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Westchester Toyota

Yonkers, NY

Overview
Employees
Reviews
Vehicles
4.6
2,505 Reviews
Sales Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Service Our service department offers the best in automotive service to our customers. We are proud of our state-of-the-art facility, which features the most current diagnostic and repair equipment available. Our highly trained, factory technicians share in the sentiment that you and your vehicle deserve only the best of care. Parts Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock.
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2167 Central Park Ave

Yonkers, NY

10710

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Showing 2,505 reviews

May 29, 2021

Process was made easy to lease a new car and turn in my old lease . Highly recommend dealing with Pedro and David! Thanks for a great process. More

by Patricia.friedman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Segura, David Grin
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Jun 01, 2021 -

Westchester Toyota responded

We are so happy to hear that! Thanks so much for the awesome review Patricia!

May 25, 2021

Excellent friendly service from Armando. I bought a 2018 Camry with low mileage. Very happy with the price and everything about the overall car buying experience More

by brucemartin215
Recommend Dealer
Yes
Employees Worked With
Armando
Report | Print
May 26, 2021 -

Westchester Toyota responded

We are so delighted to hear that! Armando is the best, we are glad he provided you with a top-notch experience.. as he always does! Enjoy your new car, we hope to see you back for your next one!

May 17, 2021

I've leased 3x from them & each time they offered me less & would not negotiate. They do the "bait & switch", they're condescending & take customer loyalty as something to exploit I like Toyota cars & will More

by Ruby
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't recall Superman's name
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May 19, 2021 -

Westchester Toyota responded

Hi Ruby, we can promise you everyone we work with are nothing but honest, professional, and especially loyal people. The situation you have mentioned is concerning and we would love the opportunity to speak further with you about your recent visit in a non-explicit manner. If you could please give our General Sales Manager, Francisco Espinal, a call at 914-775-7980 at your earliest convenience we would greatly appreciate it. Thank you and we look forward to hearing from you.

May 16, 2021

Excellent and professional services! A welcome atmosphere! Willing to respect customers and understand and consider their needs! We had a smooth and trustworthy car purchasing experience. More

by CZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Many thanks to Pedro! Also, thanks to Trinity Rojas., Pedro Segura
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May 17, 2021 -

Westchester Toyota responded

Thank you for the honest review, we really appreciate it! Our staff are always making sure our customer's have a top-notch experience so it's always great to hear positive feedback from a customer!

May 15, 2021

one of my best experience I ever had Pedro is the best very good service. In the beginning I was Skeptical Because I have bought from another dealer _onda no good Pedro is the best will buy again More

by 3l señor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Segura, Carmen Sanchez
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May 17, 2021 -

Westchester Toyota responded

We are so pleased to hear about your amazing experience! Thank you for the kind review, we hope to see you back for your next car!

May 13, 2021

Excellent service and professionalism. Pedro Segura was my advisor. He answered all my questions about my new leasing contract. Also, I left the dealer with the car I wanted and with a great deal. Very s More

by Guanina32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Clarke, Pedro Segura
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May 13, 2021 -

Westchester Toyota responded

We are so pleased to hear about your top-notch experience at Westchester Toyota. Thank you for the kind review!

May 12, 2021

Last Saturday I bought a Toyota Highlander and the Last Saturday I bought a Toyota Highlander and the finance manager Pablo Diaz was extremely disrespectful and was not cooperating with us whatsoever. More

by THAMIDJULY21
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Grin, Husam Almarji, Pablo Diaz
Report | Print
May 17, 2021 -

Westchester Toyota responded

Hi there, we can assure you we work with nothing but honest and professional people. We are troubled by the situation you have mentioned and would like the opportunity to explore it more in depth. If you could please give our General Sales Manager, Francisco Espinal, a call at 914-775-7980 at your earliest convenience we would greatly appreciate it. Thank you and we look forward to hearing from you.

May 17, 2021 -

THAMIDJULY21 responded

Hi Francisco call me back please my number 917 3703491 I was call your number but I can’t reached you thanks Yousuful Islam

May 06, 2021

Excellent service and professionalism . Really satisfied with my purchase, would definitely recommend to family and friends.Keep up with the great work. Thank you very much! More

by Colombiana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessue Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Segura, Pablo Diaz
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May 06, 2021 -

Westchester Toyota responded

We are so happy to hear that! Thank you so much for your kind words, we are glad you had a great experience!

May 05, 2021

The salesperson is very rude and shows no respect to customer. He pushed the customer(not even his customer at the beginning) to make decision in few minutes . Then started to say 'wasting time' after t More

by KF2021
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Damion Foster
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May 06, 2021 -

Westchester Toyota responded

Hi there, we can assure you all of our staff at Westchester Toyota are nothing but professional and honest people. We are just as concerned about the situation that you have mention and would like the opportunity to get to the bottom of it. If you could please give our General Sales Manager, Francisco Espinal, a call at 914-775-7980 at your earliest convenience we would greatly appreciate it. Thank you and we look forward to hearing from you.

April 26, 2021

This is my 2 car purchased from this dealer both cars a Toyota Highlander 2015 and now a Toyota Highlander 2021 the experience once again was excellent. Very responsive communication and great customer ser More

by Charlied834
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Segura
Report | Print
Apr 27, 2021 -

Westchester Toyota responded

We are so delighted to hear you always have an excelled experience! We appreciate your feedback and your positive review and hope to see you back for your next car! Enjoy your new car!

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