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Westchester Toyota

Yonkers, NY

4.6
2,511 Reviews
Sales Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Service Our service department offers the best in automotive service to our customers. We are proud of our state-of-the-art facility, which features the most current diagnostic and repair equipment available. Our highly trained, factory technicians share in the sentiment that you and your vehicle deserve only the best of care. Parts Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock.
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2167 Central Park Ave

Yonkers, NY

10710

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Showing 2,511 reviews

December 05, 2013

Mr. Ventura was professional and courteous. He made my car buying ecperience joyful. I would definitely recommend this dealership to all my friends and family. More

by blueone365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Ventura
Dec 09, 2013 -

Westchester Toyota responded

We are so glad you enjoyed your experience here at Westchester Toyota. Purchasing a vehicle is a big step and we are so glad that you trusted that step with in our hands. We hope you are enjoying your new vehicle and as always welcome to the Westchester Toyota Family!

December 05, 2013

We immediately felt in good hands with Juan. He was knowledgable, personable, and genuine. We got a great car at a great price. We've been to a lot of dealerships and this was by far the best experienc More

by Toyotanick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Kundrat
Dec 09, 2013 -

Westchester Toyota responded

We here at Westchester Toyota strive to make everyones experience a pleasant one. We are happy to know that your sales experience was just that. Best of luck with your vehicle and as always welcome to the Westchester toyota family!

November 26, 2013

I went to Weschester Toyota looking for a specific used Camry that was in stock. Francis Castillo was the sales representative and was extremely knowlegeable about the car, its features, and its market va More

by thomascpa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Lichtman
Nov 29, 2013 -

Westchester Toyota responded

Our sales team work hard for our customers. We truly appreciate your business. Thank you for recommending us. Welcome to the Westchester Toyota family!

November 25, 2013

THough my experience with this dealership was awful initially, the salesperson and manager that were involved are no longer there and since Anson and his team took over it has been much better. More

by PatrykPro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul, Felix Ceballos
Dec 12, 2013 -

Westchester Toyota responded

We are sorry for any unforeseen issues with your vehicle. It is why the moment we found out we got right to work on resolving your issues. We tried on multiple occasions to pick up the vehicle, fix any issues and return the vehicle to you. I am glad we were able to finally do the repairs for you. Any optional purchases you made were clearly spelled out individually as options you selected and required purchases. As soon as you requested, the products were cancelled at your request. Westchester Toyota is by no means the perfect business but once any of our staff is made aware we all pull together as a family and work to resolve a customers concerns.

Dec 12, 2013 -

PatrykPro responded

I will have to say that once The right person was made aware (Anson and his managers) we were serviced very well, the salesperson and manager that oversaw our purchase are both not there anymore (not a good fit for the dealer, hopefully because of situations like ours) so yes i recant my overall horrible opinion of Westchester Toyoya in hopes that it was just those two individuals that were the problem. Thank you Anson and your team for really turning this experience around.

Dec 12, 2013 -

Westchester Toyota responded

Thank you giving us the opportunity to address your concerns. We are at the end of the day a good dealer and only want to deliver the customer service you would and should expect.

November 25, 2013

My wife and I found John Pena (salesperson) and Sean Berry (sales manager) to be consummate sales professionals, providing us with all of the answers to our questions along with detailed explanations of More

by neildep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Berry, David Grin
Dec 09, 2013 -

Westchester Toyota responded

We are so glad you enjoyed your experience here at Westchester Toyota. Finding the vehicle that is right for you can be a long process, but we try our best to make it a fun and enjoyable experience. We hope all is well with your new vehicle. Thank You for being loyal customers for the past 30 YEARS!

November 23, 2013

The whole team at Westchester Toyota made my leasing experience smooth and easy. Fair price, great service and easy handoff. I'll be back for my next car More

by markoshet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damion Foster, Fabio Kola, Damion Foster, Felix Ceballos
Nov 27, 2013 -

Westchester Toyota responded

We are happy that we were able to assit you with your lease. We look forward to helping you with your next vehicle. Welcome to the Westchester Toyota family!!!

November 18, 2013

Buyiing a car from this dealership was very easy. The staff is professional and customer oriented, especally John Pena and John Madera. They answered any questions I had and were very anxious that my ex More

by annediaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Both John Pena and John Madera are extremely nice, professional gentlemen. THey are courteous, polite and very accommodating insofar as customer service is concerned. They are each true professionals.
Nov 27, 2013 -

Westchester Toyota responded

We are happy that we were able to assit you with your purchase. Both John Pena and John Madera have a lot of experience in the car business and have been with us for a very long time. We look forward to our future business with you and we are extremely thankful that you choose us to be your dealership! Welcome to the Westchester Toyota family!!!

November 18, 2013

I've worked with John Pena, Angel Diaz and David Lee for a number of years. I've purchased both Camry's and Corolla's from Westchester Toyota and have been happy with each and every one. The sales ass More

by A749
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 09, 2013 -

Westchester Toyota responded

We are so glad you enjoyed your experience here at Westchester Toyota. Finding the vehicle that is right for you can sometimes be a long process but we try our best to make it as smooth as possible. We hope all is well with your new vehicle. Welcome to the Westchester Toyota Family!!!!!!!

November 17, 2013

Mr Suarez was professional and courtious from start to finish throughout the entire process. He personally took me through each step and made it easy for me to understand. More

by richiec626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Suarez
Nov 20, 2013 -

Westchester Toyota responded

We are always here to help. Mr Suarez is an exceptional employee always working hard for his customers. Thank you for your business and best of luck with your vehicle! Welcome to the Westchester Toyota family!

November 17, 2013

I am very happy with my purchase. Great customer service I am very happy with my purchase. Great customer service from everyone. Very knowledgeable staff; everyone helps out one another. All of my question More

by Mbt33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Clarke, David Grin, Jody Lichtman
Nov 20, 2013 -

Westchester Toyota responded

We are happy that you are satisfied with your purchase. Thank you for allowing us to be your dealer. Best of luck with your new vehicle. Welcome to the Westchester Toyota family!

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