmiejko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Veras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Westchester Toyota responded

We are happy we could help you! Thank you for the positive review!

November 08, 2021

Pedro Segura and his colleagues were excellent. The best and easiest car buying experience I've had. More

by RonK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Segura
Nov 22, 2021 -

Westchester Toyota responded

We are so glad to hear that! Thank you for the awesome review!

October 01, 2021

Not all bad, only when you meet the wrong person who gives you the worst experience. More

by Samuel S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Alvarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Raposo (He's very good!), Herick Vega
Oct 20, 2021 -

Westchester Toyota responded

Hi Samuel, we can assure you all of our staff are nothing but pleasant and respectful people which is why we are troubled by the situation you have mentioned. Please give our General Sales Manager Francisco Espinal a call at (888) 228-6058 when you have a moment. Thank you and we look forward to speaking with you.

September 19, 2021

As always excellent service. Pedro Segura is always very professional and answered all my questions about my new lease. Also, very quick service. More

by Guanina32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Segura
Oct 20, 2021 -

Westchester Toyota responded

We are so pleased to hear that! Thank you for the positive review, we are glad Pedro could give you the best experience possible!

September 10, 2021

Excellent service. Professional, friendly and knowledgeable. Able to find a creative and satisfactory solution as we had an immediate need for a vehicle. Highly recommended. More

by Christian Peters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylie and Sam
Sep 14, 2021 -

Westchester Toyota responded

We appreciate the positive review Christian! Thank you for your kind words, we are happy we could help!

August 25, 2021

I wanted the Toyota CHR Limited edition and I called and spoke to Neil and he assured me they had that that car on the lot, when I got there it was not there. He had the audacity to tell me that they sold i More

by JACKIE PO’D
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Neil, Anthony
Sep 14, 2021 -

Westchester Toyota responded

Hi there, we are equally concerned about the situation you have mentioned and want to get to the bottom of it. Please give our General Manager Frank Greco a call at 914-775-7980 when you have a chance. Thank you and we look forward to your call.

July 25, 2021

We made a deal in February and they took our deposit. We were supposed to receive the car 2 weeks later. They kept telling us it would take a little longer. 5 months after, they called to tell us our More

by Buyer be ware
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Greco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Grin, Kenneth Inoa
Jul 27, 2021 -

Westchester Toyota responded

Hi there, we can promise you our staff are nothing but trustworthy, honest, and professional people which is why we are troubled by the situation you have mentioned. If you would please give our General Manager Frank Greco a call at 914-775-7980 so we can speak more in depth about your situation we would greatly appreciate it. Thank you and we look forward to speaking with you.

Jul 29, 2021 -

Buyer be ware responded

I have proof that is not true. Lot's of it. Should I post some of it here?

July 10, 2021

I bought a 2021 4runner the other day. Dealt with Nicole and David. They both where great to deal with. Thank you both for the hard work you both put in on this. Thanks Al More

by MR.MACK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grin, Nicole Esmir Borges
Jul 12, 2021 -

Westchester Toyota responded

We are so happy we could help you! Thanks for the kind review, enjoy your new car!

July 08, 2021

I didn't end up Buying there. But Sean is a real professional and was really nice. Sean deserves 5 stars. Thank you for everything! More

by UG
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Glenn
Jul 12, 2021 -

Westchester Toyota responded

Thank you for the awesome feedback, we appreciate it!

July 07, 2021

Ladies be careful going to this dealership alone. Make sure you have a male with you because these Car Salesmen with take your money without any secure deal. They will insist on a cash deposit regardless More

by Ebony
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Herick Vega
Jul 12, 2021 -

Westchester Toyota responded

Hi there, we can assure you all of our staff are nothing but honest and respectful people. We find the situation you are mentioning extremely troubling and would like to discuss with you further about it if you would please give our General Manager Frank Greco a call at 914-775-7980 when you have the chance. Thank you and we look forward to your call.

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