Westchester Toyota

We made a deal in February and they took our deposit. We were supposed to receive the car 2 weeks later. They kept telling us it would take a little longer. 5 months after, they called to tell us our We were supposed to receive the car 2 weeks later. They kept telling us it would take a little longer. 5 months after, they called to tell us our car was ready but it would be nearly twice the price they promised. My advice is to not trust you have an agreement with them until you see the car and can drive it off the lot at that price on that day. I would choose another dealer. It's a safer bet. I don't think the people who work there are competent and as such, they rely on sketchy sales tactics. Buyer be ware. Get everything in writing. They will try not to respond to emails but make sure you read everything, keep copies, etc. More

I bought a 2021 4runner the other day. Dealt with Nicole and David. They both where great to deal with. Thank you both for the hard work you both put in on this. Thanks Al and David. They both where great to deal with. Thank you both for the hard work you both put in on this. Thanks Al More

I didn't end up Buying there. But Sean is a real professional and was really nice. Sean deserves 5 stars. Thank you for everything! professional and was really nice. Sean deserves 5 stars. Thank you for everything! More

Ladies be careful going to this dealership alone. Make sure you have a male with you because these Car Salesmen with take your money without any secure deal. They will insist on a cash deposit regardless sure you have a male with you because these Car Salesmen with take your money without any secure deal. They will insist on a cash deposit regardless of approval. You will wait for a month for a full refund. They get extremely rude when you call to inquire about your refund. Sean Glenn the salesman will work your pockets for a higher deposit. More

Jay is exceptional and caring- he explained everything thoroughly. We are grateful! From beginning to end, he made sure to explain the process and ensure I was happy at the end thoroughly. We are grateful! From beginning to end, he made sure to explain the process and ensure I was happy at the end More

Mr. Martinez greeted me and went over my concerns with my car. After Toyota inspected my car they found several areas of concern that needed to be addressed. Mr. Martinez was willing to take me to my car and car. After Toyota inspected my car they found several areas of concern that needed to be addressed. Mr. Martinez was willing to take me to my car and show me these areas as opposed to just telling me. I hope that Toyota will allow me to work with Mr. Andres Martinez in the future. More

Rafael was helpful, not too pushy and listened to our concerns and options. We were happy that he stayed late after closing so we could take our car home the same day! concerns and options. We were happy that he stayed late after closing so we could take our car home the same day! More

I was greeted professionally and introduced to a sales rep who was cordial and informative. As we progressed Mr Alverez was wonderful as was Grin rep who was cordial and informative. As we progressed Mr Alverez was wonderful as was Grin More

The crm Maybel heard my concern and was able to help me get my car serviced promptly! Hector Alvarez was a great help & I will be returning for future maintenance. Great team!!! get my car serviced promptly! Hector Alvarez was a great help & I will be returning for future maintenance. Great team!!! More

The financier guy was rude, acted as if one was there to ask for handouts and used deceiving sales tactics, very unprofessional, and many other things I won’t say ask for handouts and used deceiving sales tactics, very unprofessional, and many other things I won’t say More